Personal computers or.....
The malware removal forum is set up to help those in need of assistance with their personal computers. This service is free and provided by volunteers.
We realise on occasion an IT person might need a second opinion. In which case please state that up-front and note the steps already taken. Our volunteers appreciate that.
If you are a computer business claiming to remove spyware for your paying customers, please ensure it is a second opinion you are seeking, and not posting your jobs for others to clean. Volunteers are not here to support such. Personal computer clients may be directed to this forum to receive free advice in the first person.
Note:
When the infected computer in question is a company machine in the workplace, and you are an employee.
The intention of this forum is not to replace a company's IT department, nor can we anticipate alterations or configurations that may have been made to a business machine, or how it will interact with the tools commonly used in the removal of malware.
More than one machine could be at stake, possibly even the server. If sensitive material has been compromised by an infection, the company could be held liable.
To prevent any possible loss or corruption of company information, please inform your IT department or Supervisor when a workplace computer has been infected, immediately.
Thanks for your understanding.
Malware removal forum volunteers are unable to assist users with infected Corporate, Government or Institutional machines. Please contact our office support so they may provide direct assistance for your needs. Thank you.
Spybot S&D Corporate-Small Business Editions
For more information, please send an email to licenses(at)spybot.info
Regards.