Hello,
I ran Spybot the other day and when I closed it, it went through a LONG process of unloading from the registry in which it found 3 problems. Something like "AskSbar" or something similar and a couple problems in the Mozilla directory. (I had the AskSbar directory in my program files, and it had one file which I cant remember what it was, not an executable. I deleted the directory and also uninstalled Mozilla.)
I ran Spybot again and got a clean scan. I downloaded a movie which required me to install a license. I was thinking I shouldn't but I did anyway, hoping it was a sincere bit torrent. I have since uninstalled the Movieplay license and erase ALL permissions in my zonealarm firewall.
Now when I start spybot I get the hourglass, but no loading of spybot. It is in the taskbar by the clock, I right click and select Run Spybot and the same thing happens (BASICALLY NOTHING).
I try to go to www.safer-networking.com and NONE of my browsers will go there. I try to ping www.safer-networking.com and get "Ping request could not find host... please check the name and try again"
I went to another computer on my network/satellite internet connection, everything worked GREAT!!!!! I got safer-networking IP address and entered that in MY browser and was able to get to the http://89.238.64.39/en/support/index.html website. I pinged the IP address and was SUCCESSFUL. Tried to ping the host name www.safer-networking.org and got the same error.
I CANT GET TO THE WEBSITE IN ORDER TO RE-INSTALL. The install wants to be online in order to download the files needed.
CAN SOMEONE PLEASE HELP????