My parents have a virus that is apparently effecting their DNS and directing or blocking their internet access as it wishes. It seems to be specifically blocking anything related to Spybot such as this forum and safer-networking.com.
Anyway, I downloaded then setup to a flash drive to install on their computer, but the setup will not complete. When I click install, at the very beginning of the install, I get the following error:
"Error Sending Request
A connection with the server could not be established"
I would've though that a program that is often installed on infected computers would not need internet access. Anyway, is there a way for me to get around this. I do not know how to get rid of the problem otherwise. Any help would be greatly appreciated. Thank you.