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Thread: Infection - Can't even log into Windows XP - Help!

  1. #1
    Junior Member
    Join Date
    Mar 2009
    Posts
    3

    Default Infection - Can't even log into Windows XP - Help!

    My Norton Antivirus detected two infections:
    1) Trojan.Initbar and 2) Trojan.Malscript!html.

    I believe Norton successfully removed # 2 but not #1.

    I then rebooted in SAFE MODE but I can't even log in to any of the 5 user accounts on the system, not even ADMINSTRATOR. I can get to the login screen but when I try to login to any account, the login process starts and 1 to 2 seconds later I get a message "saving settings" and am automatically logged off.

    Is there any sort of utility I could load on a USB stick and load onto the infected computer to detect and delete the infections?

    I'm trying to avoid a full reformat/reinstall of Windows XP.

    Thanks for any help.

  2. #2
    Junior Member
    Join Date
    Mar 2009
    Posts
    3

    Default Additional details

    I forgot to also mention that Spybot detected and appeared to remove VirusRemover 2009, but now something is blocking my XP logins.

    Again, looking for something that can be loaded to a USB drive that can scan XP without actually logging in.

    Does such a thing even exist?

    Again, I'd like to avoid a full drive reformat and reloading Windows XP (running SP2).

    Thanks for any assistance,
    _Scott

  3. #3
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Manchester UK
    Posts
    3,425

    Default

    Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

    If you think you have similar problems, please post a log in the HJT forum and wait for help.

    Hello and welcome to the forums

    My name is Katana and I will be helping you to remove any infection(s) that you may have.

    Please observe these rules while we work:
    1. Please Read All Instructions Carefully
    2. If you don't understand something, stop and ask! Don't keep going on.
    3. Please do not run any other tools or scans whilst I am helping you
    4. Please continue to respond until I give you the "All Clear"
      (Just because you can't see a problem doesn't mean it isn't there)

    If you can do those few things, everything should go smoothly

    Please Note, your security programs may give warnings for some of the tools I will ask you to use.
    Be assured, any links I give are safe

    ----------------------------------------------------------------------------------------

    Hi sjb80,
    Can you log in in normal mode ?

    Download and Run RSIT
    • Please download Random's System Information Tool by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open:
      • log.txt will be opened maximized.
      • info.txt will be opened minimized.
    • Please post the contents of both log.txt and info.txt.
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

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