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Thread: Please help - I'm a real novice with some virus

  1. #1
    Junior Member
    Join Date
    Jan 2009
    Posts
    1

    Default Please help - I'm a real novice with some virus

    I can't use my sercuity updates and tried to go back to an earlier date and that doesn't work either. Spy bolt says I have some trojans, virtumonde.genric, and a scientfic one. Spy bot gets it every time it's run but it isn't like going away - even though I hit "fix the problems" and get the green check marks.I tried to go to castle cops but they are no longer on the web. Can someone help a real dummy get this off her computer? I don't know what I'm doing wrong.
    Thank you

  2. #2
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hello shalom2t

    Please see this next

    Please follow the instructions in the above thread and then start a fresh topic with the logs required.

    Regards.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

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