1.5 wont finish "Running Bot Check"

[applejockey]

this has happened for the past week after i've downloaded the new version

i've done all the updates, and the immunization, but when running bot-check, it's reached its:
109940/109940: Zlob.ZipCodec

and it just stops and doesnt finish it, it hadnt freezed nor had it hanged, its just there like its still searching...

what to do? 0_o

[129260]

try running the scan in safe mode by restarting your computer, then when windows starts to load hit f8 until a screen pops up with options and select safe mode. run the scan in safe mode and let me know if it finishes. Another solution is to completely uninstall and install the latest version again.

[mprogers]

Concur with prior report.

Tried restart in Safe Mode, but it makes no difference. Looking more and more like a bug.

zlob.zipcodec # 110232 of 112923
Same location fails on multiple XP-Pro/SP3 (MS Beta SP3) machines
Shows 100% CPU, and does not matter how long you wait (hours)

Brief SysInfo:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3, v.3264 Build 2600
OS Manufacturer Microsoft Corporation
System Name MROGERS-SERVER
System Manufacturer NVIDIA
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~2478 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 2006/09/11
SMBIOS Version 2.2
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume12
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.3264 (xpsp.071130-1427)"
User Name MROGERS-SERVER\Mike Rogers
Time Zone Eastern Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 740.09 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.40 GB
Page File C:\pagefile.sys


Full SysInfo on request

[129260]

that you are using sp3 for windows xp. Sp3 is currently in beta form, and that may be causing the problem.
To apple: Are you beta testing for service pack 3 as well for Microsoft windows XP?
Also, Did you both try completely removing the program and then reinstalling the newest version?

"OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3, v.3264 Build 2600"

[Atlan62]

Same Problem - scan stop at:
107619/110310: Zlob.ZipCodec

Tryed to scan withoit "Zlop.ZipCodes-Detection", but it´s the same - spybot stops without ending the scan.

Using Windows XP Professional SP2.

Can help someone ?? - Thanks

[129260]

Same Problem - scan stop at:
107619/110310: Zlob.ZipCodec

Tryed to scan withoit "Zlop.ZipCodes-Detection", but it´s the same - spybot stops without ending the scan.

Using Windows XP Professional SP2.

Can help someone ?? - Thanks

I'm hoping a team member will see this thread, i gave some possible solutions above, please read.

[spybotsandra]

Hello,

So you are running version 1.5.2?
Did you download the latest updates?

Best regards
Sandra
Team Spybot

[Atlan62]

Hallo Sandra,

yes I'm running version 1.5.2 with all updates.

When running scans with Trojans.sbi the scan did not finish. If only scan Trojans.sbi the scan runs to end (23430/23430Zwax) but dont finish. All other scan options / points running to end and finish.

I think this problem are since the last update but im not sure.
Hope you can help me.


Best Regards
Atlan62

[Atlan62]

Hi,

after download the new update I start a new test - and all the same. The scan (Trojan.sbi) is running until end (23430/23430/Zwax) but never finish.

Please Help
Atlan62

[spybotsandra]

Hello,

Please also do the following:
Clean your Cache and Cookies in IE:

* Close all instances of Outlook Express and Internet Explorer
* Go to Control Panel > Internet Options > General tab
* Click the "Delete Cookies" button
* Next to it, Click the "Delete Files" button
* When prompted, place a check in: "Delete all offline content",
click OK

Clean your Cache and Cookies in Firefox (In case you also have
Firefox installed):

* Go to Tools > Options.
* Click Privacy in the menu on the left side of the Options window.
* Click the Clear button located to the right of each option
(History, Cookies, Cache).
* Click OK to close the Options window
Alternatively, you can clear all information stored while browsing
by clicking Clear All.
A confirmation dialog box will be shown before clearing the
information.

Clean other Temporary files + Recycle bin

* Go to start > run and type: *cleanmgr* and click ok.
* Let it scan your system for files to remove.
* Make sure Temporary Files, Temporary Internet Files, and Recycle
Bin are the only things checked.
* Press OK to remove them.

Please close all other applications during the Spybot scan.

If this does not help please edit the shortcut icon on your desktop that is used to run Spybot-S&D.
Rightclick the icon and choose properties.
Then include a /verbose in it's link location.
To see how to do that please have a look at this link in our forum:
http://forums.spybot.info/showthread.php?t=23560
When you do a scan now, it will show an 8 digit number in the status bar at the bottom, like $1234ABCD.
Please post the ID here.
We can use this information to look up where exactly it hangs. Thanks.

Best regards
Sandra
Team Spybot