Help: can't remove Win32.Agent.pz

[qtaran111]

Hi folks,

I am having a nightmare trying to get rid of Win32.Agent.pz. Spybot and AVG won't do it (in normal or safe mode).

I hope someone can help. Below is HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:46:53, on 28/04/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\S24EvMon.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\basfipm.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\RegSrvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\system32\ZCfgSvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\1XConfig.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/u...en/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/languages
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.ntlhome.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [RemHelp] remhelp.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.ntlhome.com
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - file://D:\aw_player52\awswaxf.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1197126159311
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.co...p/PhtPkMSN.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - http://appdirectory.messenger.msn.co...p/DigWXMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{96E965DD-B598-4921-8F45-E4742B9B59E5}: Domain = st-marys.nhs.uk
O21 - SSODL: CDService - {05b5aa4d-a39c-4c8f-babb-e84edd760548} - C:\WINNT\Resources\CDService.dll
O21 - SSODL: zip - {cac05274-a85b-4aa1-af17-9853c485d2ff} - C:\WINNT\Installer\{cac05274-a85b-4aa1-af17-9853c485d2ff}\zip.dll
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 (BAsfIpM) - Broadcom Corp. - C:\WINNT\system32\basfipm.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINNT\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINNT\system32\S24EvMon.exe
O24 - Desktop Component 0: (no name) - http://by104fd.bay104.hotmail.msn.co...in=hotmail.com

--
End of file - 7666 bytes

Thanks in advance

[Shaba]

Hi qtaran111

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.exe

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

[qtaran111]

Hi Shaba,

Here is the rapport log:

SmitFraudFix v2.319

Scan done at 16:09:12.87, Mon 28/04/2008
Run from C:\Documents and Settings\Iain\Desktop\SmitfraudFix
OS: Microsoft Windows 2000 [Version 5.00.2195] - Windows_NT
The filesystem type is FAT32
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\S24EvMon.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\system32\basfipm.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\RegSrvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINNT\system32\ZCfgSvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\1XConfig.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINNT\system32\cmd.exe
C:\WINNT\System32\WBEM\WinMgmt.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Iain


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Iain\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\IAIN\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="http://by104fd.bay104.hotmail.msn.com/cgi-bin/saferd/PalmBeachshow035%2ejpg?_lang=EN&hm___tg=http%3a%2f%2f65%2e54%2e175%2e250%2fcgi%2dbin%2fgetmsg%2fPalmBeachshow035%252ejpg&hm___qs=%26msg%3d23511FDC%2d6600%2d4A2F%2dACC9%2dC8EB122C5928%26start%3d0%26len%3d138315%26mimepart%3d3%26curmbox%3d00000000%2d0000%2d0000%2d0000%2d000000000001%26b%3d1c8f48cf708875c9abfc402cd0a3b884%26disk%3d10%2e1%2e106%2e201_d1488%26login%3drodneyalder%26domain%3dhotmail%252ecom%26_lang%3dEN%26country%3dUK&hm___cacheh=1&file=PalmBeachshow035%2ejpg&domain=hotmail.com"
"SubscribedURL"="http://by104fd.bay104.hotmail.msn.com/cgi-bin/saferd/PalmBeachshow035%2ejpg?_lang=EN&hm___tg=http%3a%2f%2f65%2e54%2e175%2e250%2fcgi%2dbin%2fgetmsg%2fPalmBeachshow035%252ejpg&hm___qs=%26msg%3d23511FDC%2d6600%2d4A2F%2dACC9%2dC8EB122C5928%26start%3d0%26len%3d138315%26mimepart%3d3%26curmbox%3d00000000%2d0000%2d0000%2d0000%2d000000000001%26b%3d1c8f48cf708875c9abfc402cd0a3b884%26disk%3d10%2e1%2e106%2e201_d1488%26login%3drodneyalder%26domain%3dhotmail%252ecom%26_lang%3dEN%26country%3dUK&hm___cacheh=1&file=PalmBeachshow035%2ejpg&domain=hotmail.com"
"FriendlyName"=""

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

[!] Suspicious: CDService.dll
SSODL: CDService - {05b5aa4d-a39c-4c8f-babb-e84edd760548}


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000001


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINNT\\SYSTEM32\\Userinit.exe,"
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel(R) PRO/Wireless LAN 2100 3A Mini PCI Adapter
DNS Server Search Order: 192.168.1.254

HKLM\SYSTEM\CCS\Services\Tcpip\..\{8620737E-6B2E-4D68-AF45-643244F1FE93}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS2\Services\Tcpip\..\{8620737E-6B2E-4D68-AF45-643244F1FE93}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

[Shaba]

Hi

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Download and scan with SUPERAntiSpyware Free for Home Users

• Double-click SUPERAntiSpyware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)

______________________________

Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

______________________________

Double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:

Quit Internet Explorer, all browsers and quit any instances of Windows Explorer.

For Internet Explorer 7

• Click Start, click Control Panel, and then double-click Internet Options.
• On the General tab, click Delete... under Browsing History.
• Next to Temporary Internet Files, click Delete files, and then click OK.
• Next to Cookies, click Delete cookies, and then click OK.
• Next to History, click Delete history, and then click OK.
• Click the Close button.
• Click OK.

For Internet Explorer 4.x - 6.x

• Click Start, click Control Panel, and then double-click Internet Options.
• On the General tab, click Delete Files under Temporary Internet Files.
• In the Delete Files dialog box, tick the Delete all offline content check box, and then click OK.
• On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
• Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
• Click OK.

For Netscape 4.x and Up

• Click Edit from the Netscape menubar.
• Click Preferences... from the Edit menu.
• Expand the Advanced menu by clicking the triangle sign.
• Click Cache.
• Click both the Clear Memory Cache and the Clear Disk Cache buttons.

For Mozilla 1.x and Up

• Click Edit from the Mozilla menubar.
• Click Preferences... from the Edit menu.
• Expand the Advanced menu by clicking the plus sign.
• Click Cache.
• Click the Clear Cache button.

For Opera

• Click File from the Opera menubar.
• Click Preferences... from the File menu.
• Click the History and Cache menu.
• Click the two Clear buttons next to Typed in addresses and Visited addresses (history) and click the Empty now button to clear the Disk cache.
• Click Ok to close the Preferences menu.

Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

• Open SUPERAntiSpyware.
• Under "Configuration and Preferences", click the Preferences button.
• Click the Scanning Control tab.
• Under Scanner Options make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen.
• Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan.
• Click "Next" to start the scan. Please be patient while it scans your computer.
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes".
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

______________________________

Please post:

1. c:\rapport.txt
2. SUPERAntiSpyware log
3. A new HijackThis log

You may need several replies to post the requested logs, otherwise they might get cut off.

[qtaran111]

Hi Shaba,

I got an error message on step 2 (SmitfraudFix in Safe Mode):

Registry Editor
Cannot import clean.reg: Error opening the file. There may be a disk or file system error.

Should I continue?

[Shaba]

Hi

Yes, please

[qtaran111]

Hi Shaba,

Another problem. SUPERAntiSpyware won't scan in Safe Mode. When I click scan it says Initializing Scan... but nothing happens.

[Shaba]

Hi

Then run it in normal mode, please

[qtaran111]

Hi Shaba,

Here are the logs:

SmitFraudFix v2.319

Scan done at 18:10:06.94, Mon 28/04/2008
Run from C:\Documents and Settings\Iain\Desktop\SmitfraudFix
OS: Microsoft Windows 2000 [Version 5.00.2195] - Windows_NT
The filesystem type is FAT32
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost
127.0.0.1 208.67.70.3
127.0.0.1 38.99.150.167
127.0.0.1 38.99.150.205
127.0.0.1 88.255.90.60
127.0.0.1 opal.spod.org
127.0.0.1 sendspace.com
127.0.0.1 ad1.ny.yieldmanager.com
127.0.0.1 ad2.ny.yieldmanager.com
127.0.0.1 ny.yieldmanager.com
127.0.0.1 yieldmanager.com
127.0.0.1 193.165.167.2
127.0.0.1 152.66.249.135

»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» DNS



»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End




SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/28/2008 at 07:04 PM

Application Version : 4.0.1154

Core Rules Database Version : 3448
Trace Rules Database Version: 1440

Scan type : Complete Scan
Total Scan Time : 00:13:55

Memory items scanned : 290
Memory threats detected : 0
Registry items scanned : 3510
Registry threats detected : 0
File items scanned : 9011
File threats detected : 0




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:07:09, on 28/04/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\S24EvMon.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\system32\basfipm.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\RegSrvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINNT\system32\ZCfgSvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\1XConfig.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINNT\System32\WBEM\WinMgmt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [RemHelp] remhelp.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\RunOnce: [SpybotDeletingA5305] command /c del "C:\WINNT\SYSTEM32\wsnpoem\audio.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC7594] cmd /c del "C:\WINNT\SYSTEM32\wsnpoem\audio.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA2639] command /c del "C:\WINNT\SYSTEM32\wsnpoem\video.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC1660] cmd /c del "C:\WINNT\SYSTEM32\wsnpoem\video.dll"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB6466] command /c del "C:\WINNT\SYSTEM32\wsnpoem\audio.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD6018] cmd /c del "C:\WINNT\SYSTEM32\wsnpoem\audio.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB8701] command /c del "C:\WINNT\SYSTEM32\wsnpoem\video.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD6140] cmd /c del "C:\WINNT\SYSTEM32\wsnpoem\video.dll"
O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.ntlhome.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - file://D:\aw_player52\awswaxf.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1197126159311
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.co...p/PhtPkMSN.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - http://appdirectory.messenger.msn.co...p/DigWXMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{96E965DD-B598-4921-8F45-E4742B9B59E5}: Domain = st-marys.nhs.uk
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: CDService - {05b5aa4d-a39c-4c8f-babb-e84edd760548} - (no file)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 (BAsfIpM) - Broadcom Corp. - C:\WINNT\system32\basfipm.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINNT\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINNT\system32\S24EvMon.exe

--
End of file - 8700 bytes

[Shaba]

Hi

Open HijackThis, click do a system scan only and checkmar

O4 - HKLM\..\RunOnce: [SpybotDeletingA5305] command /c del "C:\WINNT\SYSTEM32\wsnpoem\audio.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC7594] cmd /c del "C:\WINNT\SYSTEM32\wsnpoem\audio.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA2639] command /c del "C:\WINNT\SYSTEM32\wsnpoem\video.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC1660] cmd /c del "C:\WINNT\SYSTEM32\wsnpoem\video.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB6466] command /c del "C:\WINNT\SYSTEM32\wsnpoem\audio.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD6018] cmd /c del "C:\WINNT\SYSTEM32\wsnpoem\audio.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB8701] command /c del "C:\WINNT\SYSTEM32\wsnpoem\video.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD6140] cmd /c del "C:\WINNT\SYSTEM32\wsnpoem\video.dll"
O21 - SSODL: CDService - {05b5aa4d-a39c-4c8f-babb-e84edd760548} - (no file)

Close all windows including browsers and press fix checked.

Reboot.

Post back a fresh HijackThis log.