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Thread: Computer Trouble, PLEASE HELP!!!!!!!

  1. #1
    Member
    Join Date
    Oct 2006
    Posts
    63

    Default Computer Trouble, PLEASE HELP!!!!!!!

    hi

    my computer has been playing up really bad. first it seems to be lagging and programs start really slow. Also my internet explore is playing up bad, in the past 2 weeks or less, on two occasions it will not work, pages will not load up and to rectify the situation i have ran spybot, avg, zonelabs and ad-aware in safe mode then turned my computer off, first time i it still didnt work for like 2 days until on the second day i turned it on and ie worked fine, second time i switched it back on rightaway and ie worked (as in pages were loading). also wen in ie it seems to lag, both page loading time and wen i go to any of the tabs above (file favourits e.t.c), i am also getting annoying popups wen i first load pages alot of the time.

    i will post a hijackthis log and a Kaspersky online log,
    can somebody please help me, it would be much appreciated

    Logfile of HijackThis v1.97.7
    Scan saved at 3:52:40 PM, on 17/11/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\TBPanel.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\RunDLL32.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Winamp\Winampa.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\PerSono\perstray.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\ZoneLabs\isafe.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Daniel\My Documents\Programs\Hijackthis\HijackThis.exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [Gainward] C:\WINDOWS\TBPanel.exe /A
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ROAD ITCH AMOK PING] C:\Documents and Settings\All Users\Application Data\Long slow road itch\Time Title.exe
    O4 - HKCU\..\Run: [BrowseTitle] C:\DOCUME~1\Daniel\APPLIC~1\BOWSON~1\Bitslivevga.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Perstray.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab56986.cab
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/.../GAME_UNO1.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary...o.cab56649.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab


    ------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER REPORT
    Saturday, November 17, 2007 4:03:31 PM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 17/11/2007
    Kaspersky Anti-Virus database records: 460703
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    C:\
    D:\
    E:\

    Scan Statistics:
    Total number of scanned objects: 138431
    Number of viruses found: 2
    Number of infected objects: 14
    Number of suspicious objects: 0
    Duration of the scan process: 01:16:54

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-167b670f-6c3f04d7.zip/BnnnnBaa.class Infected: Trojan.Java.ClassLoader.as skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-167b670f-6c3f04d7.zip/VaannnaaBaa.class Infected: Trojan.Java.ClassLoader.as skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-167b670f-6c3f04d7.zip/Bnnnnn.class Infected: Trojan.Java.ClassLoader.as skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-167b670f-6c3f04d7.zip ZIP: infected - 3 skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-29cb13d9-4fc2b0fc.zip/BnnnnBaa.class Infected: Trojan.Java.ClassLoader.as skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-29cb13d9-4fc2b0fc.zip/VaannnaaBaa.class Infected: Trojan.Java.ClassLoader.as skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-29cb13d9-4fc2b0fc.zip/Bnnnnn.class Infected: Trojan.Java.ClassLoader.as skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-29cb13d9-4fc2b0fc.zip ZIP: infected - 3 skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-34b342b2-730895e2.zip/BnnnnBaa.class Infected: Trojan.Java.ClassLoader.as skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-34b342b2-730895e2.zip/VaannnaaBaa.class Infected: Trojan.Java.ClassLoader.as skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-34b342b2-730895e2.zip/Bnnnnn.class Infected: Trojan.Java.ClassLoader.as skipped
    C:\Documents and Settings\Daniel\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-34b342b2-730895e2.zip ZIP: infected - 3 skipped
    C:\Documents and Settings\Daniel\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\Daniel\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\Daniel\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\Daniel\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Daniel\Local Settings\History\History.IE5\MSHist012007111720071118\index.dat Object is locked skipped
    C:\Documents and Settings\Daniel\Local Settings\Temp\~DF6852.tmp Object is locked skipped
    C:\Documents and Settings\Daniel\Local Settings\Temporary Internet Files\Content.IE5\7Z55D5D6\.footer_01[1].htm Object is locked skipped
    C:\Documents and Settings\Daniel\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Daniel\My Documents\Programs\3wPlayer-1.7.0.0-setup-0590.exe/file11 Infected: Trojan.Win32.Obfuscated.en skipped
    C:\Documents and Settings\Daniel\My Documents\Programs\3wPlayer-1.7.0.0-setup-0590.exe Inno: infected - 1 skipped
    C:\Documents and Settings\Daniel\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\Daniel\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\MailBuddy.log Object is locked skipped
    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP185\A0056531.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP186\A0056547.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP186\A0056561.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP187\A0057605.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP187\A0057690.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP191\A0058965.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP192\A0058988.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP193\A0059009.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP194\A0060050.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP194\A0060065.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP194\A0060073.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP195\A0060142.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP196\A0060156.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP197\A0060214.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP198\A0060242.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP200\A0062333.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP206\A0064655.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP206\A0064656.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP206\A0064657.exe Object is locked skipped
    C:\System Volume Information\_restore{C6B9337A-C901-4BC5-90ED-330FC06FD00F}\RP207\change.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
    C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
    C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
    C:\WINDOWS\Internet Logs\imsDebug.log Object is locked skipped
    C:\WINDOWS\Internet Logs\SHIPPA.ldb Object is locked skipped
    C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\EventCache\{BEF9E019-150D-44FA-B739-096E1C3A472F}.bin Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\Sti_Trace.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\default Object is locked skipped
    C:\WINDOWS\system32\config\default.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SAM Object is locked skipped
    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\system32\config\software Object is locked skipped
    C:\WINDOWS\system32\config\software.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\system Object is locked skipped
    C:\WINDOWS\system32\config\system.LOG Object is locked skipped
    C:\WINDOWS\system32\h323log.txt Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\Temp\ZLT010e4.TMP Object is locked skipped
    C:\WINDOWS\wiadebug.log Object is locked skipped
    C:\WINDOWS\wiaservc.log Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped

    Scan process completed.

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi

    You've got a LOP infection there.

    Please Download NoLop to your desktop.
    • First close any other programs you have running as this will require
      a reboot
    • Double click NoLop.exe to run it
    • Now click the button labelled
      Search and
      Destroy


      <<your computer will now be scanned for infected files>>
    • When scanning is finished you will be prompted to reboot only if
      infected, Click OK
    • Now click the
      REBOOT
      Button.
    • A Message should popup from NoLop. If not, double click the
      program again and it will finish Please Post the contents of
      C:\NoLop.log along with a fresh HijackThis log
    --If you receive an error,
    mscomctl.ocx or one of its
    dependencies are not correctly registered,
    please download
    mscomctl.ocx to your system32 folder then rerun the program.
    --
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Member
    Join Date
    Oct 2006
    Posts
    63

    Default

    hi blade81

    thankyou so much for helping me, i ran nolop but it found no infections, what exactly is a lop virus?

    here is a fresh hijackthis log as you requested

    thanks


    Logfile of HijackThis v1.97.7
    Scan saved at 11:21:27 PM, on 20/11/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\TBPanel.exe
    C:\WINDOWS\system32\RunDLL32.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Winamp\Winampa.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\PerSono\perstray.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
    C:\WINDOWS\system32\ZoneLabs\isafe.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Daniel\My Documents\Programs\Hijackthis\HijackThis.exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [Gainward] C:\WINDOWS\TBPanel.exe /A
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ROAD ITCH AMOK PING] C:\Documents and Settings\All Users\Application Data\Long slow road itch\Time Title.exe
    O4 - HKCU\..\Run: [BrowseTitle] C:\DOCUME~1\Daniel\APPLIC~1\BOWSON~1\Bitslivevga.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Perstray.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\imslsp.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab56986.cab
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/.../GAME_UNO1.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary...o.cab56649.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab

  4. #4
    Security Expert: Emeritus Blade81's Avatar
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    Hi

    Could you post NoLOP log even if it showed no infection?

    what exactly is a lop virus?
    It's not exactly virus. Lop is a group of spyware and hijacker programs that set your Internet Explorer start page and search features to use the site lop.com or one of its clone sites.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
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    hi blade81

    im sorry if i sound stupid, but after nolop scans and it finds no ifections a message will come up sayin that it has found no infections and i hit ok n nolop goes down, so its not actally giving me the option to save or even look at a log, am i doing something wrong?

  6. #6
    Security Expert: Emeritus Blade81's Avatar
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    Hi

    It should be found in this file C:\NoLop.log
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

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  7. #7
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    thanks mate, here it is


    NoLop! Log by Skate_Punk_21

    Please Note: any existing old logs will have now been renamed to NoLop!OLD.log

    Fix running from: C:\Documents and Settings\Daniel\Desktop
    [21/11/2007]
    [8:07:26 PM]

    ---Infection Files Found/Removed---
    NO INFECTION FILES FOUND - Cleaning Aborted.

    ---Listing AppData sub directories---

    C:\Documents and Settings\All Users\Application Data\Adobe
    C:\Documents and Settings\All Users\Application Data\Ahead
    C:\Documents and Settings\All Users\Application Data\Apple Computer
    C:\Documents and Settings\All Users\Application Data\Avg7
    C:\Documents and Settings\All Users\Application Data\Dvd Shrink
    C:\Documents and Settings\All Users\Application Data\Firefly Studios
    C:\Documents and Settings\All Users\Application Data\Grisoft
    C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
    C:\Documents and Settings\All Users\Application Data\Long Slow Road Itch -- EMPTY Directory
    C:\Documents and Settings\All Users\Application Data\Microsoft
    C:\Documents and Settings\All Users\Application Data\Muvee Technologies
    C:\Documents and Settings\All Users\Application Data\Nvidia
    C:\Documents and Settings\All Users\Application Data\Quicktime
    C:\Documents and Settings\All Users\Application Data\Sony Ericsson
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    C:\Documents and Settings\All Users\Application Data\Techsmith
    C:\Documents and Settings\Daniel\Application Data\Adobe
    C:\Documents and Settings\Daniel\Application Data\Adobeum -- EMPTY Directory
    C:\Documents and Settings\Daniel\Application Data\Ahead
    C:\Documents and Settings\Daniel\Application Data\Apple Computer
    C:\Documents and Settings\Daniel\Application Data\Avg7
    C:\Documents and Settings\Daniel\Application Data\Bows Online Rect
    C:\Documents and Settings\Daniel\Application Data\Dvdcss
    C:\Documents and Settings\Daniel\Application Data\Google
    C:\Documents and Settings\Daniel\Application Data\Help -- EMPTY Directory
    C:\Documents and Settings\Daniel\Application Data\Identities
    C:\Documents and Settings\Daniel\Application Data\Installshield
    C:\Documents and Settings\Daniel\Application Data\Intertrust
    C:\Documents and Settings\Daniel\Application Data\Lavasoft
    C:\Documents and Settings\Daniel\Application Data\Macromedia
    C:\Documents and Settings\Daniel\Application Data\Mailfrontier
    C:\Documents and Settings\Daniel\Application Data\Microsoft
    C:\Documents and Settings\Daniel\Application Data\Microsoft Games
    C:\Documents and Settings\Daniel\Application Data\Msninstaller
    C:\Documents and Settings\Daniel\Application Data\Ripit4me
    C:\Documents and Settings\Daniel\Application Data\Securom
    C:\Documents and Settings\Daniel\Application Data\Sun
    C:\Documents and Settings\Daniel\Application Data\Utorrent
    C:\Documents and Settings\Daniel\Application Data\Vlc
    C:\Documents and Settings\Default User\Application Data\Microsoft
    C:\Documents and Settings\Localservice\Application Data\Avg7 -- EMPTY Directory
    C:\Documents and Settings\Localservice\Application Data\Microsoft
    C:\Documents and Settings\Networkservice\Application Data\Microsoft
    C:\Documents and Settings\Vince\Application Data\Adobe
    C:\Documents and Settings\Vince\Application Data\Avg7
    C:\Documents and Settings\Vince\Application Data\Help -- EMPTY Directory
    C:\Documents and Settings\Vince\Application Data\Identities
    C:\Documents and Settings\Vince\Application Data\Macromedia
    C:\Documents and Settings\Vince\Application Data\Microsoft

  8. #8
    Security Expert: Emeritus Blade81's Avatar
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    Hi

    I'm sorry for not checking this first.. Looks like you ran old version of hjt. Newest version is 2.0.2.

    Download and install TrendMicro HijackThis
    * Once installed open HijackThis by clicking Start > Programs > HijackThis and click the button labeled
    Do a system scan only

    * Click the scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
    * Once the scan is complete the scan button will now read save log. Click this button to save the log file to your PC. Once you select where you would like to save the file it will open in your systems default text editor. Typically this application is Notepad. Post the log here.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #9
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    no problem at all,

    here is the log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:06:50 PM, on 22/11/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\TBPanel.exe
    C:\WINDOWS\system32\RunDLL32.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Winamp\Winampa.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\PerSono\perstray.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\ZoneLabs\isafe.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\HijackThis\HijackThis\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [Gainward] C:\WINDOWS\TBPanel.exe /A
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ROAD ITCH AMOK PING] C:\Documents and Settings\All Users\Application Data\Long slow road itch\Time Title.exe
    O4 - HKCU\..\Run: [BrowseTitle] C:\DOCUME~1\Daniel\APPLIC~1\BOWSON~1\Bitslivevga.exe
    O4 - HKUS\S-1-5-19\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Perstray.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab56986.cab
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/.../GAME_UNO1.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary...o.cab56649.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    --
    End of file - 6790 bytes

  10. #10
    Security Expert: Emeritus Blade81's Avatar
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    Hi

    Start hjt, click do a system scan only, check:
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [ROAD ITCH AMOK PING] C:\Documents and Settings\All Users\Application Data\Long slow road itch\Time Title.exe
    O4 - HKCU\..\Run: [BrowseTitle] C:\DOCUME~1\Daniel\APPLIC~1\BOWSON~1\Bitslivevga.exe

    Close all browsers & other windows. Click fix checked button.

    Delete following folders if found:
    C:\Documents and Settings\All Users\Application Data\Long Slow Road Itch
    C:\Documents and Settings\All Users\Application Data\Bows Online Rect


    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.


    After temp cleaning run Kaspersky scanner again and post its report & a fresh hjt log.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

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    Malware removal instructions are for the correspondent user's case only.

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