infected with hpqware
I have been trying to get rid of hpqware, dont know if its malware or virus. can someone please help! I am going to post what I have because I might not be able to later.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:02:59 PM, on 7/20/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Boot mode: Safe mode
Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avscan.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navw32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "c:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Avira AntiVir Personal – Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal – Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 8602 bytes
Avira AntiVir Personal
Report file date: Sunday, July 20, 2008 15:09
Scanning for 1165085 virus strains and unwanted programs.
Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows Vista
Windows version: (plain) [6.0.6000]
Boot mode: Save mode
Username: kkkkkkkkkkkkkkkkkkkk
Computer name: KKKKKKKKKKKK-PC
Version information:
BUILD.DAT : 8.1.00.295 16479 Bytes 4/9/2008 16:24:00
AVSCAN.EXE : 8.1.2.12 311553 Bytes 3/18/2008 18:02:56
AVSCAN.DLL : 8.1.1.0 53505 Bytes 2/7/2008 17:43:37
LUKE.DLL : 8.1.2.9 151809 Bytes 2/28/2008 17:41:23
LUKERES.DLL : 8.1.2.1 12033 Bytes 2/21/2008 17:28:40
ANTIVIR0.VDF : 6.40.0.0 11030528 Bytes 7/18/2007 19:33:34
ANTIVIR1.VDF : 7.0.3.2 5447168 Bytes 3/7/2008 22:08:58
ANTIVIR2.VDF : 7.0.3.62 337408 Bytes 3/21/2008 04:12:34
ANTIVIR3.VDF : 7.0.3.68 57856 Bytes 3/25/2008 17:27:50
Engineversion : 8.1.0.28
AEVDF.DLL : 8.1.0.5 102772 Bytes 2/25/2008 18:58:21
AESCRIPT.DLL : 8.1.0.19 229754 Bytes 4/8/2008 00:34:44
AESCN.DLL : 8.1.0.12 115060 Bytes 4/8/2008 00:34:44
AERDL.DLL : 8.1.0.19 418164 Bytes 4/8/2008 00:34:44
AEPACK.DLL : 8.1.1.0 364918 Bytes 3/18/2008 20:20:42
AEOFFICE.DLL : 8.1.0.15 192889 Bytes 4/8/2008 00:34:44
AEHEUR.DLL : 8.1.0.15 1147253 Bytes 4/8/2008 00:34:44
AEHELP.DLL : 8.1.0.11 115061 Bytes 4/8/2008 00:34:43
AEGEN.DLL : 8.1.0.15 299379 Bytes 4/8/2008 00:34:43
AEEMU.DLL : 8.1.0.5 430450 Bytes 4/8/2008 00:34:43
AECORE.DLL : 8.1.0.25 168309 Bytes 4/8/2008 18:58:32
AVWINLL.DLL : 1.0.0.7 14593 Bytes 1/24/2008 02:07:53
AVPREF.DLL : 8.0.0.1 25857 Bytes 2/18/2008 19:37:50
AVREP.DLL : 7.0.0.1 155688 Bytes 4/16/2007 22:26:47
AVREG.DLL : 8.0.0.0 30977 Bytes 1/24/2008 02:07:49
AVARKT.DLL : 1.0.0.23 307457 Bytes 2/12/2008 17:29:23
AVEVTLOG.DLL : 8.0.0.11 114945 Bytes 2/28/2008 17:31:31
SQLITE3.DLL : 3.3.17.1 339968 Bytes 1/23/2008 02:28:02
SMTPLIB.DLL : 1.2.0.19 28929 Bytes 1/24/2008 02:08:39
NETNT.DLL : 8.0.0.1 7937 Bytes 1/25/2008 21:05:10
RCIMAGE.DLL : 8.0.0.35 2371841 Bytes 3/10/2008 23:37:25
RCTEXT.DLL : 8.0.32.0 86273 Bytes 3/6/2008 21:02:11
Configuration settings for the scan:
Jobname..........................: Local Drives
Configuration file...............: C:\Program Files\Avira\AntiVir PersonalEdition Classic\alldrives.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: on
Scan boot sector.................: on
Boot sectors.....................: C:, D:, E:,
Scan memory......................: on
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: on
Scan all files...................: All files
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium
Deviating risk categories........: +APPL,+GAME,+JOKE,+PCK,+SPR,
Start of the scan: Sunday, July 20, 2008 15:09
Starting search for hidden objects.
The driver could not be initialized.
The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'WmiPrvSE.exe' - '1' Module(s) have been scanned
Scan process 'Ad-Aware.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'aawservice.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsm.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'wininit.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
20 processes with 20 modules were scanned
Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!
Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'D:\'
[INFO] No virus was found!
Starting to scan the registry.
The registry was scanned ( '18' files ).
Starting the file scan:
Begin scan in 'C:\'
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\HP\BIN\KillIt.exe
[DETECTION] Contains detection pattern of the application APPL/KillApp.A
[NOTE] The file was moved to '48efb816.qua'!
C:\HP\HPQWare\BTBHost\SetACL.exe
[DETECTION] Contains detection pattern of the application APPL/ACLSet
[NOTE] The file was moved to '48f7b81a.qua'!
Begin scan in 'D:\' <HP_RECOVERY>
Begin scan in 'E:\'
Search path E:\ could not be opened!
The device is not ready.
End of the scan: Sunday, July 20, 2008 16:14
Used time: 1:05:21 min
The scan has been done completely.
12642 Scanning directories
252645 Files were scanned
2 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
2 files were moved to quarantine
0 files were renamed
1 Files cannot be scanned
252643 Files not concerned
1638 Archives were scanned
1 Warnings
2 Notes
I will try to download spybot again, but it keeps giving me a crazy error. When downloaded will post here!!! Please help!!!!!
-----------------------------
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Spybot
