Page 1 of 2 12 LastLast
Results 1 to 10 of 19

Thread: Laptop suddenly very slow

  1. #1
    Member
    Join Date
    Mar 2006
    Location
    USA
    Posts
    50

    Default Laptop suddenly very slow

    Hello Folks,

    Of a sudden, my laptop began running very slow. It now takes about five minutes to boot up (way longer than normal). Anytime I click to open or select anything I have to wait quite a while before I can click again, otherwise I cause it to freeze up or stop responding. I also notice it says (at the bottom) "Done, but with errors on page." That's new.

    I'm embarrassed to admit this but, I clicked on a link in a search results window (looking for google earth). I'm afraid I may have gone to a site masquerading as google earth. It wasn't until I was reading (how to download GE) that I realized how poor the English seemed and became suspect that I was not where I thought I was. I did not download anything but I think I was too late in leaving to save myself (well the laptop, I mean). It was within hours of this that the problems began. I am a conservative user (also interpretable as naive), and am generally wary of going anywhere unsafe. Would you please assist me in getting my laptop cleaned up?

    Respectfully,
    Robin

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:18:18 PM, on 2/23/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\WINDOWS\system32\RioMSC.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\stsystra.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\dvd43\dvd43_tray.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Lexmark 6200 Series\ezprint.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\WINDOWS\system32\lxbucoms.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/p/1.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [LXBUCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBUtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 6200 Series\ezprint.exe"
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
    O4 - HKLM\..\Run: [lxbumon.exe] "C:\Program Files\Lexmark 6200 Series\lxbumon.exe"
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [AVBM] c:\program files\avb mobile drive tools2.54\avbmd.exe sys_auto_run C:\Program Files\AVB Mobile Drive Tools2.54
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://www.atlasquest.com
    O15 - Trusted Zone: http://www.geocities.com
    O15 - Trusted Zone: www.letterboxing.org
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: lxbu_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbucoms.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - C:\WINDOWS\system32\RioMSC.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 9089 bytes

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Can't see anything bad there but let's take a deeper look into system.


    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Member
    Join Date
    Mar 2006
    Location
    USA
    Posts
    50

    Default

    Hi Blade81,

    Thanks for coming to my rescue!

    I downloaded DDS and tried to run it, but it said (as did you) to disable any script blockers. I don't know what a script blocker is or where to disable it. I turned off my "pop up blocker" but that didn't let me run DDS either (I've since turned the pop up blocker back on).

    Please advise what to do next.

    Robin

  4. #4
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi Robin

    Please disable/close AVG and then try running DDS again.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Member
    Join Date
    Mar 2006
    Location
    USA
    Posts
    50

    Default

    Blade81,

    I turned off the AVG resident shield and went to the windows security center and made sure everything was off there as well. I regret to say that I still cannot get that program to run.

    When I double click (the desktop icon) and select run, a black window opens asking me to disable script etc. It also says that its a diagnostic tool and to paste results in the forum. There is nothing to select to make it run beyond just getting that window to open. I'm assuming if I have the right things disabled it will run automatically, right?

    Sorry you got such a dodo to work with! Please don't get discourage, I can do this!

    Robin

  6. #6
    Member
    Join Date
    Mar 2006
    Location
    USA
    Posts
    50

    Default

    Here they are...I forgot to wait three minutes to let the test run before closing the window.


    DDS (Ver_09-02-01.01) - NTFSx86
    Run by Me at 21:36:33.64 on Thu 02/26/2009
    Internet Explorer: 7.0.5730.13
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.490 [GMT -5:00]

    AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\dvd43\dvd43_tray.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Lexmark 6200 Series\ezprint.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\system32\RioMSC.exe
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\WINDOWS\system32\lxbucoms.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Documents and Settings\Me.ROBIN\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://cm.my.yahoo.com/p/1.html
    uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
    uInternet Settings,ProxyOverride = *.local
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
    BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
    uRun: [MsnMsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
    mRun: [igfxtray] c:\windows\system32\igfxtray.exe
    mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
    mRun: [igfxpers] c:\windows\system32\igfxpers.exe
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [SigmatelSysTrayApp] stsystra.exe
    mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
    mRun: [LXBUCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXBUtime.dll,_RunDLLEntry@16
    mRun: [dvd43] c:\program files\dvd43\dvd43_tray.exe
    mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
    mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
    mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
    mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
    mRun: [FaxCenterServer] "c:\program files\lexmark fax solutions\fm3032.exe" /s
    mRun: [EzPrint] "c:\program files\lexmark 6200 series\ezprint.exe"
    mRun: [ehTray] c:\windows\ehome\ehtray.exe
    mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
    mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 4.0\apdproxy.exe"
    mRun: [lxbumon.exe] "c:\program files\lexmark 6200 series\lxbumon.exe"
    mRun: [Lexmark X74-X75] "c:\program files\lexmark x74-x75\lxbbbmgr.exe"
    mRun: [AVBM] c:\program files\avb mobile drive tools2.54\avbmd.exe sys_auto_run c:\program files\AVB Mobile Drive Tools2.54
    StartupFolder: c:\docume~1\me036a~1.rob\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    Trusted Zone: atlasquest.com\www
    Trusted Zone: geocities.com\www
    Trusted Zone: letterboxing.org\www
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
    DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
    Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
    Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
    Notify: avgrsstarter - avgrsstx.dll
    Notify: igfxcui - igfxdev.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

    ============= SERVICES / DRIVERS ===============

    R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-24 325128]
    R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-5-24 27656]
    R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-24 107272]
    R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-7-4 903960]
    R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-5-24 298264]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
    S3 USTOR;AVB Mobile Drive Controller;c:\windows\system32\drivers\UStork.sys [2006-5-3 20258]

    =============== Created Last 30 ================

    2009-02-24 14:27 54,156 a---h--- c:\windows\QTFont.qfn
    2009-02-24 14:27 1,409 a------- c:\windows\QTFont.for
    2009-02-23 11:24 <DIR> --d----- c:\program files\Trend Micro
    2009-02-05 09:06 <DIR> --d-h--- C:\$AVG8.VAULT$

    ==================== Find3M ====================

    2009-02-04 08:17 10,520 a------- c:\windows\system32\avgrsstx.dll
    2009-02-04 08:17 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
    2009-02-04 08:17 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
    2009-01-13 22:53 108,144 a------- c:\windows\system32\CmdLineExt.dll
    2008-05-05 22:27 59,782,440 a------- c:\program files\iTunesSetup.exe
    2008-05-05 15:33 20,334,880 a------- c:\program files\Rio_Software_Ver290.exe
    2007-11-23 17:04 87,608 a------- c:\docume~1\me036a~1.rob\applic~1\inst.exe
    2007-11-23 17:04 47,360 a------- c:\docume~1\me036a~1.rob\applic~1\pcouffin.sys
    2006-12-12 12:14 81,920 a------- c:\docume~1\me036a~1.rob\applic~1\ezpinst.exe
    2006-05-21 09:21 251 a------- c:\program files\wt3d.ini
    2004-09-16 07:27 6,294 a------- c:\program files\Rio_Software_Ver290.txt
    2004-08-26 18:42 761,856 a------- c:\program files\SetupWrapper.exe
    2006-12-04 01:44 88 ---shr-- c:\windows\system32\43B6948654.sys
    2006-05-25 12:57 56 ---shr-- c:\windows\system32\548694B643.sys
    2006-12-04 01:44 6,424 a--sh--- c:\windows\system32\KGyGaAvL.sys

    ============= FINISH: 21:37:35.48 ===============



    NLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-02-01.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 5/3/2006 9:54:53 AM
    System Uptime: 2/26/2009 12:20:40 PM (9 hours ago)

    Motherboard: Dell Inc. | | 0KD882
    Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz
    Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 50 GiB total, 12.691 GiB free.
    D: is CDROM (CDFS)

    ==== Disabled Device Manager Items =============

    Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    Description: Broadcom 440x 10/100 Integrated Controller
    Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01AF1028&REV_02\4&2FE911E8&0&00F0
    Manufacturer: Broadcom
    Name: Broadcom 440x 10/100 Integrated Controller
    PNP Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01AF1028&REV_02\4&2FE911E8&0&00F0
    Service: bcm4sbxp

    ==== System Restore Points ===================

    RP551: 11/29/2008 10:07:04 AM - System Checkpoint
    RP552: 11/30/2008 11:42:14 AM - System Checkpoint
    RP553: 12/1/2008 12:29:59 PM - System Checkpoint
    RP554: 12/2/2008 12:33:50 PM - System Checkpoint
    RP555: 12/3/2008 2:07:41 PM - System Checkpoint
    RP556: 12/4/2008 2:17:54 PM - System Checkpoint
    RP557: 12/5/2008 3:16:19 PM - System Checkpoint
    RP558: 12/6/2008 4:31:51 PM - System Checkpoint
    RP559: 12/7/2008 4:34:35 PM - System Checkpoint
    RP560: 12/8/2008 5:18:05 PM - System Checkpoint
    RP561: 12/9/2008 7:14:32 PM - System Checkpoint
    RP562: 12/10/2008 7:48:50 PM - System Checkpoint
    RP563: 12/11/2008 9:15:10 PM - System Checkpoint
    RP564: 12/12/2008 9:58:14 PM - System Checkpoint
    RP565: 12/13/2008 9:52:49 AM - Avg8 Update
    RP566: 12/14/2008 10:22:14 AM - System Checkpoint
    RP567: 12/15/2008 11:14:21 AM - System Checkpoint
    RP568: 12/16/2008 11:22:15 AM - System Checkpoint
    RP569: 12/17/2008 12:26:30 PM - System Checkpoint
    RP570: 12/18/2008 1:22:14 PM - System Checkpoint
    RP571: 12/19/2008 2:22:15 PM - System Checkpoint
    RP572: 12/20/2008 3:22:15 PM - System Checkpoint
    RP573: 12/21/2008 4:22:14 PM - System Checkpoint
    RP574: 12/22/2008 5:20:56 PM - System Checkpoint
    RP575: 12/23/2008 7:07:43 PM - System Checkpoint
    RP576: 12/24/2008 7:09:45 PM - System Checkpoint
    RP577: 12/25/2008 8:36:06 PM - System Checkpoint
    RP578: 12/26/2008 9:03:14 PM - System Checkpoint
    RP579: 12/27/2008 11:33:03 PM - System Checkpoint
    RP580: 12/28/2008 11:35:19 PM - System Checkpoint
    RP581: 12/30/2008 11:12:01 AM - System Checkpoint
    RP582: 12/31/2008 12:06:43 PM - System Checkpoint
    RP583: 1/2/2009 12:32:12 PM - System Checkpoint
    RP584: 1/3/2009 2:13:13 PM - System Checkpoint

    ==== Installed Programs ======================

    1Click DVD Copy 5.3.1.9
    3D Home Architect Home Design Deluxe 6
    ABBYY FineReader 6.0 Sprint Plus
    Ad-Aware SE Personal
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 9 ActiveX
    Adobe Help Center 2.0
    Adobe Photoshop Elements 4.0
    Adobe Reader 8
    AiO_Scan
    AIOMinimal
    America Online (Choose which version to remove)
    AOLIcon
    Apple Mobile Device Support
    Apple Software Update
    Avery LabelPro 3.0
    AVG Free 8.0
    Bonjour
    Broadcom Management Programs
    Conexant HDA D110 MDC V.92 Modem
    CopyToDVD
    Dell Digital Jukebox Driver
    Dell Support 3.1
    Dell System Restore
    Dell Wireless WLAN Card
    Digital Content Portal
    Digital Line Detect
    Documentation & Support Launcher
    DVD43 v3.9.0
    ELIcon
    ERUNT 1.1j
    FaxTools
    Free Sticky Notes
    Games, Music, & Photos Launcher
    High Definition Audio Driver Package - KB835221
    HijackThis 2.0.2
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 10 (KB903157)
    Hotfix for Windows XP (KB888795)
    Hotfix for Windows XP (KB891593)
    Hotfix for Windows XP (KB895961)
    Hotfix for Windows XP (KB896256)
    Hotfix for Windows XP (KB899337)
    Hotfix for Windows XP (KB899510)
    Hotfix for Windows XP (KB902841)
    Hotfix for Windows XP (KB906569)
    Hotfix for Windows XP (KB908673)
    Hotfix for Windows XP (KB912024)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    Hotfix for Windows XP (KB952287)
    Hoyle Classic Games
    HP PSC & OfficeJet 3.5
    Intel(R) Graphics Media Accelerator Driver
    Internal Network Card Power Management
    iTunes
    Java 2 Runtime Environment, SE v1.4.2_03
    K-Lite Codec Pack 3.5.7 Full
    Lexmark 6200 Series
    Lexmark Fax Solutions
    MediaFACE 4.0
    MediaFACE 4.0 General Image Library
    MediaFACE 4.0 Lifestyle Image Library
    MediaFACE 4.0 Music Image Library
    MediaFACE 4.0 Special Occasion Image Library
    Microsoft .NET Framework 1.0 Hotfix (KB887998)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB886903)
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Standard Edition 2003
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft Publisher 2002
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Modem Helper
    Move Networks Media Player for Internet Explorer
    MSN
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    Netflix Movie Viewer
    NetWaiting
    Otto
    Overland
    Photo Viewer
    Photo Viewer 2.4
    PowerDVD 5.7
    QFolder
    QuickSet
    QuickTime
    Rio Internet Update
    Rio Music Manager
    Scan
    SCRABBLE
    Scrabble v2.0
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901190)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB929969)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931768)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933566)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB937143)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB939653)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957095)
    Sierra Utilities
    Skype 2.0
    Sonic DLA
    Sonic Encoders
    Sonic MyDVD LE
    Sonic RecordNow Audio
    Sonic RecordNow Copy
    Sonic RecordNow Data
    Sonic Update Manager
    Spybot - Search & Destroy
    Synaptics Pointing Device Driver
    Update for Windows Media Player 10 (KB910393)
    Update for Windows Media Player 10 (KB913800)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB932823-v3)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB951072-v2)
    Update Rollup 2 for Windows XP Media Center Edition 2005
    WebCyberCoach 3.2 Dell
    WebFldrs XP
    Windows Driver Package - (mr7910) Image (08/08/2006 1.4.0.0)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Media Format 11 runtime
    Windows Media Player 10
    Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
    Windows Media Player 11
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885855
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB889673
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB890927
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB892627
    Windows XP Hotfix - KB893056
    Windows XP Media Center Edition 2005 KB908246
    Windows XP Media Center Edition 2005 KB925766
    WinZip

    ==== Event Viewer Messages From Past Week ========

    2/23/2009 8:52:00 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for

    a transaction response from the stisvc service.
    2/20/2009 8:43:40 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for

    the AVG8 E-mail Scanner service to connect.
    2/19/2009 7:21:23 PM, error: Service Control Manager [7001] - The AVG8 E-mail Scanner service depends

    on the AVG8 WatchDog service which failed to start because of the following error: The service did not

    respond to the start or control request in a timely fashion.
    2/19/2009 7:21:23 PM, error: Service Control Manager [7000] - The AVG8 WatchDog service failed to

    start due to the following error: The service did not respond to the start or control request in a

    timely fashion.
    2/19/2009 7:21:23 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for

    the AVG8 WatchDog service to connect.
    2/19/2009 2:42:26 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the

    timeout period.

    ==== End Of File ===========================

  7. #7
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi again,

    Ad-Aware SE is not supported anymore so I recommend you uninstall it. You may get the latest Ad-Aware AE later if you want

    Uninstall old Adobe Reader versions and get the latest one here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader!


    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

    Updating Java:
    • Download the latest version of Java Runtime Environment (JRE) 6 Update 12.
    • Click the
      Download
      button to the right.
    • Select Windows on platform combobox and check the box that says:
      Accept License Agreement. Click continue.
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each Java versions.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6u12-windows-i586-p.exe to install the newest version. Uncheck MSN toolbar if it's offered there.



    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.


    Kaspersky Online Scanner

    Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.


    • Read the requirements and privacy statement then click on the Accept button.


    • The program will launch and start to download the latest definition files.


    • You will be prompted to install an application from Kaspersky. Click Run


    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives


    • Click on My Computer under Scan.


    • Once the scan is complete, it will display the results. Click on View Scan Report.


    • Click on Save Report As....


    • Change the Files of type to Text file (.txt) before clicking on the Save button.


    • Save this report to a convenient place.


    • Copy and paste that information & a fresh hjt log into your topic. How's the system running?


    • The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.

    If you need a tutorial, see here
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  8. #8
    Member
    Join Date
    Mar 2006
    Location
    USA
    Posts
    50

    Default

    Hi Blade81,

    I just want you to know that I'm still working on this. It is painly slow going. I'm getting a few "not responding" messages while I'm doing it and have to close and start again.

    I will finish up the scan tomorrow night (sorry I have to go away for the day) and post back with the results.

    After the download of definitions I did not get an install application opening. You will be prompted to install an application from Kaspersky. Click Run]

    [Under update it says [program is starting, please wait]... I have for a short while and I'm suspecting it is hung up. I will recheck in the morning if it did anything.

    Robin

    PS. FYI, timewise, I am on the east coast of the USA, so I may be sleeping while you are working and vice versa. Just want you to know I appreciate the time you take to help out people like me!

  9. #9
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Ok. Shall wait for your reply
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  10. #10
    Member
    Join Date
    Mar 2006
    Location
    USA
    Posts
    50

    Default

    Blade81,
    Here are the scan results followed by a HJT log report. I'm a little worried that the scan doesn't show anything. The laptop is still running the same way.
    Robin

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7 REPORT
    Saturday, February 28, 2009
    Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Saturday, February 28, 2009 05:54:58
    Records in database: 1854402
    --------------------------------------------------------------------------------

    Scan settings:
    Scan using the following database: extended
    Scan archives: yes
    Scan mail databases: no

    Scan area - My Computer:
    C:\
    D:\

    Scan statistics:
    Files scanned: 68535
    Threat name: 0
    Infected objects: 0
    Suspicious objects: 0
    Duration of the scan: 02:26:01

    No malware has been detected. The scan area is clean.
    The selected area was scanned.
    _________________________________________________

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:22:21 AM, on 2/28/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\Program Files\dvd43\dvd43_tray.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\WINDOWS\system32\RioMSC.exe
    C:\Program Files\Lexmark 6200 Series\ezprint.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\WINDOWS\system32\lxbucoms.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Java\jre6\bin\java.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/p/1.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [LXBUCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBUtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 6200 Series\ezprint.exe"
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
    O4 - HKLM\..\Run: [lxbumon.exe] "C:\Program Files\Lexmark 6200 Series\lxbumon.exe"
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [AVBM] c:\program files\avb mobile drive tools2.54\avbmd.exe sys_auto_run C:\Program Files\AVB Mobile Drive Tools2.54
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://www.atlasquest.com
    O15 - Trusted Zone: http://www.geocities.com
    O15 - Trusted Zone: www.letterboxing.org
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: lxbu_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbucoms.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - C:\WINDOWS\system32\RioMSC.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 8722 bytes

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •