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Thread: S&D 1.5.2.20 issues with MSN?

  1. #1
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    Default S&D 1.5.2.20 issues with MSN?

    I recently upgraded to S&D 1.5.2.20, but have had a few minor issue connecting to MSN Messenger since. Today MSN finally wouldn't log in at all, so I ran a troubleshoot on it.

    The result was that it informed me the host file had references to MSN that would prevent it's operation, asking if I'd like to fix it. I hit fix and was succesfully logged in.

    When I tried to shut the PC down Spybot then informed me of various errors and illegal accesses, giving numbered codes. I only managed to shut down by forcing an end program.

    On restart - same problem with MSN, same fix suggested, same result.

    Is it S&D that is erroneously blocking MSN (if so what do I do?!) or is S&D correctly ascertaining there is a problem with the system that MSN may be a part of? Nothing showing on AVG or adaware!

  2. #2
    Senior Member honda12's Avatar
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    Hi Delinquent,

    What other security programs are you running? Spywareblaster by any chance? I ask this because I had this same problem, but it was caused by spywareblaster.

  3. #3
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    Hi Honda12,

    on this PC there is just AVG free edition, AdAware and Spybot Search and Destroy.

    I think its S&D that's doing it because of the issues with shut down and the S&D warning errors - though interestingly I've just re-run AVG and it is picking up changes to the host file there as well.

  4. #4
    Senior Member honda12's Avatar
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    to see spybot is causing the problem, we need to disable the host file addition.

    -under the immunize tab, uncheck 'Global (hosts)'


    Then try to run msn again

  5. #5
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    right will do - I'll have to wait 1/2 hour or so as I'd just started running another sweep before I checked in - will post the results soon as I can!

  6. #6
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    Delinquent:

    If the suggestion by honda12 doesn't pan out and you are accessing MSN via Internet Explorer, consider the following approach to resolving the problem that you are having accessing MSN:
    • Go into Internet Explorer > Tools > select "Spybot – Search Destroy Configuration".
    • Then in the "Spybot-S&D - Configuration" window in the "Settings" tab under "When encountering bad things" you will see three options:
      • Block all pages silently
      • Display dialog when blocking
      • Ask for blocking confirmation
    • Select "Ask for blocking confirmation" and click "OK".
    • Exit Internet Explorer and restart it.
    • Attempt to access the same facilities within MSN that you are having difficulty with.
      • If you encounter a "Spybot-S&D Bad URL Blocker" dialog during that access that indicates Spybot is blocking a "Bad URL ", respond with "Allow".

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz Intel® Pentium® 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  7. #7
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    Interesting you should mention that - I access MSN via the MSN Live Messenger app rather than I.E. - however the other day immediately after install of S&D I got a Bad URL blocker appear when I fired up messenger. There were no browser windows open, I believe it might have come from the advert box in the bottom corner of the messenger Live app as when I closed and re-opened the blocker dialogue disappeared, not to be seen again.

  8. #8
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    Being particularly helpful, I now cannot get it to reproduce the problem!!!

    Sometimes I really hate computers. Now being one of those times...

  9. #9
    Senior Member honda12's Avatar
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    Smile

    heh, im glad the problem was resolved by itself - computers can do some strange things!

  10. #10
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    Indeed, you just know it's going to do it again at the most inopportune moment though!!

    Thanks for the help - at least next time I'll know the first thing to try

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