HELP!! Zlob & Downloader On My Computer!!

[compkid]

I am getting countless web pages opening up and my home page always changes to softwarereferral.com. My norton antivirus keeps on finding a trojan virus and blocks it.
Please find below my Kaspersky Scan report followed by my HijacThis Report. Please Help me!! Thanx in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:51:27, on 27/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
C:\Program Files\Common Files\Sony Shared\GMR\GMRMan.exe
C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAutoUpdate.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = Download Directory
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = RasiB
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: The bonrep - {9BA420D2-40A3-431D-A863-531B0FBA0569} - C:\WINDOWS\bonrep.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: CONNECTAUTrayApp.lnk = C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {2A0B9B82-D5C8-4D3D-8338-AD55B23662B1} (F5 Networks CacheCleaner) - https://access.easyjetairline.com/vd...checleaner.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - D:\DOCUME~1\RASIB~1\LOCALS~1\Temp\IXP000.TMP\InstallerControl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by128fd.bay128.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1165132701187
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1165212874333
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O21 - SSODL: neobus - {DDE4753F-8DD0-4865-822E-5CBD0D414720} - C:\WINDOWS\neobus.dll
O21 - SSODL: kbdctrl - {101582E0-675E-4266-931D-7659A344649C} - C:\WINDOWS\kbdctrl.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--
End of file - 11537 bytes
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[compkid]

KASPERSKY ONLINE SCANNER REPORT
Tuesday, November 27, 2007 9:50:01 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 27/11/2007
Kaspersky Anti-Virus database records: 467013
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 72548
Number of viruses found: 9
Number of infected objects: 52
Number of suspicious objects: 0
Duration of the scan process: 01:56:07

Infected Object Name / Virus Name / Last Action
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Common Files\{707A8003-0BF3-2057-0113-06101905002c}\system.dll Infected: not-a-virus:AdWare.Win32.Mostofate.ac skipped
C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{5FED904E-6E1E-4B49-8681-D5C017BB5784}\RP6\change.log Object is locked skipped
C:\WINDOWS\bonrep.dll Infected: not-a-virus:AdWare.Win32.Vapsup.lh skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\kbdctrl.dll Infected: not-a-virus:AdWare.Win32.Agent.ui skipped
C:\WINDOWS\neobus.dll Infected: not-a-virus:AdWare.Win32.Vapsup.lh skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{ABF730F5-2782-4E82-BFF0-1A3D5AEE0C22}.crmlog Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{BA367925-543B-446D-9DB1-1EFE6C0EBD36}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-11-27_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\E6E99361.TMP Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\FF9C995F.TMP Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
D:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
D:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\MSDVRMM_3023251149_7798784_10033 Object is locked skipped
D:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\MSDVRMM_3023251149_9568256_5311 Object is locked skipped
D:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\SBE1.tmp Object is locked skipped
D:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\SBE2.tmp Object is locked skipped
D:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\{A7490155-0EDB-4C0A-A9B8-906F39C738A1}.TmpSBE Object is locked skipped
D:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\{A9570785-8455-40D6-AD9A-FC91D41B2887}.TmpSBE Object is locked skipped
D:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp Object is locked skipped
D:\Documents and Settings\All Users\DRM\drmstore.hds Object is locked skipped
D:\Documents and Settings\LocalService.NT AUTHORITY.000\Cookies\index.dat Object is locked skipped
D:\Documents and Settings\LocalService.NT AUTHORITY.000\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
D:\Documents and Settings\LocalService.NT AUTHORITY.000\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
D:\Documents and Settings\LocalService.NT AUTHORITY.000\Local Settings\History\History.IE5\index.dat Object is locked skipped
D:\Documents and Settings\LocalService.NT AUTHORITY.000\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
D:\Documents and Settings\LocalService.NT AUTHORITY.000\NTUSER.DAT Object is locked skipped
D:\Documents and Settings\LocalService.NT AUTHORITY.000\ntuser.dat.LOG Object is locked skipped
D:\Documents and Settings\NetworkService.NT AUTHORITY.000\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
D:\Documents and Settings\NetworkService.NT AUTHORITY.000\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
D:\Documents and Settings\NetworkService.NT AUTHORITY.000\NTUSER.DAT Object is locked skipped
D:\Documents and Settings\NetworkService.NT AUTHORITY.000\ntuser.dat.LOG Object is locked skipped
D:\Documents and Settings\R a S i B\Cookies\index.dat Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Application Data\Ahead\Nero Home\bl.db Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Application Data\Ahead\Nero Home\is2.db Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Application Data\Microsoft\CardSpace\CardSpace.db Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Application Data\Microsoft\CardSpace\CardSpace.db.shadow Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\History\History.IE5\index.dat Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\History\History.IE5\MSHist012007112720071128\index.dat Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT14C.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT14C.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT14C.tmp/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT14C.tmp/ac8zt2/msmdev.dll Infected: Trojan-Downloader.Win32.Agent.dag skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT14C.tmp ZIP: infected - 4 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT156.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT156.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT156.tmp/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT156.tmp/ac8zt2/msmdev.dll Infected: Trojan-Downloader.Win32.Agent.dag skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT156.tmp ZIP: infected - 4 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT157.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT157.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT157.tmp/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT157.tmp ZIP: infected - 3 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F6.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F6.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F6.tmp/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F6.tmp/ac8zt2/msmdev.dll Infected: Trojan-Downloader.Win32.Agent.dag skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F6.tmp ZIP: infected - 4 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F7.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F7.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F7.tmp/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F7.tmp/ac8zt2/msmdev.dll Infected: Trojan-Downloader.Win32.Agent.dag skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F7.tmp/ac8zt2/msmhost.dll Infected: not-a-virus:AdWare.Win32.Agent.jw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F7.tmp/ac8zt2/nsduo.dll Infected: not-a-virus:AdWare.Win32.Agent.kc skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT1F7.tmp ZIP: infected - 6 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT2D47.tmp Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT443.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT443.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT443.tmp ZIP: infected - 2 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT44B.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT44B.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT44B.tmp/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT44B.tmp/ac8zt2/msmdev.dll Infected: Trojan-Downloader.Win32.Agent.dag skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT44B.tmp ZIP: infected - 4 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT7D.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT7D.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT7D.tmp/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT7D.tmp ZIP: infected - 3 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT84.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT84.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BIT84.tmp ZIP: infected - 2 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BITBF.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BITBF.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BITBF.tmp/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BITBF.tmp ZIP: infected - 3 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BITD3.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BITD3.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BITD3.tmp ZIP: infected - 2 skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\BITDDC.tmp Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\Cookies\index.dat Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\History\History.IE5\MSHist012007112720071128\index.dat Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
D:\Documents and Settings\R a S i B\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
D:\Documents and Settings\R a S i B\ntuser.dat Object is locked skipped
D:\Documents and Settings\R a S i B\ntuser.dat.LOG Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
D:\System Volume Information\_restore{5FED904E-6E1E-4B49-8681-D5C017BB5784}\RP6\change.log Object is locked skipped

Scan process completed.

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Sorry for the wait and thanks for posting the correct information. If you still need help, start like this.

http://siri.geekstogo.com/SmitfraudFix.php <<< download Smitfraudfix from here and follow ONLY these directions.

Search:
Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consultin...rocessutil.htm

Post only the C:\rapport.txt

Thanks

[compkid]

Hi!!
thanx for getting back to me.. i still have the same problems of Zlob.downloader.vcd and microsoft.windowssecuritycenter.disabled and smitfraud.
Here is my smitfraudfix rapport....

SmitFraudFix v2.258

Scan done at 19:50:35.94, 05/12/2007
Run from D:\Documents and Settings\R a S i B\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
C:\Program Files\Common Files\Sony Shared\GMR\GMRMan.exe
C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAutoUpdate.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Norton AntiVirus\navw32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

hosts file corrupted !

127.0.0.1 legal-at-spybot.info
127.0.0.1 www.legal-at-spybot.info

»»»»»»»»»»»»»»»»»»»»»»»» D:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

C:\WINDOWS\bonrep.dll FOUND !
C:\WINDOWS\kbdctrl.dll FOUND !
C:\WINDOWS\neobus.dll FOUND !
C:\WINDOWS\qdertu.exe FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» D:\Documents and Settings\R a S i B


»»»»»»»»»»»»»»»»»»»»»»»» D:\Documents and Settings\R a S i B\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» D:\DOCUME~1\RASIB~1\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components



»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
DNS Server Search Order: 194.168.4.100
DNS Server Search Order: 194.168.8.100

HKLM\SYSTEM\CCS\Services\Tcpip\..\{376F3097-2268-4989-9F59-14CD54D4B317}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS1\Services\Tcpip\..\{376F3097-2268-4989-9F59-14CD54D4B317}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS2\Services\Tcpip\..\{376F3097-2268-4989-9F59-14CD54D4B317}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS3\Services\Tcpip\..\{376F3097-2268-4989-9F59-14CD54D4B317}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

[pskelley]

Thanks for returning your information, as you can see Smitfraudfix found the bad stuff, and it also found this:
»»»»»»»»»»»»»»»»»»»»»»»» hosts
hosts file corrupted !

In the next C:\rapport.txt the new hosts file is going to be very large. Before you post the C:\rapport.txt I want you to edit out that hugh hosts file to save space, just mention that you did this to remind me.

Clean:
Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)
Double-click SmitfraudFix.exe
Select 2 and hit Enter to delete infect files.
You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.
A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt

Optional:
To restore Trusted and Restricted site zone, select 3 and hit Enter.
You will be prompted: Restore Trusted Zone ? answer Y (yes) and hit Enter to delete trusted zone.
Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

Post the C:\rapport.txt (less the hugh hosts file) and a new HJT log. Include and feedback you think will help.

Thanks.

[compkid]

Thank you once again for your help. i am not sure what you wanted me to edit out in the new rapport so i just left the rapport as it is. The other query that i have is that has this process also got rid of the Zlob.Downloader.vcd as well, and i cannot seem to download any new updates from microsoft. Please advise.

SmitFraudFix v2.258

Scan done at 17:55:52.31, 06/12/2007
Run from D:\Documents and Settings\R a S i B\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts

127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\qdertu.exe Deleted

»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{376F3097-2268-4989-9F59-14CD54D4B317}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS1\Services\Tcpip\..\{376F3097-2268-4989-9F59-14CD54D4B317}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS2\Services\Tcpip\..\{376F3097-2268-4989-9F59-14CD54D4B317}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS3\Services\Tcpip\..\{376F3097-2268-4989-9F59-14CD54D4B317}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

[compkid]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:11:02, on 06/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
C:\Program Files\Common Files\Sony Shared\GMR\GMRMan.exe
C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAutoUpdate.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = Download Directory
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: (no name) - {9BA420D2-40A3-431D-A863-531B0FBA0569} - (no file)
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-18 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')
O4 - S-1-5-18 Startup: OneNote Table Of Contents.onetoc2 (User 'SYSTEM')
O4 - .DEFAULT Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')
O4 - .DEFAULT Startup: OneNote Table Of Contents.onetoc2 (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: CONNECTAUTrayApp.lnk = C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {2A0B9B82-D5C8-4D3D-8338-AD55B23662B1} (F5 Networks CacheCleaner) - https://access.easyjetairline.com/vd...checleaner.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - D:\DOCUME~1\RASIB~1\LOCALS~1\Temp\IXP000.TMP\InstallerControl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1165132701187
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1165212874333
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--
End of file - 11156 bytes

[compkid]

Finally i seem to get the following error message evry time i switch my computer on...please could you be kind enough to enlighten me on this as well...Kindest Regards...

Error message that i receive is:

SQL Server

SQL Server could not find the specified name instance (ACT7) - please
specify the name of an existing instance on the invocation of sqlservr.exe.

If you believe that your installation is corrupt or has been tampered with, uninstall
then re-run setup to correct this problem.

[pskelley]

The other query that i have is that has this process also got rid of the Zlob.Downloader.vcd as well

That is part of the Smitfraud infection, see this:
http://www.google.com/search?hl=en&q...=Google+Search

See this information:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Post for me the exact error you get when you try to download Windows Updates.
Please be positive any error message you post is exact and word for word.

SQL Server could not find the specified name instance (ACT7)

http://www.google.com/search?hl=en&q...29&btnG=Search

specify the name of an existing instance on the invocation of sqlservr.exe.

http://www.google.com/search?hl=en&q...e.&btnG=Search
It is likely you had other Operating System issues besides the malware which was probably download like this:
http://forums.spybot.info/showthread.php?t=7344

You may want to consider trying as repair installation of your Operating System?
http://www.google.com/search?hl=en&q...ll&btnG=Search

Run and post a new Kaspersky scan, let's make sure all malware is gone, please use these settings:

Run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here.

Thanks

[compkid]

Hi there and thank you very much for your expertise on the other issues that i had. I am currently running the kaspersky scan and hopefully will post it as soon as it is ready.
whilst that is going on, the microsoft updates dont seem to give any error codes as such...they just display the following message:

The following updates were not installed

Microsoft .NET Framework 2.0 Service Pack 1 (KB110806)
Microsoft .NET Framework 3.0 Service Pack 1 (KB929300)

These are just the few updates that are not installed and the 'restore hidden updates' option is shaded out so i cannot select that.
This problem only arised once the malware was on my computer. Please be kind enough to let me know how to resolve this crucial issue.
Many thanks.