When I attempt to use the "Search for Updates" feature it gives me this message: Error retrievind update info file!
Socket Error # 11004
Help me please.
When I attempt to use the "Search for Updates" feature it gives me this message: Error retrievind update info file!
Socket Error # 11004
Help me please.
Hi there.
Do you have a firewall installed and if so have you authorized SpybotSD.exe to access the internet?
If you sitting behind a proxy server:
Go into Spybot > Mode > Advanced mode > Settings > Settings. About 2/3 of the way down the option tree there is a category "Web update". Check the last item in the list "Use proxy to connect to update server". A pop-up will come up were you can enter the information required.
If you have a firewall:
Reauthorize SpybotSD.exe to access the internet within your firewall. If you have a firewall and are not sure if that is the cause of the problem, you could (for a short period) disable the firewall and see if the updates work properly.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
Hello SpyBot Team,
I have just installed your software 1.4 on my home computer. When I attempt to scan for problems I get an error message. It instructs me to get Detetion updates before I can scan. I thought the download would be ready to install and run.
The problem is that my internet connection has been taken over by the the badurl.grandstreetinteractive.com problem, so I can not get any updates. Is there any way to just use the version 1.4 that I downloaded. I have read that your software is able to get rid of this adware demon.
Thanks for any help,
Cowboy
cowboy:
Whatever method that you use to download the spybotsd14.exe file to install Spybot-S&D 1.4, use to download the following manual update file (spybotsd_includes.exe).
As an alternative to using Spybot’s integrated update facility you can download and execute the manual updates from here:
- Downloads – The home of Spybot-S&D!
http://www.safer-networking.org/en/download/index.html
The item (currently) is:
- Detection updates 2005-11-18 - product description
md5: 975F816A5CD25127AE100818ABD554C6
This updates the detection rules. Only needed if you do not want to use the update function integrated into Spybot-S&D.
- The direct download link (usually remains the same for all updates) is:
Getting an answer is one thing, learning is another.
Microsoft Windows XP Home Edition running on a 2.40GHz Intel® Pentium® 4 Processor with 512 MB of RAM and a 533 MHz System Bus.
Thanks for the help.
I will get that update file. I have to burn CDs on another computer to load onto my home computer since it is completely blocked from the internet.
Thanks,
Cowboy
cowboy:
The spybotsd_includes.exe file is currently 1.09 MB, so a floppy is an alternative if both PCs have a floppy drive.
Getting an answer is one thing, learning is another.
Microsoft Windows XP Home Edition running on a 2.40GHz Intel® Pentium® 4 Processor with 512 MB of RAM and a 533 MHz System Bus.
Whenever I try to get updates I get can't. I get a message that says "bad checksum!" or something of that nature.
What's the problem?
bluto8:
"Bad Checksum" problems are usually caused by overloaded download servers. For a workaround please see:
http://forums.spybot.info/showpost.p...45&postcount=2
Getting an answer is one thing, learning is another.
Microsoft Windows XP Home Edition running on a 2.40GHz Intel® Pentium® 4 Processor with 512 MB of RAM and a 533 MHz System Bus.
Hello Spybot Team,
I have downloaded and run your software because it was reported to fix the badurl problem. When I bring up my web browser it is blank and in the progress bar it flashes with "badurl.grandstreetinteractive.com. I have run the software (v1.4) and I still have the same problem.
If anyone can help I would be greatful.
Cowboy
cowboy:
I suggest that you consider posting in the Malware Removal forum and see if they can help you get rid of the problem.
Follow the instructions here:
- Before you post a log
http://forums.spybot.info/showthread.php?t=288
Then post in the following forum:
- Malware Removal
http://forums.spybot.info/forumdisplay.php?f=22
Getting an answer is one thing, learning is another.
Microsoft Windows XP Home Edition running on a 2.40GHz Intel® Pentium® 4 Processor with 512 MB of RAM and a 533 MHz System Bus.