Laptop suddenly very slow

[MTnestRobin]

Hello Folks,

Of a sudden, my laptop began running very slow. It now takes about five minutes to boot up (way longer than normal). Anytime I click to open or select anything I have to wait quite a while before I can click again, otherwise I cause it to freeze up or stop responding. I also notice it says (at the bottom) "Done, but with errors on page." That's new.

I'm embarrassed to admit this but, I clicked on a link in a search results window (looking for google earth). I'm afraid I may have gone to a site masquerading as google earth. It wasn't until I was reading (how to download GE) that I realized how poor the English seemed and became suspect that I was not where I thought I was. I did not download anything but I think I was too late in leaving to save myself (well the laptop, I mean). It was within hours of this that the problems began. I am a conservative user (also interpretable as naive), and am generally wary of going anywhere unsafe. Would you please assist me in getting my laptop cleaned up?

Respectfully,
Robin

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:18:18 PM, on 2/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\RioMSC.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Lexmark 6200 Series\ezprint.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\lxbucoms.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/p/1.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [LXBUCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBUtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 6200 Series\ezprint.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [lxbumon.exe] "C:\Program Files\Lexmark 6200 Series\lxbumon.exe"
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [AVBM] c:\program files\avb mobile drive tools2.54\avbmd.exe sys_auto_run C:\Program Files\AVB Mobile Drive Tools2.54
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.atlasquest.com
O15 - Trusted Zone: http://www.geocities.com
O15 - Trusted Zone: www.letterboxing.org
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbu_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbucoms.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - C:\WINDOWS\system32\RioMSC.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9089 bytes

[Blade81]

Hi,

Can't see anything bad there but let's take a deeper look into system.


Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

[MTnestRobin]

Hi Blade81,

Thanks for coming to my rescue!

I downloaded DDS and tried to run it, but it said (as did you) to disable any script blockers. I don't know what a script blocker is or where to disable it. I turned off my "pop up blocker" but that didn't let me run DDS either (I've since turned the pop up blocker back on).

Please advise what to do next.

Robin

[Blade81]

Hi Robin

Please disable/close AVG and then try running DDS again.

[MTnestRobin]

Blade81,

I turned off the AVG resident shield and went to the windows security center and made sure everything was off there as well. I regret to say that I still cannot get that program to run.

When I double click (the desktop icon) and select run, a black window opens asking me to disable script etc. It also says that its a diagnostic tool and to paste results in the forum. There is nothing to select to make it run beyond just getting that window to open. I'm assuming if I have the right things disabled it will run automatically, right?

Sorry you got such a dodo to work with! Please don't get discourage, I can do this!

Robin

[MTnestRobin]

Here they are...I forgot to wait three minutes to let the test run before closing the window.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Me at 21:36:33.64 on Thu 02/26/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.490 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Lexmark 6200 Series\ezprint.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\RioMSC.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\lxbucoms.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\Me.ROBIN\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://cm.my.yahoo.com/p/1.html
uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [MsnMsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [LXBUCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXBUtime.dll,_RunDLLEntry@16
mRun: [dvd43] c:\program files\dvd43\dvd43_tray.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [FaxCenterServer] "c:\program files\lexmark fax solutions\fm3032.exe" /s
mRun: [EzPrint] "c:\program files\lexmark 6200 series\ezprint.exe"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 4.0\apdproxy.exe"
mRun: [lxbumon.exe] "c:\program files\lexmark 6200 series\lxbumon.exe"
mRun: [Lexmark X74-X75] "c:\program files\lexmark x74-x75\lxbbbmgr.exe"
mRun: [AVBM] c:\program files\avb mobile drive tools2.54\avbmd.exe sys_auto_run c:\program files\AVB Mobile Drive Tools2.54
StartupFolder: c:\docume~1\me036a~1.rob\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: atlasquest.com\www
Trusted Zone: geocities.com\www
Trusted Zone: letterboxing.org\www
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-24 325128]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-5-24 27656]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-24 107272]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-7-4 903960]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-5-24 298264]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 USTOR;AVB Mobile Drive Controller;c:\windows\system32\drivers\UStork.sys [2006-5-3 20258]

=============== Created Last 30 ================

2009-02-24 14:27 54,156 a---h--- c:\windows\QTFont.qfn
2009-02-24 14:27 1,409 a------- c:\windows\QTFont.for
2009-02-23 11:24 <DIR> --d----- c:\program files\Trend Micro
2009-02-05 09:06 <DIR> --d-h--- C:\$AVG8.VAULT$

==================== Find3M ====================

2009-02-04 08:17 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-04 08:17 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-02-04 08:17 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2009-01-13 22:53 108,144 a------- c:\windows\system32\CmdLineExt.dll
2008-05-05 22:27 59,782,440 a------- c:\program files\iTunesSetup.exe
2008-05-05 15:33 20,334,880 a------- c:\program files\Rio_Software_Ver290.exe
2007-11-23 17:04 87,608 a------- c:\docume~1\me036a~1.rob\applic~1\inst.exe
2007-11-23 17:04 47,360 a------- c:\docume~1\me036a~1.rob\applic~1\pcouffin.sys
2006-12-12 12:14 81,920 a------- c:\docume~1\me036a~1.rob\applic~1\ezpinst.exe
2006-05-21 09:21 251 a------- c:\program files\wt3d.ini
2004-09-16 07:27 6,294 a------- c:\program files\Rio_Software_Ver290.txt
2004-08-26 18:42 761,856 a------- c:\program files\SetupWrapper.exe
2006-12-04 01:44 88 ---shr-- c:\windows\system32\43B6948654.sys
2006-05-25 12:57 56 ---shr-- c:\windows\system32\548694B643.sys
2006-12-04 01:44 6,424 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 21:37:35.48 ===============



NLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-02-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 5/3/2006 9:54:53 AM
System Uptime: 2/26/2009 12:20:40 PM (9 hours ago)

Motherboard: Dell Inc. | | 0KD882
Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz
Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 50 GiB total, 12.691 GiB free.
D: is CDROM (CDFS)

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Broadcom 440x 10/100 Integrated Controller
Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01AF1028&REV_02\4&2FE911E8&0&00F0
Manufacturer: Broadcom
Name: Broadcom 440x 10/100 Integrated Controller
PNP Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01AF1028&REV_02\4&2FE911E8&0&00F0
Service: bcm4sbxp

==== System Restore Points ===================

RP551: 11/29/2008 10:07:04 AM - System Checkpoint
RP552: 11/30/2008 11:42:14 AM - System Checkpoint
RP553: 12/1/2008 12:29:59 PM - System Checkpoint
RP554: 12/2/2008 12:33:50 PM - System Checkpoint
RP555: 12/3/2008 2:07:41 PM - System Checkpoint
RP556: 12/4/2008 2:17:54 PM - System Checkpoint
RP557: 12/5/2008 3:16:19 PM - System Checkpoint
RP558: 12/6/2008 4:31:51 PM - System Checkpoint
RP559: 12/7/2008 4:34:35 PM - System Checkpoint
RP560: 12/8/2008 5:18:05 PM - System Checkpoint
RP561: 12/9/2008 7:14:32 PM - System Checkpoint
RP562: 12/10/2008 7:48:50 PM - System Checkpoint
RP563: 12/11/2008 9:15:10 PM - System Checkpoint
RP564: 12/12/2008 9:58:14 PM - System Checkpoint
RP565: 12/13/2008 9:52:49 AM - Avg8 Update
RP566: 12/14/2008 10:22:14 AM - System Checkpoint
RP567: 12/15/2008 11:14:21 AM - System Checkpoint
RP568: 12/16/2008 11:22:15 AM - System Checkpoint
RP569: 12/17/2008 12:26:30 PM - System Checkpoint
RP570: 12/18/2008 1:22:14 PM - System Checkpoint
RP571: 12/19/2008 2:22:15 PM - System Checkpoint
RP572: 12/20/2008 3:22:15 PM - System Checkpoint
RP573: 12/21/2008 4:22:14 PM - System Checkpoint
RP574: 12/22/2008 5:20:56 PM - System Checkpoint
RP575: 12/23/2008 7:07:43 PM - System Checkpoint
RP576: 12/24/2008 7:09:45 PM - System Checkpoint
RP577: 12/25/2008 8:36:06 PM - System Checkpoint
RP578: 12/26/2008 9:03:14 PM - System Checkpoint
RP579: 12/27/2008 11:33:03 PM - System Checkpoint
RP580: 12/28/2008 11:35:19 PM - System Checkpoint
RP581: 12/30/2008 11:12:01 AM - System Checkpoint
RP582: 12/31/2008 12:06:43 PM - System Checkpoint
RP583: 1/2/2009 12:32:12 PM - System Checkpoint
RP584: 1/3/2009 2:13:13 PM - System Checkpoint

==== Installed Programs ======================

1Click DVD Copy 5.3.1.9
3D Home Architect Home Design Deluxe 6
ABBYY FineReader 6.0 Sprint Plus
Ad-Aware SE Personal
Adobe Flash Player 10 ActiveX
Adobe Flash Player 9 ActiveX
Adobe Help Center 2.0
Adobe Photoshop Elements 4.0
Adobe Reader 8
AiO_Scan
AIOMinimal
America Online (Choose which version to remove)
AOLIcon
Apple Mobile Device Support
Apple Software Update
Avery LabelPro 3.0
AVG Free 8.0
Bonjour
Broadcom Management Programs
Conexant HDA D110 MDC V.92 Modem
CopyToDVD
Dell Digital Jukebox Driver
Dell Support 3.1
Dell System Restore
Dell Wireless WLAN Card
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
DVD43 v3.9.0
ELIcon
ERUNT 1.1j
FaxTools
Free Sticky Notes
Games, Music, & Photos Launcher
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB908673)
Hotfix for Windows XP (KB912024)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hoyle Classic Games
HP PSC & OfficeJet 3.5
Intel(R) Graphics Media Accelerator Driver
Internal Network Card Power Management
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
K-Lite Codec Pack 3.5.7 Full
Lexmark 6200 Series
Lexmark Fax Solutions
MediaFACE 4.0
MediaFACE 4.0 General Image Library
MediaFACE 4.0 Lifestyle Image Library
MediaFACE 4.0 Music Image Library
MediaFACE 4.0 Special Occasion Image Library
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Publisher 2002
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Modem Helper
Move Networks Media Player for Internet Explorer
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Netflix Movie Viewer
NetWaiting
Otto
Overland
Photo Viewer
Photo Viewer 2.4
PowerDVD 5.7
QFolder
QuickSet
QuickTime
Rio Internet Update
Rio Music Manager
Scan
SCRABBLE
Scrabble v2.0
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Sierra Utilities
Skype 2.0
Sonic DLA
Sonic Encoders
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB951072-v2)
Update Rollup 2 for Windows XP Media Center Edition 2005
WebCyberCoach 3.2 Dell
WebFldrs XP
Windows Driver Package - (mr7910) Image (08/08/2006 1.4.0.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890927
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892627
Windows XP Hotfix - KB893056
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
WinZip

==== Event Viewer Messages From Past Week ========

2/23/2009 8:52:00 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for

a transaction response from the stisvc service.
2/20/2009 8:43:40 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for

the AVG8 E-mail Scanner service to connect.
2/19/2009 7:21:23 PM, error: Service Control Manager [7001] - The AVG8 E-mail Scanner service depends

on the AVG8 WatchDog service which failed to start because of the following error: The service did not

respond to the start or control request in a timely fashion.
2/19/2009 7:21:23 PM, error: Service Control Manager [7000] - The AVG8 WatchDog service failed to

start due to the following error: The service did not respond to the start or control request in a

timely fashion.
2/19/2009 7:21:23 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for

the AVG8 WatchDog service to connect.
2/19/2009 2:42:26 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the

timeout period.

==== End Of File ===========================