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Thread: download issue

  1. #1
    Junior Member
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    Exclamation download issue

    I am new to the forum but need to ask a question. I downloaded the software today and when I got to the step in the wizard to update I got an error.

    Everything appears to be okay. It was slow opening but I was able to do a scan and then fix problems.

    The error I got was Create Process failed code 193
    %1 is not a valid Win32 application

    it showed Windows/Temp/is-63sa3.tmp/spybotsd-includes.exe

    I hope this makes sense. Do I need to do anything to correct this error?

    Thanks

  2. #2
    Senior Member honda12's Avatar
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    hi,

    The slow startup issue is not related to your other problem - many people experienced their spybot opening slowly (for the fix download the spybot beta, but most users just cope with it as it is not a major issue)

    As for the error:

    -when do you get the error?
    -did it only happen once?

  3. #3
    Junior Member
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    I got the error only once during the download. I think it was on step 3 of the wizard where it has you check for updates. It continued on and the updates show they were done. I never got the screen that the tutorial mentions about selecting the proxy, though.

    After I exited the update screen my system hung up and I had to reboot.

    As I said I was able to do a scan and fix which appeared to work with no problem.

    I really don't know if this is an issue or not.

    Thanks,

  4. #4
    Senior Member honda12's Avatar
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    well as long as it was a 'one off' error and you are not having any problems. Im sure spybot will be fine!

    Anyway - spybot 1.5.2 is going to come out soon!

  5. #5
    Junior Member
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    Angry

    I suspect its a Trojan on your machine. I too am now getting that after having it run perfect for months.

    Also my anti-virus programs no longer run either.

    Trojan had/has (cause I'm still fighting to remove it! ) an executable wintems.exe. It has also removed the ability to get in to safemode.

    Went to the recover console off the boot cd I have deleted the exe from c:\windows\system32 and it no longer shows up in task manager, but still my anti-virus/spyware won't run, nor install.

  6. #6
    Member of Team Spybot tashi's Avatar
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    Hello,
    Quote Originally Posted by sixpax View Post
    but still my anti-virus/spyware won't run, nor install.
    If you would like some help in removing the infection causing that, follow the procedure in this link:
    "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Then start your own thread in the Malware Removal Forum where a helper will advise you when available.

    Cheers.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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