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An update--I VERY much appreciate your willingness to help me and the service you do for us. I mis-read the instructions earlier on where to put HJT but have it straight now (You'd think I'd be better since I am continually harping at my students to read problems carefully ).
I may be out of luck after all since when going to temporarily disable the anti-virus (which the college installed as part of the deal of allowing my laptop on their network) I found they'd put a password on it to prevent disabling. I have contacted them about this but we can't contact them directly and have to process a help ticket so I'm still waiting for an answer back on that. They may have me over a barrel if they won't let me temporarily disable even though I won't be anywhere near their network until mid-January. Wanted to update you on the delay---I'll post again as soon as I hear back from them---thanks again for your expertise and willingness to help.
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