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Thread: Spybot does not run...

  1. #1
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    Exclamation Spybot does not run...

    I installed Spybot Search and Destroy. The resident works as I can see it in my taskbar. My updates work perfectly. But for some reason, I cannot run Spybot. Every time I try, my cursor turns into an hourglass for a few seconds, then becomes normal again. Nothing happens. I need help on how to get it to work.

  2. #2
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    I am having the same problem! Any help would be greatly appreciated!

  3. #3
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    Hello,

    Did you install Spybot-S&D because your computer already showed signs of being infected?
    http://forums.spybot.info/showpost.p...82&postcount=3

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  4. #4
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    I've just installed Spybot S&D on a new laptop running Vista. I have the same problem - the main program won't start. I've tried the above solutions with no luck. Incidentally, I can open the updater from the start menu & that works OK. I have AVG free 8.5 installed which has never caused problems with Spybot in the past. Any ideas?

  5. #5
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    I already had the product on mine. Have tried uninstalling and reinstalling with no luck in getting it to run

  6. #6
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    Hello,

    More details please.

    Which version of Spybot-S&D does everyone have.

    @Alfie
    On Vista did you choose to run Spybot-S&D as administrator. http://www.safer-networking.org/en/faq/42.html

    @JRW28
    What is your operating system and are you having problems with any other security program. Does the computer show any signs of infection?

    Did the issue start around a particular event. Also, have you tried running the program in safe mode?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  7. #7
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    I installed 1.62 on Vista Home Premium. Tried running as administrator - still nothing happens. When I click the icon the HDD light comes on but nothing appears on the screen apart from the 'busy' circle which disappears after a few seconds. Something must be blocking the program I presume.

  8. #8
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    I am having the same problem. I downloaded the program after my computer started acting funny.

  9. #9
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    Hello,
    Quote Originally Posted by wevudo View Post
    I downloaded the program after my computer started acting funny.
    Please follow the instructions in this link to produce a HJT log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Then start your own thread in the Malware Removal Forum where an analyst will advise you as soon as available.

    Regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  10. #10
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    I was having the same problem - no anti-spyware or anti-virus programs would work. I was finally able to fix it with ComboFix.exe. Although, I had to rename it to Combo-Fix.exe to get it to run.

    It identified 3 files as rootkit and removed them. (random names in system32 folder)

    Hope this helps.

    Also, my problems originated from a bad keygen.

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