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Thread: system not responding after threats found

  1. #1
    Junior Member
    Join Date
    Sep 2009
    Posts
    1

    Default system not responding after threats found

    Hello, I'm new to the forum and have a problem. My system is acting goofy like it has before when infected with spyware. When i run a scan it finds fifty threats but when i go to delete them it won't respond. When I hold the pointer over the fix problem button or any other button in the spybot window nothing happens. I've tried uninstalling and reinstalling spybot but the same thing happens. Any suggestions?

    Thanks,

    Bill

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,955

    Default

    Hello willy65000

    Have you tried running a scan in safe mode?

    Please open Spybot Search & Destroy > Help > About and let us know the version and date of last definitions.
    Also, what is the operating system and do you have an up to date anti-virus program installed?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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