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Thread: Big Black Box Saying I'm Infected

  1. #11
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    Join Date
    Jul 2007
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    39

    Default Virus Software

    I do not see the McAfee icon anymore in the start tray. Which is fine. What should I use for virus and malware software? Any recommendations?

    BTW the big black box is gone... THANK YOU.


    Should I do a reboot of the system?

  2. #12
    Member
    Join Date
    Jul 2007
    Posts
    39

    Default Thank You

    Seems to be working fine! Rebooted and McAfee came back. Still would like a better option - however, I am happy!

    Thanks so much again.

  3. #13
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi again,

    Are you familiar with c:\program files\kathyspy folder?


    Open notepad and copy/paste the text in the quotebox below into it:

    Code:
    Registry::
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
    "DisableMonitoring"=dword:00000000
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
    "DisableMonitoring"=dword:00000000

    Save this as
    CFScript

    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.



    Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
    Then post the resultant log.


    Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.

    Uninstall your current shockwave player and get the fresh one here if needed.

    Uninstall vulnerable Flash versions by following instructions here. Fresh version can be obtained here.


    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

    Updating Java:
    • Download the latest version of Java Runtime Environment (JRE) 6 Update 17.
    • Click the
      Download
      button to the right.
    • Select Windows on platform combobox and check the box that says:
      Accept License Agreement. Click continue.
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each Java versions.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.




    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.


    Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


    Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  4. #14
    Member
    Join Date
    Jul 2007
    Posts
    39

    Default

    ComboFix 09-12-10.01 - MARTIN TIERNAN 12/10/2009 19:57:48.2.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1348 [GMT -5:00]
    Running from: c:\documents and settings\MARTIN TIERNAN\Desktop\ComboFix.exe
    Command switches used :: c:\documents and settings\MARTIN TIERNAN\Desktop\CFScript.txt
    AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
    .

    ((((((((((((((((((((((((( Files Created from 2009-11-11 to 2009-12-11 )))))))))))))))))))))))))))))))
    .

    2009-12-05 13:44 . 2009-12-09 20:50 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 1
    2009-12-05 12:40 . 2009-12-05 12:40 -------- d-----w- c:\program files\kathyspy
    2009-12-05 12:31 . 2009-12-05 12:31 -------- d-----w- c:\documents and settings\MARTIN TIERNAN\Application Data\Malwarebytes
    2009-12-05 12:30 . 2009-12-05 13:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2009-12-05 12:27 . 2009-12-05 12:27 -------- d-----w- c:\documents and settings\MARTIN TIERNAN\Local Settings\Application Data\Threat Expert
    2009-12-05 12:12 . 2009-12-05 13:54 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-12-05 18:24 . 2008-04-27 15:07 -------- d-----w- c:\documents and settings\All Users\Application Data\HP
    2009-12-05 13:58 . 2008-03-09 23:51 -------- d-----w- c:\program files\McAfee
    2009-12-05 13:47 . 2007-01-03 01:48 -------- d-----w- c:\program files\Trend Micro
    2009-12-01 17:14 . 2007-05-15 14:06 2984 -c--a-w- c:\windows\system32\KGyGaAvL.sys
    2009-12-01 17:14 . 2007-01-31 09:10 -------- d-----w- c:\documents and settings\MARTIN TIERNAN\Application Data\Corel
    2009-12-01 17:14 . 2007-05-15 14:06 88 -csh--r- c:\windows\system32\20EDD23AFF.sys
    2009-10-29 07:45 . 2005-08-16 10:18 916480 ----a-w- c:\windows\system32\wininet.dll
    2009-10-21 05:38 . 2005-08-16 10:18 75776 ----a-w- c:\windows\system32\strmfilt.dll
    2009-10-21 05:38 . 2005-08-16 10:18 25088 ----a-w- c:\windows\system32\httpapi.dll
    2009-10-20 16:20 . 2004-08-04 05:00 265728 ------w- c:\windows\system32\drivers\http.sys
    2009-10-13 10:30 . 2005-08-16 10:18 270336 ----a-w- c:\windows\system32\oakley.dll
    2009-10-12 13:38 . 2005-08-16 10:18 149504 ----a-w- c:\windows\system32\rastls.dll
    2009-10-12 13:38 . 2005-08-16 10:18 79872 ----a-w- c:\windows\system32\raschap.dll
    2009-10-06 19:43 . 2007-10-06 15:20 7114 -c--a-w- c:\documents and settings\MARTIN TIERNAN\Application Data\wklnhst.dat
    2009-10-01 14:48 . 2009-10-01 14:48 34 ------w- c:\windows\system32\BD2070N.DAT
    2009-09-16 14:22 . 2008-03-09 23:53 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
    2009-09-16 14:22 . 2008-03-09 23:53 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
    2009-09-16 14:22 . 2008-03-09 23:52 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
    2009-09-16 14:22 . 2008-03-09 23:52 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
    2009-09-16 14:22 . 2008-03-09 23:53 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ModemOnHold"="c:\program files\NetWaiting\netWaiting.exe" [2003-09-10 20480]
    "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
    "igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
    "igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
    "igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-09 761947]
    "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2006-11-23 1392640]
    "SigmatelSysTrayApp"="stsystra.exe" [2006-03-25 282624]
    "ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
    "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
    "PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-05-02 184320]
    "AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 71216]
    "HostManager"="c:\program files\Common Files\AOL\1168874850\ee\AOLSoftware.exe" [2008-06-24 41824]
    "HPHUPD05"="c:\program files\Hewlett-Packard\\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe" [2005-07-08 49152]
    "HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2004-05-12 241664]
    "HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2006-02-19 49152]
    "HPHmon05"="c:\windows\system32\hphmon05.exe" [2005-07-08 491520]
    "HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe" [2005-07-08 176128]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-01-03 98304]
    "dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
    "mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]

    c:\documents and settings\MARTIN TIERNAN\Start Menu\Programs\Startup\
    DING!.lnk - c:\program files\Southwest Airlines\Ding\Ding.exe [2006-6-22 462848]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-1-2 24576]
    HP Digital Imaging Monitor.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Authentication Packages REG_MULTI_SZ msv1_0 nwprovau

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
    @="Service"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
    @="Service"

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
    "c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
    "c:\\Program Files\\America Online 9.0\\waol.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Common Files\\AOL\\1168874850\\ee\\aolsoftware.exe"=
    "c:\\WINDOWS\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\Program Files\\Rhapsody\\rhapsody.exe"=
    "c:\\WINDOWS\\system32\\spoolsv.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpofxm08.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposfx08.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposid01.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqscnvw.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqkygrp.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqCopy.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpfccopy.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpzwiz01.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqDIA.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpoews01.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqnrs08.exe"=
    "c:\\Program Files\\AOL 9.1\\waol.exe"=
    "c:\\Program Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe"=
    "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
    "c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Common Files\\AOL\\1168874850\\ee\\AOLDesktop.exe"=
    "c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
    "c:\\Program Files\\McAfee\\MSC\\mcsvrcnt.exe"=
    "c:\\Program Files\\McAfee\\VirusScan\\mcvsmap.exe"=
    "c:\\WINDOWS\\system32\\HPZinw12.exe"=
    "c:\\WINDOWS\\system32\\dllhost.exe"=
    "c:\\WINDOWS\\system32\\HPZipm12.exe"=
    "c:\\WINDOWS\\system32\\WgaTray.exe"=
    "c:\\Program Files\\Hewlett-Packard\\HP Software Update\\HPWUCli.exe"=

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009

    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.aol.com/
    uInternet Connection Wizard,ShellNext = iexplore
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    Trusted Zone: turbotax.com
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-12-10 20:03
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'explorer.exe'(2036)
    c:\windows\system32\WININET.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\webcheck.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    .
    Completion time: 2009-12-10 20:06:15
    ComboFix-quarantined-files.txt 2009-12-11 01:06
    ComboFix2.txt 2009-12-09 19:49

    Pre-Run: 45,302,525,952 bytes free
    Post-Run: 45,273,038,848 bytes free

    - - End Of File - - 059DDC230800B8336F41F6D6A410AFD8

  5. #15
    Member
    Join Date
    Jul 2007
    Posts
    39

    Default here' the kaspersky

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0: scan report
    Friday, December 11, 2009
    Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Last database update: Friday, December 11, 2009 01:51:15
    Records in database: 3355018
    --------------------------------------------------------------------------------

    Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

    Scan area - My Computer:
    C:\
    D:\

    Scan statistics:
    Objects scanned: 99737
    Threats found: 5
    Infected objects found: 25
    Suspicious objects found: 0
    Scan duration: 01:59:41


    File name / Threat / Threats count
    C:\Qoobox\Quarantine\C\WINDOWS\system32\critical_warning.html.vir Infected: Trojan.JS.Hoax.b 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\nivedusa.dll.vir Infected: Packed.Win32.TDSS.aa 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\sonewibu.dll.vir Infected: Packed.Win32.TDSS.aa 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\winlogon86.exe.vir Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\winupdate86.exe.vir Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP744\A0210915.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP744\A0211916.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP744\A0212915.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0212946.dll Infected: Packed.Win32.TDSS.aa 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0212947.dll Infected: Packed.Win32.TDSS.aa 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0213033.exe Infected: Trojan.Win32.FraudPack.acev 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0213037.exe Infected: Trojan.Win32.Vilsel.ofq 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0213041.dll Infected: Packed.Win32.TDSS.aa 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0213045.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0214044.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0214061.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0215061.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0216069.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0217070.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0218061.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0220068.dll Infected: Packed.Win32.TDSS.aa 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0220110.dll Infected: Packed.Win32.TDSS.aa 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0220112.dll Infected: Packed.Win32.TDSS.aa 1
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP745\A0220117.exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1
    C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\19UM0CYD\exe[1].exe Infected: Trojan-Downloader.Win32.Agent.cwyd 1

    Selected area has been scanned.

  6. #16
    Member
    Join Date
    Jul 2007
    Posts
    39

    Default

    attach file:

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-12-01.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 1/15/2007 9:27:53 AM
    System Uptime: 12/10/2009 8:59:29 PM (12 hours ago)

    Motherboard: Dell Inc. | | 0FF049
    Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz | Microprocessor | 1728/133mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 68 GiB total, 41.825 GiB free.
    D: is CDROM ()

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP700: 9/12/2009 5:59:20 PM - System Checkpoint
    RP701: 9/15/2009 8:11:16 AM - System Checkpoint
    RP702: 9/16/2009 5:51:33 PM - System Checkpoint
    RP703: 9/18/2009 9:19:29 AM - System Checkpoint
    RP704: 9/19/2009 3:01:47 PM - System Checkpoint
    RP705: 9/21/2009 4:00:13 PM - System Checkpoint
    RP706: 9/23/2009 2:49:36 PM - System Checkpoint
    RP707: 9/27/2009 9:12:53 AM - System Checkpoint
    RP708: 10/1/2009 10:07:46 AM - System Checkpoint
    RP709: 10/5/2009 2:08:47 PM - System Checkpoint
    RP710: 10/6/2009 3:53:47 PM - Restore Operation
    RP711: 10/8/2009 9:30:42 AM - System Checkpoint
    RP712: 10/9/2009 6:03:21 PM - System Checkpoint
    RP713: 10/12/2009 5:43:19 PM - System Checkpoint
    RP714: 10/13/2009 7:27:35 PM - System Checkpoint
    RP715: 10/14/2009 8:21:40 AM - Software Distribution Service 3.0
    RP716: 10/15/2009 4:37:19 PM - System Checkpoint
    RP717: 10/16/2009 5:41:09 PM - System Checkpoint
    RP718: 10/18/2009 3:19:54 PM - System Checkpoint
    RP719: 10/19/2009 4:42:51 PM - System Checkpoint
    RP720: 10/21/2009 9:08:55 AM - System Checkpoint
    RP721: 10/22/2009 1:48:47 PM - System Checkpoint
    RP722: 10/25/2009 2:11:45 PM - System Checkpoint
    RP723: 10/26/2009 9:40:42 PM - System Checkpoint
    RP724: 11/1/2009 9:04:21 AM - System Checkpoint
    RP725: 11/4/2009 8:31:53 AM - Software Distribution Service 3.0
    RP726: 11/5/2009 9:38:31 AM - System Checkpoint
    RP727: 11/6/2009 7:26:58 PM - System Checkpoint
    RP728: 11/10/2009 9:57:35 AM - System Checkpoint
    RP729: 11/11/2009 9:49:07 AM - Software Distribution Service 3.0
    RP730: 11/14/2009 10:09:03 AM - System Checkpoint
    RP731: 11/17/2009 10:41:26 AM - System Checkpoint
    RP732: 11/18/2009 11:21:13 AM - System Checkpoint
    RP733: 11/19/2009 12:19:57 PM - System Checkpoint
    RP734: 11/21/2009 9:52:36 AM - System Checkpoint
    RP735: 11/23/2009 10:00:24 AM - System Checkpoint
    RP736: 11/24/2009 10:39:31 AM - System Checkpoint
    RP737: 11/24/2009 9:21:47 PM - Software Distribution Service 3.0
    RP738: 11/26/2009 10:13:29 AM - System Checkpoint
    RP739: 11/27/2009 3:00:18 AM - Software Distribution Service 3.0
    RP740: 11/28/2009 8:33:40 AM - System Checkpoint
    RP741: 11/29/2009 10:53:24 AM - System Checkpoint
    RP742: 11/30/2009 11:26:33 AM - System Checkpoint
    RP743: 12/1/2009 6:15:29 PM - System Checkpoint
    RP744: 12/3/2009 11:27:58 AM - System Checkpoint
    RP745: 12/4/2009 12:10:52 PM - System Checkpoint
    RP746: 12/9/2009 3:22:36 PM - Removed Banctec Service Agreement
    RP747: 12/9/2009 3:24:41 PM - Removed NetZeroInstallers
    RP748: 12/9/2009 4:23:51 PM - Software Distribution Service 3.0
    RP749: 12/10/2009 6:49:24 PM - System Checkpoint
    RP750: 12/10/2009 8:11:03 PM - Removed Adobe Reader 8.1.2
    RP751: 12/10/2009 8:35:29 PM - Installed Adobe Reader 9.2.
    RP752: 12/10/2009 8:54:27 PM - Removed Java(TM) 6 Update 7
    RP753: 12/10/2009 8:55:19 PM - Removed J2SE Runtime Environment 5.0 Update 6
    RP754: 12/10/2009 8:56:21 PM - Removed Java(TM) 6 Update 11
    RP755: 12/10/2009 9:11:04 PM - Installed Java(TM) 6 Update 17

    ==== Installed Programs ======================


    6300
    6300_Help
    6300Trb
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.2
    Adobe Shockwave Player 11.5
    AiO_Scan_CDA
    AiOSoftwareNPI
    AOL Uninstaller (Choose which Products to Remove)
    AOLIcon
    Broadcom Management Programs
    Brother HL-2070N
    BufferChm
    Conexant HDA D110 MDC V.92 Modem
    Corel Snapfire Plus
    CP_CalendarTemplates1
    cp_OnlineProjectsConfig
    CP_Package_Basic1
    CP_Panorama1Config
    cp_PosterPrintConfig
    CueTour
    CustomerResearchQFolder
    Dell Support 3.2.1
    Dell System Restore
    Dell Wireless WLAN Card
    Destinations
    DeviceManagementQFolder
    Digital Content Portal
    Digital Line Detect
    DING!
    DocProc
    DocProcQFolder
    Documentation & Support Launcher
    DocumentViewer
    DocumentViewerQFolder
    eSupportQFolder
    Fax_CDA
    FullDPAppQFolder
    Games, Music, & Photos Launcher
    High Definition Audio Driver Package - KB835221
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 10 (KB903157)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    HP Customer Participation Program 7.0
    HP Document Viewer 7.0
    HP Driver Diagnostics
    HP Imaging Device Functions 7.0
    HP Photosmart Premier Software 6.5
    HP Photosmart, Officejet and Deskjet 7.0.A
    HP Software Update
    HP Solution Center 7.0
    HPPhotoSmartExpress
    HPProductAssistant
    InstantShareDevices
    InstantShareDevicesMFC
    Intel(R) Graphics Media Accelerator Driver
    Java(TM) 6 Update 17
    MarketResearch
    McAfee SecurityCenter
    MediaDirect
    Microsoft .NET Framework 1.0 Hotfix (KB953295)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Basic Edition 2003
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft VC9 runtime libraries
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Works
    Microsoft Works Suite Add-in for Microsoft Word
    Modem Helper
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NetWaiting
    NewCopy_CDA
    OCR Software by I.R.I.S 7.0
    OutlookAddinSetup
    overland
    PanoStandAlone
    PhotoGallery
    Photosmart 140,240,7200,7600,7700,7900 Series
    ProductContextNPI
    PS7900
    PSShortcutsP
    PSUsage
    QFolder
    QuickSet
    QuickTime
    RandMap
    Readme
    RealPlayer Basic
    Rhapsody
    Rhapsody Player Engine
    Scan
    ScannerCopy
    SearchAssist
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    SkinsHP1
    SlideShow
    SolutionCenter
    Sonic DLA
    Sonic Encoders
    Sonic MyDVD LE
    Sonic RecordNow Audio
    Sonic RecordNow Copy
    Sonic RecordNow Data
    Sonic Update Manager
    Sonic_PrimoSDK
    Status
    Synaptics Pointing Device Driver
    Toolbox
    TrayApp
    TurboTax 2008
    TurboTax 2008 wctiper
    TurboTax 2008 WinPerFedFormset
    TurboTax 2008 WinPerProgramHelp
    TurboTax 2008 WinPerReleaseEngine
    TurboTax 2008 WinPerTaxSupport
    TurboTax 2008 WinPerUserEducation
    TurboTax 2008 wrapper
    TurboTax Home & Business 2006
    TurboTax Home & Business 2007
    TurboTax ItsDeductible 2006
    Unload
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB971930)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Media Player 10 (KB910393)
    Update for Windows Media Player 10 (KB913800)
    Update for Windows Media Player 10 (KB926251)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update Rollup 2 for Windows XP Media Center Edition 2005
    URL Assistant
    Viewpoint Media Player
    WebFldrs XP
    WebReg
    WexTech AnswerWorks
    WIDCOMM Bluetooth Software
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Player 10
    Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
    Windows XP Media Center Edition 2005 KB908246
    Windows XP Media Center Edition 2005 KB908250
    Windows XP Media Center Edition 2005 KB912067
    Windows XP Media Center Edition 2005 KB973768
    Windows XP Service Pack 3
    Works Upgrade

    ==== Event Viewer Messages From Past Week ========

    12/4/2009 9:14:58 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
    12/4/2009 10:19:52 AM, error: PlugPlayManager [12] - The device 'Microsoft Kernel Acoustic Echo Canceller' (Root\LEGACY_AEC\0000) disappeared from the system without first being prepared for removal.
    12/10/2009 7:57:28 PM, error: Service Control Manager [7034] - The Dell Wireless WLAN Tray Service service terminated unexpectedly. It has done this 1 time(s).
    12/10/2009 7:53:33 AM, error: Dhcp [1002] - The IP address lease 192.168.1.12 for the Network Card with network address 001A921ABDAA has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
    12/10/2009 10:18:47 PM, error: Dhcp [1002] - The IP address lease 192.168.1.101 for the Network Card with network address 001A921ABDAA has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

    ==== End Of File ===========================

    dds file:

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-12-01.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 1/15/2007 9:27:53 AM
    System Uptime: 12/10/2009 8:59:29 PM (12 hours ago)

    Motherboard: Dell Inc. | | 0FF049
    Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz | Microprocessor | 1728/133mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 68 GiB total, 41.825 GiB free.
    D: is CDROM ()

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP700: 9/12/2009 5:59:20 PM - System Checkpoint
    RP701: 9/15/2009 8:11:16 AM - System Checkpoint
    RP702: 9/16/2009 5:51:33 PM - System Checkpoint
    RP703: 9/18/2009 9:19:29 AM - System Checkpoint
    RP704: 9/19/2009 3:01:47 PM - System Checkpoint
    RP705: 9/21/2009 4:00:13 PM - System Checkpoint
    RP706: 9/23/2009 2:49:36 PM - System Checkpoint
    RP707: 9/27/2009 9:12:53 AM - System Checkpoint
    RP708: 10/1/2009 10:07:46 AM - System Checkpoint
    RP709: 10/5/2009 2:08:47 PM - System Checkpoint
    RP710: 10/6/2009 3:53:47 PM - Restore Operation
    RP711: 10/8/2009 9:30:42 AM - System Checkpoint
    RP712: 10/9/2009 6:03:21 PM - System Checkpoint
    RP713: 10/12/2009 5:43:19 PM - System Checkpoint
    RP714: 10/13/2009 7:27:35 PM - System Checkpoint
    RP715: 10/14/2009 8:21:40 AM - Software Distribution Service 3.0
    RP716: 10/15/2009 4:37:19 PM - System Checkpoint
    RP717: 10/16/2009 5:41:09 PM - System Checkpoint
    RP718: 10/18/2009 3:19:54 PM - System Checkpoint
    RP719: 10/19/2009 4:42:51 PM - System Checkpoint
    RP720: 10/21/2009 9:08:55 AM - System Checkpoint
    RP721: 10/22/2009 1:48:47 PM - System Checkpoint
    RP722: 10/25/2009 2:11:45 PM - System Checkpoint
    RP723: 10/26/2009 9:40:42 PM - System Checkpoint
    RP724: 11/1/2009 9:04:21 AM - System Checkpoint
    RP725: 11/4/2009 8:31:53 AM - Software Distribution Service 3.0
    RP726: 11/5/2009 9:38:31 AM - System Checkpoint
    RP727: 11/6/2009 7:26:58 PM - System Checkpoint
    RP728: 11/10/2009 9:57:35 AM - System Checkpoint
    RP729: 11/11/2009 9:49:07 AM - Software Distribution Service 3.0
    RP730: 11/14/2009 10:09:03 AM - System Checkpoint
    RP731: 11/17/2009 10:41:26 AM - System Checkpoint
    RP732: 11/18/2009 11:21:13 AM - System Checkpoint
    RP733: 11/19/2009 12:19:57 PM - System Checkpoint
    RP734: 11/21/2009 9:52:36 AM - System Checkpoint
    RP735: 11/23/2009 10:00:24 AM - System Checkpoint
    RP736: 11/24/2009 10:39:31 AM - System Checkpoint
    RP737: 11/24/2009 9:21:47 PM - Software Distribution Service 3.0
    RP738: 11/26/2009 10:13:29 AM - System Checkpoint
    RP739: 11/27/2009 3:00:18 AM - Software Distribution Service 3.0
    RP740: 11/28/2009 8:33:40 AM - System Checkpoint
    RP741: 11/29/2009 10:53:24 AM - System Checkpoint
    RP742: 11/30/2009 11:26:33 AM - System Checkpoint
    RP743: 12/1/2009 6:15:29 PM - System Checkpoint
    RP744: 12/3/2009 11:27:58 AM - System Checkpoint
    RP745: 12/4/2009 12:10:52 PM - System Checkpoint
    RP746: 12/9/2009 3:22:36 PM - Removed Banctec Service Agreement
    RP747: 12/9/2009 3:24:41 PM - Removed NetZeroInstallers
    RP748: 12/9/2009 4:23:51 PM - Software Distribution Service 3.0
    RP749: 12/10/2009 6:49:24 PM - System Checkpoint
    RP750: 12/10/2009 8:11:03 PM - Removed Adobe Reader 8.1.2
    RP751: 12/10/2009 8:35:29 PM - Installed Adobe Reader 9.2.
    RP752: 12/10/2009 8:54:27 PM - Removed Java(TM) 6 Update 7
    RP753: 12/10/2009 8:55:19 PM - Removed J2SE Runtime Environment 5.0 Update 6
    RP754: 12/10/2009 8:56:21 PM - Removed Java(TM) 6 Update 11
    RP755: 12/10/2009 9:11:04 PM - Installed Java(TM) 6 Update 17

    ==== Installed Programs ======================


    6300
    6300_Help
    6300Trb
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.2
    Adobe Shockwave Player 11.5
    AiO_Scan_CDA
    AiOSoftwareNPI
    AOL Uninstaller (Choose which Products to Remove)
    AOLIcon
    Broadcom Management Programs
    Brother HL-2070N
    BufferChm
    Conexant HDA D110 MDC V.92 Modem
    Corel Snapfire Plus
    CP_CalendarTemplates1
    cp_OnlineProjectsConfig
    CP_Package_Basic1
    CP_Panorama1Config
    cp_PosterPrintConfig
    CueTour
    CustomerResearchQFolder
    Dell Support 3.2.1
    Dell System Restore
    Dell Wireless WLAN Card
    Destinations
    DeviceManagementQFolder
    Digital Content Portal
    Digital Line Detect
    DING!
    DocProc
    DocProcQFolder
    Documentation & Support Launcher
    DocumentViewer
    DocumentViewerQFolder
    eSupportQFolder
    Fax_CDA
    FullDPAppQFolder
    Games, Music, & Photos Launcher
    High Definition Audio Driver Package - KB835221
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 10 (KB903157)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    HP Customer Participation Program 7.0
    HP Document Viewer 7.0
    HP Driver Diagnostics
    HP Imaging Device Functions 7.0
    HP Photosmart Premier Software 6.5
    HP Photosmart, Officejet and Deskjet 7.0.A
    HP Software Update
    HP Solution Center 7.0
    HPPhotoSmartExpress
    HPProductAssistant
    InstantShareDevices
    InstantShareDevicesMFC
    Intel(R) Graphics Media Accelerator Driver
    Java(TM) 6 Update 17
    MarketResearch
    McAfee SecurityCenter
    MediaDirect
    Microsoft .NET Framework 1.0 Hotfix (KB953295)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Basic Edition 2003
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft VC9 runtime libraries
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Works
    Microsoft Works Suite Add-in for Microsoft Word
    Modem Helper
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NetWaiting
    NewCopy_CDA
    OCR Software by I.R.I.S 7.0
    OutlookAddinSetup
    overland
    PanoStandAlone
    PhotoGallery
    Photosmart 140,240,7200,7600,7700,7900 Series
    ProductContextNPI
    PS7900
    PSShortcutsP
    PSUsage
    QFolder
    QuickSet
    QuickTime
    RandMap
    Readme
    RealPlayer Basic
    Rhapsody
    Rhapsody Player Engine
    Scan
    ScannerCopy
    SearchAssist
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    SkinsHP1
    SlideShow
    SolutionCenter
    Sonic DLA
    Sonic Encoders
    Sonic MyDVD LE
    Sonic RecordNow Audio
    Sonic RecordNow Copy
    Sonic RecordNow Data
    Sonic Update Manager
    Sonic_PrimoSDK
    Status
    Synaptics Pointing Device Driver
    Toolbox
    TrayApp
    TurboTax 2008
    TurboTax 2008 wctiper
    TurboTax 2008 WinPerFedFormset
    TurboTax 2008 WinPerProgramHelp
    TurboTax 2008 WinPerReleaseEngine
    TurboTax 2008 WinPerTaxSupport
    TurboTax 2008 WinPerUserEducation
    TurboTax 2008 wrapper
    TurboTax Home & Business 2006
    TurboTax Home & Business 2007
    TurboTax ItsDeductible 2006
    Unload
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB971930)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Media Player 10 (KB910393)
    Update for Windows Media Player 10 (KB913800)
    Update for Windows Media Player 10 (KB926251)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update Rollup 2 for Windows XP Media Center Edition 2005
    URL Assistant
    Viewpoint Media Player
    WebFldrs XP
    WebReg
    WexTech AnswerWorks
    WIDCOMM Bluetooth Software
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Player 10
    Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
    Windows XP Media Center Edition 2005 KB908246
    Windows XP Media Center Edition 2005 KB908250
    Windows XP Media Center Edition 2005 KB912067
    Windows XP Media Center Edition 2005 KB973768
    Windows XP Service Pack 3
    Works Upgrade

    ==== Event Viewer Messages From Past Week ========

    12/4/2009 9:14:58 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
    12/4/2009 10:19:52 AM, error: PlugPlayManager [12] - The device 'Microsoft Kernel Acoustic Echo Canceller' (Root\LEGACY_AEC\0000) disappeared from the system without first being prepared for removal.
    12/10/2009 7:57:28 PM, error: Service Control Manager [7034] - The Dell Wireless WLAN Tray Service service terminated unexpectedly. It has done this 1 time(s).
    12/10/2009 7:53:33 AM, error: Dhcp [1002] - The IP address lease 192.168.1.12 for the Network Card with network address 001A921ABDAA has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
    12/10/2009 10:18:47 PM, error: Dhcp [1002] - The IP address lease 192.168.1.101 for the Network Card with network address 001A921ABDAA has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

    ==== End Of File ===========================

  7. #17
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Looks like you missed this question:
    Are you familiar with c:\program files\kathyspy folder?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  8. #18
    Member
    Join Date
    Jul 2007
    Posts
    39

    Default Oops... sorry

    Sorry, there was a lot in that last post. Tried to be thorough.

    No not familiar with it. All I can think of is that when I first tried to load a anti-malware program (I think malware bytes), the current issue was not allowing me to download. One suggestion I had read on a post was to change the name before saving to the computer. I don't recall naming it that, but since my name is Kathy, I must have. Huh?

    This was pre- coming to your forum.

  9. #19
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Let's take one more run with ComboFix:


    Open notepad and copy/paste the text in the quotebox below into it:

    Code:
    File::
    C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\19UM0CYD\exe[1].exe
    DirLook::
    c:\program files\kathyspy

    Save this as
    CFScript

    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.



    Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
    Then post the resultant log.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  10. #20
    Member
    Join Date
    Jul 2007
    Posts
    39

    Default Okay, done

    ComboFix 09-12-10.01 - MARTIN TIERNAN 12/11/2009 13:25:49.3.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1341 [GMT -5:00]
    Running from: c:\documents and settings\MARTIN TIERNAN\Desktop\ComboFix.exe
    Command switches used :: c:\documents and settings\MARTIN TIERNAN\Desktop\CFScript.txt
    AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

    FILE ::
    "c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\19UM0CYD\exe[1].exe"
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\19UM0CYD\exe[1].exe

    .
    ((((((((((((((((((((((((( Files Created from 2009-11-11 to 2009-12-11 )))))))))))))))))))))))))))))))
    .

    2009-12-11 01:44 . 2009-12-11 01:44 1956528 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe
    2009-12-11 01:42 . 2009-12-11 01:42 -------- d-----w- c:\windows\system32\Adobe
    2009-12-11 01:29 . 2009-11-20 11:08 38784 ----a-w- c:\documents and settings\MARTIN TIERNAN\Application Data\Macromedia\Flash Player\http://www.macromedia.com\bin\airapp...pinstaller.exe
    2009-12-11 01:29 . 2009-12-11 01:29 -------- d-----w- c:\program files\Common Files\Adobe AIR
    2009-12-11 01:28 . 2009-12-11 01:28 86016 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
    2009-12-11 01:28 . 2009-12-11 02:00 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
    2009-12-11 01:12 . 2009-12-11 01:12 2560 ----a-w- c:\windows\_MSRSTRT.EXE
    2009-12-05 13:44 . 2009-12-09 20:50 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 1
    2009-12-05 12:40 . 2009-12-05 12:40 -------- d-----w- c:\program files\kathyspy
    2009-12-05 12:31 . 2009-12-05 12:31 -------- d-----w- c:\documents and settings\MARTIN TIERNAN\Application Data\Malwarebytes
    2009-12-05 12:30 . 2009-12-05 13:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2009-12-05 12:27 . 2009-12-05 12:27 -------- d-----w- c:\documents and settings\MARTIN TIERNAN\Local Settings\Application Data\Threat Expert
    2009-12-05 12:12 . 2009-12-05 13:54 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-12-11 02:11 . 2009-02-27 15:15 411368 ----a-w- c:\windows\system32\deploytk.dll
    2009-12-11 02:11 . 2007-01-03 01:37 -------- d-----w- c:\program files\Java
    2009-12-11 01:36 . 2008-02-08 19:15 -------- d-----w- c:\program files\Common Files\Adobe
    2009-12-05 18:24 . 2008-04-27 15:07 -------- d-----w- c:\documents and settings\All Users\Application Data\HP
    2009-12-05 13:58 . 2008-03-09 23:51 -------- d-----w- c:\program files\McAfee
    2009-12-05 13:47 . 2007-01-03 01:48 -------- d-----w- c:\program files\Trend Micro
    2009-12-01 17:14 . 2007-05-15 14:06 2984 -c--a-w- c:\windows\system32\KGyGaAvL.sys
    2009-12-01 17:14 . 2007-01-31 09:10 -------- d-----w- c:\documents and settings\MARTIN TIERNAN\Application Data\Corel
    2009-12-01 17:14 . 2007-05-15 14:06 88 -csh--r- c:\windows\system32\20EDD23AFF.sys
    2009-10-29 07:45 . 2005-08-16 10:18 916480 ------w- c:\windows\system32\wininet.dll
    2009-10-21 05:38 . 2005-08-16 10:18 75776 ----a-w- c:\windows\system32\strmfilt.dll
    2009-10-21 05:38 . 2005-08-16 10:18 25088 ----a-w- c:\windows\system32\httpapi.dll
    2009-10-20 16:20 . 2004-08-04 05:00 265728 ------w- c:\windows\system32\drivers\http.sys
    2009-10-13 10:30 . 2005-08-16 10:18 270336 ----a-w- c:\windows\system32\oakley.dll
    2009-10-12 13:38 . 2005-08-16 10:18 149504 ----a-w- c:\windows\system32\rastls.dll
    2009-10-12 13:38 . 2005-08-16 10:18 79872 ----a-w- c:\windows\system32\raschap.dll
    2009-10-06 19:43 . 2007-10-06 15:20 7114 -c--a-w- c:\documents and settings\MARTIN TIERNAN\Application Data\wklnhst.dat
    2009-10-01 14:48 . 2009-10-01 14:48 34 ------w- c:\windows\system32\BD2070N.DAT
    2009-09-16 14:22 . 2008-03-09 23:53 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
    2009-09-16 14:22 . 2008-03-09 23:53 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
    2009-09-16 14:22 . 2008-03-09 23:52 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
    2009-09-16 14:22 . 2008-03-09 23:52 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
    2009-09-16 14:22 . 2008-03-09 23:53 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
    .

    (((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    ---- Directory of c:\program files\kathyspy ----

    2009-12-05 12:40 . 2009-12-03 21:14 429392 ----a-w- c:\program files\kathyspy\mbamgui.exe
    2009-12-05 12:40 . 2009-12-03 21:14 496976 ----a-w- c:\program files\kathyspy\vbalsgrid6.ocx
    2009-12-05 12:40 . 2009-12-03 21:14 46416 ----a-w- c:\program files\kathyspy\ssubtmr6.dll
    2009-12-05 12:40 . 2009-12-03 21:14 79696 ----a-w- c:\program files\kathyspy\zlib.dll
    2009-12-05 12:40 . 2009-12-03 21:14 1394000 ----a-w- c:\program files\kathyspy\mbam.exe
    2009-12-05 12:40 . 2009-04-15 09:00 13808 ----a-w- c:\program files\kathyspy\Languages\turkish.lng
    2009-12-05 12:40 . 2008-10-31 21:54 13097 ----a-w- c:\program files\kathyspy\Languages\ukrainian.lng
    2009-12-05 12:40 . 2009-09-09 03:46 12962 ----a-w- c:\program files\kathyspy\Languages\spanish.lng
    2009-12-05 12:40 . 2009-09-07 05:51 12265 ----a-w- c:\program files\kathyspy\Languages\swedish.lng
    2009-12-05 12:40 . 2009-09-06 13:23 12198 ----a-w- c:\program files\kathyspy\Languages\serbian.lng
    2009-12-05 12:40 . 2008-07-26 13:58 11599 ----a-w- c:\program files\kathyspy\Languages\slovak.lng
    2009-12-05 12:40 . 2008-03-04 03:28 11205 ----a-w- c:\program files\kathyspy\Languages\slovenian.lng
    2009-12-05 12:40 . 2008-07-04 04:58 11779 ----a-w- c:\program files\kathyspy\Languages\russian.lng
    2009-12-05 12:40 . 2008-03-04 23:56 12245 ----a-w- c:\program files\kathyspy\Languages\portugueseBR.lng
    2009-12-05 12:40 . 2008-06-15 17:04 12345 ----a-w- c:\program files\kathyspy\Languages\portuguesePT.lng
    2009-12-05 12:40 . 2008-03-13 23:09 12672 ----a-w- c:\program files\kathyspy\Languages\romanian.lng
    2009-12-05 12:40 . 2008-09-11 02:29 13314 ----a-w- c:\program files\kathyspy\Languages\macedonian.lng
    2009-12-05 12:40 . 2009-11-25 19:29 11602 ----a-w- c:\program files\kathyspy\Languages\norwegian.lng
    2009-12-05 12:40 . 2009-01-11 04:56 11623 ----a-w- c:\program files\kathyspy\Languages\polish.lng
    2009-12-05 12:40 . 2009-07-23 23:46 9269 ----a-w- c:\program files\kathyspy\Languages\korean.lng
    2009-12-05 12:40 . 2008-12-19 20:30 11457 ----a-w- c:\program files\kathyspy\Languages\latvian.lng
    2009-12-05 12:40 . 2008-03-03 21:39 12048 ----a-w- c:\program files\kathyspy\Languages\hungarian.lng
    2009-12-05 12:40 . 2008-03-05 00:03 13019 ----a-w- c:\program files\kathyspy\Languages\italian.lng
    2009-12-05 12:40 . 2008-10-07 19:15 13234 ----a-w- c:\program files\kathyspy\Languages\greek.lng
    2009-12-05 12:40 . 2009-09-14 21:43 8766 ----a-w- c:\program files\kathyspy\Languages\hebrew.lng
    2009-12-05 12:40 . 2009-09-09 03:45 13442 ----a-w- c:\program files\kathyspy\Languages\french.lng
    2009-12-05 12:40 . 2009-09-10 18:12 13642 ----a-w- c:\program files\kathyspy\Languages\german.lng
    2009-12-05 12:40 . 2008-05-17 14:09 11624 ----a-w- c:\program files\kathyspy\Languages\finnish.lng
    2009-12-05 12:40 . 2008-03-04 23:56 12255 ----a-w- c:\program files\kathyspy\Languages\dutch.lng
    2009-12-05 12:40 . 2009-09-03 14:22 11314 ----a-w- c:\program files\kathyspy\Languages\english.lng
    2009-12-05 12:40 . 2009-11-09 00:41 11213 ----a-w- c:\program files\kathyspy\Languages\estonian.lng
    2009-12-05 12:40 . 2009-09-07 23:42 12199 ----a-w- c:\program files\kathyspy\Languages\czech.lng
    2009-12-05 12:40 . 2009-02-18 00:27 11893 ----a-w- c:\program files\kathyspy\Languages\danish.lng
    2009-12-05 12:40 . 2008-08-01 13:03 8045 ----a-w- c:\program files\kathyspy\Languages\chineseSI.lng
    2009-12-05 12:40 . 2008-08-04 16:58 8141 ----a-w- c:\program files\kathyspy\Languages\chineseTR.lng
    2009-12-05 12:40 . 2008-12-27 20:41 11977 ----a-w- c:\program files\kathyspy\Languages\croatian.lng
    2009-12-05 12:40 . 2009-08-01 20:14 12636 ----a-w- c:\program files\kathyspy\Languages\bosnian.lng
    2009-12-05 12:40 . 2009-09-09 03:46 12610 ----a-w- c:\program files\kathyspy\Languages\bulgarian.lng
    2009-12-05 12:40 . 2008-03-05 00:05 12595 ----a-w- c:\program files\kathyspy\Languages\catalan.lng
    2009-12-05 12:40 . 2009-04-10 04:53 10331 ----a-w- c:\program files\kathyspy\Languages\arabic.lng
    2009-12-05 12:40 . 2008-07-03 14:10 13924 ----a-w- c:\program files\kathyspy\Languages\albanian.lng
    2009-12-05 12:40 . 2009-12-03 21:14 167760 ----a-w- c:\program files\kathyspy\mbam.dll
    2009-12-05 12:40 . 2009-11-30 21:34 16921 ----a-w- c:\program files\kathyspy\changes.rtf
    2009-12-05 12:40 . 2009-01-04 23:31 4124 ----a-w- c:\program files\kathyspy\license.txt
    2009-12-05 12:40 . 2009-12-01 23:53 59113 ----a-w- c:\program files\kathyspy\mbam.chm
    2009-12-05 12:40 . 2009-12-03 21:13 84816 ----a-w- c:\program files\kathyspy\mbamext.dll
    2009-12-05 12:40 . 2009-12-05 12:36 702288 ----a-w- c:\program files\kathyspy\unins000.exe
    2009-12-05 12:40 . 2009-12-05 12:40 0 ----a-w- c:\program files\kathyspy\unins000.dat


    ((((((((((((((((((((((((((((( SnapShot@2009-12-11_01.04.22 )))))))))))))))))))))))))))))))))))))))))
    .
    + 2009-12-11 02:11 . 2009-12-11 02:11 16384 c:\windows\Temp\Perflib_Perfdata_490.dat
    + 2009-12-11 01:44 . 2009-12-11 01:44 84507 c:\windows\system32\Macromed\Flash\uninstall_activeX.exe
    + 2007-01-15 14:05 . 2009-12-11 17:07 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
    - 2007-01-15 14:05 . 2009-12-10 23:20 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
    + 2007-01-15 14:05 . 2009-12-11 17:07 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
    - 2007-01-15 14:05 . 2009-12-10 23:20 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
    + 2009-12-11 03:25 . 2009-12-11 17:07 16384 c:\windows\system32\config\systemprofile\Cookies\index.dat
    + 2009-12-11 01:42 . 2009-12-11 01:42 87618 c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
    + 2009-10-29 05:27 . 2009-10-29 05:27 94208 c:\windows\system32\Adobe\Shockwave 11\SwMenu.dll
    + 2009-10-29 04:55 . 2009-10-29 04:55 79488 c:\windows\system32\Adobe\Shockwave 11\gtapi.dll
    + 2009-10-29 05:45 . 2009-10-29 05:45 67000 c:\windows\system32\Adobe\Director\SWDNLD.EXE
    + 2009-12-11 01:30 . 2009-12-11 01:30 24576 c:\windows\Installer\ea7ce.msi
    + 2009-12-11 01:29 . 2009-12-11 01:29 27648 c:\windows\Installer\ea7c9.msi
    + 2009-10-29 05:29 . 2009-10-29 05:29 9216 c:\windows\system32\Adobe\Shockwave 11\DynaPlayer.dll
    + 2009-12-11 01:12 . 2009-12-11 01:12 2560 c:\windows\_MSRSTRT.EXE
    + 2009-11-03 00:24 . 2009-11-03 00:24 257440 c:\windows\system32\Macromed\Flash\FlashUtil10d.exe
    + 2009-12-11 02:11 . 2009-12-11 02:11 149280 c:\windows\system32\javaws.exe
    - 2009-08-10 13:05 . 2009-07-25 09:23 149280 c:\windows\system32\javaws.exe
    - 2009-08-10 13:05 . 2009-07-25 09:23 145184 c:\windows\system32\javaw.exe
    + 2009-12-11 02:11 . 2009-12-11 02:11 145184 c:\windows\system32\javaw.exe
    - 2009-08-10 13:05 . 2009-07-25 09:23 145184 c:\windows\system32\java.exe
    + 2009-12-11 02:11 . 2009-12-11 02:11 145184 c:\windows\system32\java.exe
    + 2009-10-29 04:55 . 2009-10-29 04:55 132472 c:\windows\system32\Adobe\Shockwave 11\SYMCCHECKER.DLL
    + 2009-10-29 05:27 . 2009-10-29 05:27 114688 c:\windows\system32\Adobe\Shockwave 11\SwInit.exe
    + 2009-10-29 05:43 . 2009-10-29 05:43 464312 c:\windows\system32\Adobe\Shockwave 11\SwHelper_1152602.exe
    + 2009-10-29 05:29 . 2009-10-29 05:29 446464 c:\windows\system32\Adobe\Shockwave 11\Proj.dll
    + 2009-10-29 05:28 . 2009-10-29 05:28 372736 c:\windows\system32\Adobe\Shockwave 11\Plugin.dll
    + 2009-10-29 04:55 . 2009-10-29 04:55 713216 c:\windows\system32\Adobe\Shockwave 11\gi.dll
    + 2009-10-29 05:26 . 2009-10-29 05:26 503808 c:\windows\system32\Adobe\Shockwave 11\Control.dll
    + 2009-10-29 05:44 . 2009-10-29 05:44 210360 c:\windows\system32\Adobe\Director\SwDir.dll
    + 2009-10-29 05:28 . 2009-10-29 05:28 131072 c:\windows\system32\Adobe\Director\np32dsw.dll
    + 2009-10-29 05:01 . 2009-10-29 05:01 1011712 c:\windows\system32\Adobe\Shockwave 11\iml32.dll
    + 2009-10-29 04:55 . 2009-10-29 04:55 1886320 c:\windows\system32\Adobe\Shockwave 11\gt.exe
    + 2009-10-29 05:05 . 2009-10-29 05:05 1798144 c:\windows\system32\Adobe\Shockwave 11\dirapi.dll
    + 2009-12-11 01:36 . 2009-12-11 01:36 3940352 c:\windows\Installer\ea7d3.msi
    + 2009-12-11 02:11 . 2009-12-11 02:11 1757696 c:\windows\Installer\a80fa.msi
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ModemOnHold"="c:\program files\NetWaiting\netWaiting.exe" [2003-09-10 20480]
    "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
    "igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
    "igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
    "igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-09 761947]
    "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2006-11-23 1392640]
    "SigmatelSysTrayApp"="stsystra.exe" [2006-03-25 282624]
    "ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
    "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
    "PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-05-02 184320]
    "AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 71216]
    "HostManager"="c:\program files\Common Files\AOL\1168874850\ee\AOLSoftware.exe" [2008-06-24 41824]
    "HPHUPD05"="c:\program files\Hewlett-Packard\\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe" [2005-07-08 49152]
    "HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2004-05-12 241664]
    "HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2006-02-19 49152]
    "HPHmon05"="c:\windows\system32\hphmon05.exe" [2005-07-08 491520]
    "HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe" [2005-07-08 176128]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-01-03 98304]
    "dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941]
    "mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-12-11 149280]

    c:\documents and settings\MARTIN TIERNAN\Start Menu\Programs\Startup\
    DING!.lnk - c:\program files\Southwest Airlines\Ding\Ding.exe [2006-6-22 462848]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-1-2 24576]
    HP Digital Imaging Monitor.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Authentication Packages REG_MULTI_SZ msv1_0 nwprovau

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
    @="Service"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
    @="Service"

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
    "c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
    "c:\\Program Files\\America Online 9.0\\waol.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Common Files\\AOL\\1168874850\\ee\\aolsoftware.exe"=
    "c:\\WINDOWS\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\Program Files\\Rhapsody\\rhapsody.exe"=
    "c:\\WINDOWS\\system32\\spoolsv.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpofxm08.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposfx08.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposid01.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqscnvw.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqkygrp.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqCopy.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpfccopy.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpzwiz01.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqDIA.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpoews01.exe"=
    "c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqnrs08.exe"=
    "c:\\Program Files\\AOL 9.1\\waol.exe"=
    "c:\\Program Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe"=
    "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
    "c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Common Files\\AOL\\1168874850\\ee\\AOLDesktop.exe"=
    "c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
    "c:\\Program Files\\McAfee\\MSC\\mcsvrcnt.exe"=
    "c:\\Program Files\\McAfee\\VirusScan\\mcvsmap.exe"=
    "c:\\WINDOWS\\system32\\HPZinw12.exe"=
    "c:\\WINDOWS\\system32\\dllhost.exe"=
    "c:\\WINDOWS\\system32\\HPZipm12.exe"=
    "c:\\WINDOWS\\system32\\WgaTray.exe"=
    "c:\\Program Files\\Hewlett-Packard\\HP Software Update\\HPWUCli.exe"=

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009


    --- Other Services/Drivers In Memory ---

    *NewlyCreated* - JAVAQUICKSTARTERSERVICE
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.aol.com/
    uInternet Connection Wizard,ShellNext = iexplore
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    Trusted Zone: turbotax.com
    .

    **************************************************************************
    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files:

    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'winlogon.exe'(900)
    c:\windows\system32\MSVCP60.dll
    .
    Completion time: 2009-12-11 13:32:38
    ComboFix-quarantined-files.txt 2009-12-11 18:32
    ComboFix2.txt 2009-12-11 01:06
    ComboFix3.txt 2009-12-09 19:49

    Pre-Run: 44,888,027,136 bytes free
    Post-Run: 44,930,973,696 bytes free

    - - End Of File - - 3111FC42ED3BFD327679164A828F5CE5

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