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Thread: Spybot closes after I click "Check For Problems"??

  1. #1
    Junior Member
    Join Date
    Oct 2009
    Posts
    1

    Unhappy Spybot closes after I click "Check For Problems"??

    Hi all, I just registered because I'm having a problem with S&D and I wanted to see if anyone could help me. When I opened Spybot, I got a popup saying I needed to get updates, so I did. But then, when I clicked "Check For Problems", it looked like it was about to start working, but then it just closed. Now, when I try to open the program, I get a popup that says "Windows cannot access the specified device, path, or file. YOu may not have the appropriate permission to access the item."

    I've never had this problem before until today. I tried uninstalling/reinstalling, but that did not seem to work. Please help!!

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,488

    Default

    You might want to ask for help in malware removal.

    The instruction are here:
    http://forums.spybot.info/showthread.php?t=288
    Please note,if you should run into problems running Hijackthis:
    Quote Originally Posted by tashi
    If the infection prevents HJT from running, please start a topic anyway and make note of the situation.
    Malware Removal:
    http://forums.spybot.info/forumdisplay.php?f=22

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