Malware Problems - HiJack This Log Attached

[kurtman1]

This computer suddenly has problems with programs not running or freezing, os unable to boot, and everything runs extremely slow with pop-up error windows concerning stack file settings, virtual memory problems, etc. OS is Win 98. Have run SuperAntiSpyware, cwshredder, SpyBot, AdAware, miniremoval_coolwebsearch_smartkiller, and Norton but system still seems to run real slow with only 53% of system resource available. I've attached a HiJackThis log and if someone could take a look and advise I would greatly appreciate it. Thanks,

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:14:13 PM, on 12/13/07
Platform: Windows 98 SE (Win9x 4.10.2222B)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\ALUSCHEDULERSVC.EXE
C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPOOPM07.EXE
C:\WINDOWS\ptsnoop.exe
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\UNLOAD\HPQCMON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\SUPERANTISPYWARE\SUPERANTISPYWARE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE
C:\WINDOWS\DESKTOP\WEEKLY MAINTENANCE\HIJACKTHIS\HIJACKTHIS_V2.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\SYSTEM\hpoopm07.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ALU Scheduler Service] C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O4 - HKLM\..\RunServices: [KB918547] C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\PROGRAM FILES\SUPERANTISPYWARE\SUPERANTISPYWARE.EXE
O4 - HKUS\.DEFAULT\..\Run: [SUPERAntiSpyware] C:\PROGRAM FILES\SUPERANTISPYWARE\SUPERANTISPYWARE.EXE (User 'Default user')
O4 - .DEFAULT Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE (User 'Default user')
O4 - .DEFAULT Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe (User 'Default user')
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\PROGRAM FILES\SUPERANTISPYWARE\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\SYSTEM\BROWSEUI.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\SYSTEM\BROWSEUI.DLL

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End of file - 5425 bytes

[tashi]

Hello.

As you probably know, WIN98 is no longer a supported operating system, and therefore cannot be updated or patched against vunerablities.

How much RAM does that machine have, Norton is a resource hog.

Some of the startups may not be necessary. You can check here: Startup Programs Database

Please see: KB293174 at http://support.microsoft.com/kb/293174 and see if it applies.

Best regards.

[kurtman1]

I'm trying to help my brother-in-law get this old relic of a computer running and didn't even think about it being Win98. I'll follow up on your suggestions and see if I can help somehow and then I recommend he upgrade to xp. Thanks for the help!

Kurt Wells