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Thread: Malware or Spyware

  1. #1
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    Default Malware or Spyware

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:09:41 PM, on 5/27/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\PowerISO\PWRISOVM.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\TM Net\tmnet streamyx dialer\fts.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\TM Net\Diagnostic Tool\tmnet connect.exe
    C:\Program Files\TM Net\tmnet streamyx dialer\fwportal.exe
    C:\Program Files\BitComet\BitComet.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKLM\..\Run: [%FP%TM Net fts.exe] "C:\Program Files\TM Net\tmnet streamyx dialer\fts.exe"
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [IE7-11] rundll32 advpack.dll,LaunchINFSection NR_IE7en.inf,AfterUserStart (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
    O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
    O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
    O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll/206 (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A2CAD0D8-84B5-4757-8953-2E9361A3B7AB}: NameServer = 202.188.0.133 202.188.1.5
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe

    --
    End of file - 6369 bytes
    Hello.Above are my HJT logfile scan result.Recently I've been encountered frequent attack of spyware or malware?Frankly,I didn't know what was it.It is because my little knowledge on computers and the Internet.So,as action to remove the problems,I always reformat my laptop(precisely).I know that a frequent reformatting are not good,but I remained no options.That was before I knew about HJT.And as a prevention measure,here I am.Maybe in these log there were no infection and maybe I've also breach the forum regulation.I'm so sorry if this happen but I can't help myself again to be like a fool,reformatting my laptop for futile.Please help me and sorry for any inconvenience.

  2. #2
    Security Expert: Emeritus Blade81's Avatar
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    Hi

    Looks ok. Let's check with Kaspersky scanner if it finds something not visible in the hjt log.


    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.


    Please run an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, click Yes.
    • The program will launch and start to download the latest definition files.
    • Once the scanner is installed and the definitions downloaded, click Next.
    • Now click on Scan Settings and select the following:
    Scan using the following Anti-Virus database:
    • Extended (If available, otherwise Standard)
    Scan Options:
    • Scan Archives
    • Scan Mail Bases
    • Click OK.
    • Under
      select a target to scan
      , select My Computer.
    • The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.
    Once the scan is complete:
    • Click on the Save as Text button.
    • Save the file to your desktop.
    • Copy and paste that information into your next post if the AV content will fit into one post only.
    • If the results of the anti virus scan itself will take more than one post to contain, you may upload it to http://rapidshare.com



    Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

    If having a problme doing the above

    Make sure that your Internet security settings are set to default values.

    To set default security settings for Internet Explorer:

    * Open Internet Explorer.
    * Go to the Tools menu, then choose Internet Options.
    * Click on the Security tab.
    * Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
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    Default My computer shutdown suddenly

    Dear Blade81, Thanks for your reply.I've done according your instructions.Downloads ATF and ran the process.At this stage,all went normal.And then I did run Kaspersky online scan.Initially it goes well and due to slow scanning process, I left the laptop unattended to do other things.I came back about 30 minutes later,to find the laptop completely shutdown by itself.I started back the computer and ran IE back but seems the speed are decreasing compared before I ran the Kaspersky scanner.What should I do?Please help me out,Blade.

  4. #4
    Security Expert: Emeritus Blade81's Avatar
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    Hi

    Let's make sure automatic restart on error is not checked.

    1. Right-click My Computer, and then click Properties.
    2. Click the Advanced tab.
    3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
    4. Clear the Automatically restart check box, and click OK the necessary number of times.
    5. Restart your computer for the settings to take effect.


    After that try running Kaspersky online scanner again.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
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    Default The same problems

    Hi Blade81, Thanks for your reply and I appreciate your efforts.I've done things accordingly your instructions.That was unchecked automatic restart box and rescan with Kaspersky online scanner,but the same problem occurs again.But this time I manage to detect the percentage of the scanning process and that was in 20% of the scan process.There also were nothing on the log viewers.Am I in a severe situation?Can you help me?

  6. #6
    Security Expert: Emeritus Blade81's Avatar
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    Hi

    Let's try this:
    Please download Malwarebytes' Anti-Malware to your desktop.

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    • Please post contents of that file in your next reply.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #7
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    Default Malwarebytes log

    Hi Blade, I've scanned using the Malwarebytes as you instructed.All goes well,but for the first time I ran the scanner,there was a message about win32 error,but I couldn't understand.So I close the scanner and rerun back later.And this time all goes smoothly,but my Internet connection disconnected by itself with a message 'Windows Explorer cannot ....'.I keep ignored and the scanning process resume till the end.Here were the logs that I've been saved Malwarebytes' Anti-Malware 1.12
    Database version: 797

    Scan type: Full Scan (C:\|D:\|E:\|)
    Objects scanned: 55739
    Time elapsed: 19 minute(s), 54 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 10
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 2

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowControlPanel (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuAdminTools (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowRun (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuFavorites (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyPics (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyMusic (Trojan.FakeAlert) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\WINDOWS\system32\packet.dll (Spyware.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\wpcap.dll (Spyware.Agent) -> Quarantined and deleted successfully.

  8. #8
    Security Expert: Emeritus Blade81's Avatar
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    Hi

    I think those removed items were false positives. Please run Malwarebytes' Anti-malware and restore all quarantined items.

    After that let's try ESET scanner

    * Go here to run an online scannner from ESET.
    • Note: You will need to use Internet explorer for this scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is unchecked and the option Scan unwanted applications is checkmarked.
    • Click Scan
    • Wait for the scan to finish
    • Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
    • Copy and paste that log as a reply to this topic, along with a new HijackThis log & a description of any remaining problems
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #9
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    Default

    Hi Blade81, I've run the Eset scanner online,but the same problem occured again(it's shutdown automatically in the middle of scanning process).Am I encountering a severe infection?Here were what I've did before I ran Eset scanner,I disabled my Win firewall and AVG free edition anti virus.Before these,I restored all the quarantine items in Malwarebytes as you instructed me to. I'm lost here,what should I do?
    Last edited by tashi; 2008-06-07 at 03:21. Reason: Mod: removed email address from signature, spambot prevention.

  10. #10
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Hi

    I suspect it may be hardware issue. Scanning causes big load to CPU and if it overheats -> shutdown. Have you noticed if system has turned its power off automatically earlier?

    As I said in my previous post the log itself looked clean. Let's see what other details can Deckard's system scanner tell us.

    Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
    1. Close all applications and windows.
    2. Double-click on dss.exe to run it, and follow the prompts.
    3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
    4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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