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Thread: Virtumonde Removal Assistance

  1. #1
    Junior Member
    Join Date
    Nov 2008
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    1

    Default Virtumonde Removal Assistance

    Looks like this is a common one recently but I wanted to have someone review my specific case vs just reviewing and following the recommendations in the previous similar posts.

    Working on a personal PC that has recently started having issues w/ IE. Whenever I open a browser page, additional IE instances will automatically start up on their own and occasionally my page will automatically redirect to a page I'm not looking to access.

    I've removed/re-installed Spybot 1.6 to make sure I am running a clean copy. I've run scans and attemted to remove the two Virtumonde and one Windows Security issues that Spybot finds each time. Spybot indicates it is removing them successfully but when I re-run the scan, they are back again.

    I have followed the notes in Spybot and ran the scan both connected and disconnected from the Internet but I still have the problem.

    I'm including my HiJack and Uninstall list as it looks like those are typically the first files you ask for.

    Here is my Hijack log:

    <<<<<<<<<<<<<<<<<<<<<HiJack Log>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:33:53 PM, on 11/28/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\arservice.exe
    C:\WINDOWS\Downlo~1\MyWebEx\319\atnthost.exe
    C:\WINDOWS\Downlo~1\MyWebEx\319\RAAGTAPP.EXE
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\WINDOWS\system32\mnmsrvc.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Microsoft LifeCam\MSCamS32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\r_server.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\Downlo~1\MyWebEx\319\RaPanel.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\ARPWRMSG.EXE
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\vVX3000.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\DISC\DISCover.exe
    C:\Program Files\Kiwee Toolbar2\1.3.118\kwtbaim.exe
    C:\Program Files\Gamevance\gamevance32.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\DISC\DiscStreamHub.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...RIO&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...RIO&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...RIO&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...RIO&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...RIO&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TY...RIO&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.linksys.com/registration/
    R3 - URLSearchHook: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - C:\Program Files\Kiwee Toolbar2\1.3.118\KiweeIEToolbar.dll
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
    O2 - BHO: (no name) - {2b80b5a7-4d14-4b48-b0eb-b3217f912dd2} - C:\WINDOWS\system32\yulufane.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - C:\Program Files\Kiwee Toolbar2\1.3.118\KiweeIEToolbar.dll
    O2 - BHO: Gamevance Text - {7370F91F-6994-4595-9949-601FA2261C8D} - C:\Program Files\Gamevance\gvtl.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - C:\Program Files\Kiwee Toolbar2\1.3.118\KiweeIEToolbar.dll
    O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
    O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
    O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe nogui
    O4 - HKLM\..\Run: [KiweeHook] "C:\Program Files\Kiwee Toolbar2\1.3.118\kwtbaim.exe"
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [Gamevance] C:\Program Files\Gamevance\gamevance32.exe
    O4 - HKLM\..\Run: [bupoyiwiza] Rundll32.exe "C:\WINDOWS\system32\kizonivo.dll",s
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [CPMb3f2fb56] Rundll32.exe "c:\windows\system32\yapowuwi.dll",a
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\Run: [bupoyiwiza] Rundll32.exe "C:\WINDOWS\system32\kizonivo.dll",s (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [bupoyiwiza] Rundll32.exe "C:\WINDOWS\system32\kizonivo.dll",s (User 'NETWORK SERVICE')
    O4 - S-1-5-18 Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE (User 'SYSTEM')
    O4 - .DEFAULT Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe (User 'Default user')
    O4 - .DEFAULT Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (User 'Default user')
    O4 - .DEFAULT Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE (User 'Default user')
    O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
    O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.trymedia.com (HKLM)
    O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolb...lerControl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1167526846070
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
    O17 - HKLM\System\CCS\Services\Tcpip\..\{AFE27EFA-C1F5-4695-ACD1-CA25750D1418}: NameServer = 65.171.161.70
    O20 - AppInit_DLLs: C:\WINDOWS\system32\rakowiti.dll c:\windows\system32\kedohugu.dll c:\windows\system32\beperuka.dll c:\windows\system32\yapowuwi.dll
    O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\yapowuwi.dll
    O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\yapowuwi.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: WebEx Remote Access Agent (atnthost) - WebEx Communications, Inc. - C:\WINDOWS\Downlo~1\MyWebEx\319\atnthost.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe

    --
    End of file - 13035 bytes


    <<<<<<<<<<<<<<<<<<<<Uninstall_List>>>>>>>>>>>>>>>>>>>>>>>>>>>>

    Adobe Flash Player ActiveX
    Adobe Reader 7.0.9
    AnswerWorks 4.0 Runtime - English
    Ask Toolbar
    ATI Control Panel
    ATI Display Driver
    Comcast Video Mail - Version 3.4 Build 3778
    Compaq Connections (remove only)
    Costco Photo Organizer
    Customer Experience Enhancement
    Data Fax SoftModem with SmartCP
    Enhanced Multimedia Keyboard Solution
    Form Fill (Windows Live Toolbar)
    FTP Explorer
    Gamevance
    GemMaster Mystic
    High Definition Audio Driver Package - KB888111
    HijackThis 2.0.2
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB952287)
    HP Boot Optimizer
    HP DVD Play 2.1
    HP Games 3.43.97
    HP Imaging Device Functions 7.0
    HP Photosmart and Deskjet 7.0.A
    HP Photosmart Essential
    HP Photosmart Premier Software 6.5
    HP Solution Center 7.0
    HP Support Overview
    HP Update
    InterActual Player
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 7
    Kiwee Toolbar
    McAfee SecurityCenter
    MetaFrame Presentation Server Web Client for Win32
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft LifeCam
    Microsoft Money 2006
    Microsoft National Language Support Downlevel APIs
    Microsoft Office XP Professional with FrontPage
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Works
    MSN Toolbar
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    My HP Games
    Netscape Browser (remove only)
    OCR Software by I.R.I.S 7.0
    Otto
    PC-Doctor 5 for Windows
    Python 2.2 pywin32 extensions (build 203)
    Python 2.2.3
    Quicken 2006
    Realtek High Definition Audio Driver
    Remote Administrator v2.1
    Rhapsody
    Rhapsody Player Engine
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Smart Menus (Windows Live Toolbar)
    Sonic Express Labeler
    Sonic MyDVD Plus
    Sonic RecordNow Audio
    Sonic RecordNow Copy
    Sonic RecordNow Data
    Sonic Update Manager
    Spybot - Search & Destroy
    The Weather Channel Desktop 6
    TurboTax Deluxe 2007
    TurboTax Deluxe Deduction Maximizer 2006
    TurboTax ItsDeductible 2006
    Update for Windows Media Player 10 (KB913800)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    WebEx PCNow
    WexTech AnswerWorks
    WildTangent Web Driver
    Windows Live Messenger
    Windows Live Outlook Toolbar (Windows Live Toolbar)
    Windows Live Sign-in Assistant
    Windows Live Toolbar
    Windows Live Toolbar
    Windows Live Toolbar Extension (Windows Live Toolbar)
    Windows Live Toolbar Feed Detector (Windows Live Toolbar)
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows Rights Management Client Backwards Compatibility SP2
    Windows Rights Management Client with Service Pack 2
    Windows XP Media Center Edition 2005 KB908246
    Windows XP Media Center Edition 2005 KB925766
    Windows XP Service Pack 3
    Yahoo! Toolbar for Internet Explorer

    Let me know what to do next.

    Thx.

  2. #2
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
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    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
    All advice given is taken at your own risk.
    Please make sure you have read this information so we are on the same page.

    Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
    The junk can be tough to remove, so do not expect fast or easy.

    This malware/adware is tough to remove, Spybot tries but I know of no program that can do it without some manual help because of the way the hackers keep changing how it infects. I will look at your uninstall list first, since you posted it.

    Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.

    Hackers are using out of date programs to infect folks more and more,
    Here is a small free tool that lets you know when something needs an update if you are interested:
    http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

    Adobe Reader 7.0.9: <<< out of date, see this information:
    http://news.cnet.com/8301-1009_3-100...ml?tag=nl.e433
    http://www.filehippo.com/download_adobe_reader/
    (if you want a smaller program, look at this one)
    Foxit Reader 2.3 for Windows
    http://www.foxitsoftware.com/pdf/rd_intro.php

    Ask Toolbar: I strongly suggest uninstall this junk, see the links:
    http://blogs.zdnet.com/Spyware/?p=858
    http://www.benedelman.org/spyware/ask-toolbars/

    Gamevance <<< uninstall
    http://www.systemlookup.com/Startup/18247.html

    J2SE Runtime Environment 5.0 Update 6 <<< uninstall
    Java(TM) 6 Update 7 <<< your call
    Uninstall the old version, you can leave 6 update 7 if you wish, I will post information:
    http://forums.spybot.info/showpost.p...80&postcount=2
    Be aware of this information so you can opt out of anything you do not want.
    Microsoft Does MSN Toolbar Distribution Deal With Java:
    http://searchengineland.com/microsof...java-15413.php

    WildTangent Web Driver <<< your call (I would not have it on my computers)
    http://www.pchell.com/support/wildtangent.shtml

    1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
    * Run Spybot-S&D in Advanced Mode.
    * If it is not already set to do this Go to the Mode menu select "Advanced Mode"
    * On the left hand side, Click on Tools
    * Then click on the Resident Icon in the List
    * Uncheck "Resident TeaTimer" and OK any prompts.
    * Restart your computer.
    (leave TT disabled until we finish)

    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

    Download ComboFix from one of these locations:

    Link 1
    Link 2
    Link 3

    * IMPORTANT !!! Save ComboFix.exe to your Desktop

    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.
    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

    Tutorial if needed
    http://www.bleepingcomputer.com/comb...o-use-combofix

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

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