Hello,
I am trying to help a friend clean out some infections from her computer. I have never posted here before so I appologize if I mess up. Here is the scoop. The computer is very messed up. I ran many scans and still can't get rid of problems.
Here is what I have done so far:
Spybot search and destroy
AVG AS
AVG AV
CWShredder
Rogue Remover
AdAware SE
I ran all these and then ran them again in safe mode. I still have infections that I can't get rid of.
Here is the HiJack this and Kaspersky reports. Thank you for your help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:42:37 PM, on 3/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, March 05, 2008 8:14:17 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 5/03/2008
Kaspersky Anti-Virus database records: 598579
-------------------------------------------------------------------------------
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Statistics:
Total number of scanned objects: 67080
Number of viruses found: 11
Number of infected objects: 43
Number of suspicious objects: 2
Duration of the scan process: 01:41:35
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\22d069df5a1bc5b6da756e54688fae6e_27b0eb2f-59ac-44f2-bcbd-31175f9f0bef Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Yazzle.zip/Yazzle1552OinUninstaller.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Yazzle.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Michelle#1\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Michelle#1\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Michelle#1\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Michelle#1\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\ mon017.log Object is locked skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\245218.exe Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\253734.exe Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\343078.exe Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\500375.exe Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\D8B.tmp/data0002 Infected: Trojan-Downloader.Win32.PurityScan.eg skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\D8B.tmp NSIS: infected - 1 skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\D90.tmp/stream/data0001 Infected: not-a-virus:AdWare.Win32.Agent.vv skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\D90.tmp/stream/data0002 Infected: not-a-virus:AdWare.Win32.AdBand.e skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\D90.tmp/stream Infected: not-a-virus:AdWare.Win32.AdBand.e skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\D90.tmp NSIS: infected - 3 skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\ismtpa8.exe/stream/data0001 Infected: Trojan-Downloader.Win32.Agent.jjr skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\ismtpa8.exe/stream Infected: Trojan-Downloader.Win32.Agent.jjr skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\ismtpa8.exe NSIS: infected - 2 skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Michelle#1\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Michelle#1\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Michelle#1\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Downloads\Scrabble_Setup-dm[1].exe Infected: not-a-virus:AdWare.Win32.Trymedia.b skipped
C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{A5B8C3EF-8BCF-47FE-B23B-0CD575088A31}\RP1\change.log Object is locked skipped
C:\System Volume Information\_restore{A5B8C3EF-8BCF-47FE-B23B-0CD575088A31}\RP1\snapshot\MFEX-1.DAT Infected: Trojan-Downloader.Win32.Agent.kif skipped
C:\System Volume Information\_restore{A5B8C3EF-8BCF-47FE-B23B-0CD575088A31}\RP1\snapshot\MFEX-2.DAT Infected: Trojan-Downloader.Win32.Agent.kif skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\accwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\crypt32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\cryptsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hh.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhctrl.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhsetup.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\html32.cnv Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\locator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\magnify.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\migwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\mrxsmb.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\msconv97.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\narrator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\newdev.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntoskrnl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\osk.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\pchshell.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\raspptp.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shmedia.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srrstr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srv.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\sysmain.sdb Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\winsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\zipfldr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\dhcpcsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\ndis.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\ndisuio.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\netshell.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\wzcdlg.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\wzcsapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\wzcsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmpcore.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\MICHELLE.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\Kqv51.sys Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{F80CF3CD-9023-46F6-9015-642E2384E7FE}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Cookies\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008030520080306\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped
C:\WINDOWS\system32\drivers\Kqv51.sys Object is locked skipped
C:\WINDOWS\system32\drivers\Mrw40.sys Object is locked skipped
C:\WINDOWS\system32\drivers\nkv2.sys Object is locked skipped
C:\WINDOWS\system32\drivers\Yej62.sys Object is locked skipped
C:\WINDOWS\system32\dykhehbu.dll Infected: not-a-virus:AdWare.Win32.PurityScan.gv skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\WLCtrl32.dll Infected: Trojan-Downloader.Win32.Agent.kif skipped
C:\WINDOWS\system32\WLCtrl32.dl_ Infected: Trojan-Downloader.Win32.Agent.kif skipped
C:\WINDOWS\system32\Оracle\lѕass.exe Infected: not-a-virus:AdWare.Win32.PurityScan.gw skipped
C:\WINDOWS\Temp\138640.exe Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\142843.exe Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\172031.exe Object is locked skipped
C:\WINDOWS\Temp\177406.exe Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\207656.exe Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\279109.exe Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\449359.exe Object is locked skipped
C:\WINDOWS\Temp\BN11.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN2201.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN26E7.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN2A7C.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN2D73.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN3247.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN365B.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN3A6F.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN3E52.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN4.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN404B.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN423F.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN4627.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN49EA.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BN8.tmp Infected: Trojan-Spy.Win32.Agent.bll skipped
C:\WINDOWS\Temp\BNA.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\BNB.tmp Infected: Trojan-Spy.Win32.Agent.bll skipped
C:\WINDOWS\Temp\BND.tmp Infected: Trojan-Spy.Win32.Delf.bcq skipped
C:\WINDOWS\Temp\ZLT06d68.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT06d6b.TMP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped