Services and Controller app has encountered a problem and needs to close

[Shaba]

Which version of XP is in CD?

[NightDrifter]

Windows XP SP3 Build 2600

[Shaba]

So it should be fine.

Then we use combofix:

• Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
  
  

  SRPeek::
  wscntfy.exe

• Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
  
  
  
• Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
• ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
• When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

[NightDrifter]

It never got past Stage 4.

Not to mention, it was saying that some Windows files were replaced by an unknown version.


...Any ideas?

[Shaba]

Did combofix say that?

[NightDrifter]

Windows File Protection, actually...

ComboFix just got stuck at Stage_4, and never got out of that one for five complete hours.

[Shaba]

If so, we continue with this:

Please go to Kaspersky website and perform an online antivirus scan.

1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
3. When the downloads have finished, click on Settings.
4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
   • Spyware, Adware, Dialers, and other potentially dangerous programs
     Archives
     
5. Click on My Computer under Scan.
6. Once the scan is complete, it will display the results. Click on View Scan Report.
7. You will see a list of infected items there. Click on Save Report As....
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
9. Please post this log in your next reply along with a fresh HijackThis log.

[NightDrifter]

Online scan did not finish, browser crashed each time it got to 10,000 objects scanned.

During that time, no infections to be found.


On the other hand, the problem "seems" to be randomly fixed.

[Shaba]

So are you happy with that and ready for final instructions?

[NightDrifter]

I'm happy with services.exe not crashing, because now i can just finish one of my thousand projects.

So, ready for final instructions!