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Thread: Cannot access certain websites

  1. #1
    Junior Member
    Join Date
    Sep 2008
    Posts
    2

    Default Cannot access certain websites

    I had Spybot installed on my computer on Friday. Since then, I have not been able to go to some sites that require me to sign in (Yahoo!, Facebook, iTunes, etc.). This problem happens on AOL/IE and Firefox. I have tried to fix it with the instructions listed on the support page, but it is still not helping.

  2. #2
    Member of Team Spybot spybotsandra's Avatar
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,163

    Default

    Hello,

    Please open the Tools menu in your Internet Explorer and choose 'Spybot - Search Destroy Configuration'.
    There you will find a drop down menu where you should select "Ask for blocking confirmation".
    http://www.safer-networking.org/en/s...d15/index.html (3rd picture)
    If you want to visit a blocked website choose "Allow". Hope this solves the problem.
    If this doesn't work please run Spybot-S&D and select "Spybot-S&D" --> "Immunize" in the navigation bar on the left. Please hit "Undo".
    Then run Spybot - Search & Destroy and switch to the Advanced mode via the menu item Mode.
    Now select 'Tools' - 'Resident' from the navigation bar on the left.
    Please untick the checkbox in front of the 'SdHelper'.

    Best regards
    Sandra
    Team Spybot
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  3. #3
    Junior Member
    Join Date
    Sep 2008
    Posts
    2

    Default

    Thank you, but the SpyBot option is no longer there. I know it was over the weekend when I was trying to fix it, but it seems to have disappeared.

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