At wit's end with Look2Me Virus

[hbaulch]

Good morning (or afternoon to you),

I made the fixes through HJT as you directed. I'm running housecall.trendmicro right now. It first gave a 20.5 hour estimate; now it says 4 hours.

To answer your questions ... my antivirus has been McAfee VirusScan for many years. It is up to date and active. I, too, was surprised by the infected emails reported by Kaspersky. The report is difficult to interpret. It seems to show infected emails in my INBOX from a Mike Greer and a Julie Wrege. There are no emails in my current INBOX from either of them. Could they be logically deleted emails? I have not compacted my INBOX in quite awhile.

Here is my current HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:40:11 AM, on 1/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\1102431295\ee\services\sscFirewallPlugin\ver1_10_3_1\aolavupd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\AOL\1102431295\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\1102431295\ee\services\sscAntiSpywarePlugin\ver1_10_3_1\AOLSP Scheduler.exe
C:\Program Files\mcafee.com\antivirus\oasclnt.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
c:\program files\common files\aol\1102431295\ee\aolssc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ancestry.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1102431295\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\Common

Files\AOL\1102431295\ee\services\sscAntiSpywarePlugin\ver1_10_3_1\AOLSP Scheduler.exe
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common

Files\AOL\1102431295\ee\services\sscFirewallPlugin\ver1_10_3_1\SSCRun.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) -

http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -

http://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -

https://scan.safety.live.com/resource/download/scanner/en-us/wlscbase3401.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) -

http://images.myfamily.net/isfiles/downloads/MrSIDI.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) -

http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {AFDD01B0-7ABB-11D9-9669-0800200C9A66} (MFInstall Class) - http://c.ancestry.com/MFInstall/MFInstall.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} -

http://download.av.aol.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common

Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - America Online - C:\Program Files\Common

Files\AOL\1102431295\ee\services\sscFirewallPlugin\ver1_10_3_1\aolavupd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: Windows User Mode Driver Framework (UMWdf) - Unknown owner - C:\WINDOWS\system32\wdfmgr.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

I will post results of housecall.trendmicro when it completes.

Howard

[illukka]

hi

i noticed the McAdee entries in your log, that why i was wondering.. i know its a very capable antivirus to say the least
its probably because KAV is currently the technological leader of antiviruses, its able to scan more file formats that any other scanner, so it's bound to scan and find more
also different antiviruses detect different viruses.. thats why i'm asking you to run all these scans

once you get through that housecall, can you do a scan with updated mcafee in safe mode? just to see if it detects anything.. in my opinion it should !

nothing in the log, but lets wait for the av scan results before i give you the "all clean speech"

let me know if you experience any kind of errors, or problems, OK ?

[hbaulch]

HI,

Actually, I have already run McAfee in safe mode. It finds nothing. One peculiar aspect of it, though, is that ActiveShield is occasionally reporting a suspect file, but when I run VirusScan, it finds nothing.

housecall is still running.

hb

[hbaulch]

Housecall finished. It only found one adware instance and 18 cookies to clean up. Should I try compressing my INBOX and rerunning Kaspersky?

[hbaulch]

Hi,

I compressed my Inbox with Thunderbird and re-ran Kaspersky Online. As I suspected, it now reports no infections in the Inbox file. Kaspersky may be analyzing more file types than other scanners, but they clearly have a minor problem with mail files that only logically delete messages until you compress the mail database.

So, am I ready for the clean speech?

[hbaulch]

Here is the latest report from Kaspersky:

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Thursday, January 26, 2006 12:41:27
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 26/01/2006
Kaspersky Anti-Virus database records: 173270
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: false
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 127628
Number of viruses found: 1
Number of infected objects: 4
Number of suspicious objects: 0
Duration of the scan process: 7599 sec

Infected Object Name - Virus Name
C:\Temp\l2mfix\dlls\g0lmla311d.dll Infected: not-a-virus:AdWare.Win32.Look2Me.ab
C:\Temp\l2mfix\dlls\j4p00e7meh.dll Infected: not-a-virus:AdWare.Win32.Look2Me.ab
C:\Temp\l2mfix\dlls\srns.dll Infected: not-a-virus:AdWare.Win32.Look2Me.ab
C:\Temp\l2mfix\dlls\__delete_on_reboot__guard.tmp Infected: not-a-virus:AdWare.Win32.Look2Me.ab

Scan process completed.

:beerbeerb

[illukka]

hi

cheers :beerbeerb


yep all clean

these:
C:\Temp\l2mfix\dlls\g0lmla311d.dll Infected: not-a-virus:AdWare.Win32.Look2Me.ab
C:\Temp\l2mfix\dlls\j4p00e7meh.dll Infected: not-a-virus:AdWare.Win32.Look2Me.ab
C:\Temp\l2mfix\dlls\srns.dll Infected: not-a-virus:AdWare.Win32.Look2Me.ab
C:\Temp\l2mfix\dlls\__delete_on_reboot__guard.tmp Infected: not-a-virus:AdWare.Win32.Look2Me.ab

look like l2mefixes backups, those can be deleted

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
   
   You can find instructions on how to enable and reenable system restore here:
   
   Managing Windows Millenium System Restore
   
   or
   
   Windows XP System Restore Guide
   
   Reenable system restore with instructions from tutorial above
   
   
2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
   1. From within Internet Explorer click on the Tools menu and then click on Options.
   2. Click once on the Security tab
   3. Click once on the Internet icon so it becomes highlighted.
   4. Click once on the Custom Level button.
      
      1. Change the Download signed ActiveX controls to Prompt
         
      2. Change the Download unsigned ActiveX controls to Disable
         
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
         
      4. Change the Installation of desktop items to Prompt
         
      5. Change the Launching programs and files in an IFRAME to Prompt
         
      6. Change the Navigate sub-frames across different domains to Prompt
         
      7. When all these settings have been made, click on the OK button.
         
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
   5. Next press the Apply button and then the OK to exit the Internet Properties page.
3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
   
   See this link for a listing of some online & their stand-alone antivirus programs:
   
   Virus, Spyware, and Malware Protection and Removal Resources
   
   
4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
   
   
5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
   
   For a tutorial on Firewalls and a listing of some available ones see the link below:
   
   Understanding and Using Firewalls
   
   
6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
   
   
7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
   
   A tutorial on installing & using this product can be found here:
   
   Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
   
   
8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
   
   A tutorial on installing & using this product can be found here:
   
   Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
   
   
9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
   
   A tutorial on installing & using this product can be found here:
   
   Using SpywareBlaster to protect your computer from Spyware and Malware
   
   
10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

here are some additional utilities that will enhance your safety

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

cheers again

:D

[hbaulch]

Thanks so much for your help. .... Off to make a donation!

[illukka]

As the problem appears to be resolved this topic will be archived.
If you need it re-opened contact the forum staff

Glad we could help