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Thread: Malware Denies Access to Administrator

  1. #1
    Member
    Join Date
    Feb 2008
    Posts
    60

    Default Malware Denies Access to Administrator

    I am the sole user of my computer and the Admin.
    Malware has eliminated my ability to act as the Admin on the system even though I am still listed as the Admin.
    A new account with Admin privileges also failed to work.

    SpyBot located
    WIN32.Banker.fgv in
    C:\WINNT\system32\IEDFIX.exe
    and removed it, but I am afraid it resurfaces at startup.

    Below is the HJT log. Please help.


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:33:49 PM, on 12/30/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Safe mode with network support

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Ashampoo\Ashampoo Burning Studio 6 FREE\burningstudio.exe
    C:\Program Files\Ashampoo\Ashampoo Burning Studio 6 FREE\CancelAutoplay.exe
    C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINNT\system32\NOTEPAD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe
    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gatewaybiz.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINNT\System32\taskswitch.exe
    O4 - HKLM\..\Run: [FastUser] C:\WINNT\System32\fast.exe
    O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINNT\System32\PSDrvCheck.exe -CheckReg
    O4 - HKLM\..\Run: [Persistence] C:\WINNT\System32\igfxpers.exe
    O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Wireless Laser Mouse\MOffice.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [MSConfig] C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [HotSync] "C:\Program Files\PalmSource\Desktop\HotSync.exe" -AllUsers
    O4 - HKCU\..\Run: [EPSON Stylus Photo R1800] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE /P24 "EPSON Stylus Photo R1800" /M "Stylus Photo R1800" /EF "HKCU"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - S-1-5-18 Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE (User 'SYSTEM')
    O4 - .DEFAULT Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE (User 'Default user')
    O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10...I.cab40641.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/p.../PCPitStop.CAB
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
    O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Cu...ataManager.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) - https://quicken.ehosts.net/netagent/.../custappx3.cab
    O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10...y.cab32846.cab
    O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedIn...derControl.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...3/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by114fd.bay114.hotmail.msn.co...s/MsnPUpld.cab
    O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10...t.cab32846.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase4009.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1261999558031
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/s...vest/gwCID.CAB
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
    O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...20/mcgdmgr.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://www.ritzpix.com/upload/WebUploadClient.cab
    O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10...y.cab41227.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex...l_v1-0-3-0.cab
    O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.ritzpix.com/upload/XUpload.ocx
    O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (ZPA_Backgammon Object) - http://zone.msn.com/bingame/zpagames...n.cab40641.cab
    O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
    O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINNT\
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINNT\

    --
    End of file - 10605 bytes

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Member
    Join Date
    Feb 2008
    Posts
    60

    Default

    DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
    Run by Andy at 8:02:32.73 on Mon 01/04/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1519.1088 [GMT -5:00]


    ============== Running Processes ===============

    C:\WINNT\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINNT\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Administrator\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Connection Wizard,ShellNext = hxxp://www.gatewaybiz.com/
    uInternet Settings,ProxyOverride = *.local
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~3\office12\GRA8E1~1.DLL
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
    BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
    TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    EB: &Research: {ff059e31-cc5a-4e2e-bf3b-96e929d65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    uRun: [EPSON Stylus Photo R1800] c:\winnt\system32\spool\drivers\w32x86\3\E_FATI9LA.EXE /P24 "EPSON Stylus Photo R1800" /M "Stylus Photo R1800" /EF "HKCU"
    uRun: [ctfmon.exe] c:\winnt\system32\ctfmon.exe
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    mRun: [HotKeysCmds] c:\winnt\system32\hkcmd.exe
    mRun: [IgfxTray] c:\winnt\system32\igfxtray.exe
    mRun: [CoolSwitch] c:\winnt\system32\taskswitch.exe
    mRun: [FastUser] c:\winnt\system32\fast.exe
    mRun: [Deskup] c:\program files\iomega\driveicons\deskup.exe /IMGSTART
    mRun: [PinnacleDriverCheck] c:\winnt\system32\PSDrvCheck.exe -CheckReg
    mRun: [Persistence] c:\winnt\system32\igfxpers.exe
    mRun: [FLMOFFICE4DMOUSE] c:\program files\wireless laser mouse\MOffice.exe
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    StartupFolder: c:\documents and settings\administrator\start menu\programs\startup\Adobe Gamma.lnk.disabled
    StartupFolder: c:\documents and settings\administrator\start menu\programs\startup\procexp.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\progra~1\aim\aim.exe
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
    DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab40641.cab
    DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://support.gateway.com/support/profiler/PCPitStop.CAB
    DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/viewers/ipixx.cab
    DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} - hxxp://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
    DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} - hxxps://quicken.ehosts.net/netagent/objects/custappx3.cab
    DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
    DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc.cab
    DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
    DPF: {4B48D5DF-9021-45F7-A240-60304302A215} - hxxp://download.microsoft.com/download/b/d/b/bdb4e4ee-63b2-45ff-9d84-33205bf43143/WebCleaner.cab
    DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
    DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by114fd.bay114.hotmail.msn.com/resources/MsnPUpld.cab
    DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
    DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1261999558031
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
    DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxp://support.gateway.com/support/serialharvest/gwCID.CAB
    DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://www.pandasoftware.com/activescan/as5/asinst.cab
    DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
    DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://ax.emsisoft.com/asquared.cab
    DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
    DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4/jinstall-14_02-windows-i586.cab
    DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {D44C75D8-C827-473E-8F68-A77E42500782} - hxxp://www.ritzpix.com/upload/WebUploadClient.cab
    DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab41227.cab
    DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - hxxp://fdl.msn.com/zone/datafiles/heartbeat.cab
    DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} - hxxp://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
    DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} - hxxp://www.ritzpix.com/upload/XUpload.ocx
    DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab40641.cab
    DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~3\office12\GR99D3~1.DLL
    Notify: igfxcui - igfxdev.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\winnt\system32\WPDShServiceObj.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~3\office12\GRA8E1~1.DLL
    SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\jaalnrss.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
    FF - plugin: c:\progra~1\palm\packag~1\NPInstal.dll
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

    ============= SERVICES / DRIVERS ===============

    S1 6c2fd1d;6c2fd1d;c:\winnt\system32\drivers\6c2fd1d.sys [2009-7-1 0]
    S3 NUVision;Pinnacle DVC 80 Video;c:\winnt\system32\drivers\nuvvid2.sys [2005-10-29 155264]
    S3 Pronto2G;Philips Pronto NG USB Driver;c:\winnt\system32\drivers\Pronto2G.sys [2003-9-19 16384]
    S3 vsdatant;vsdatant;c:\winnt\system32\vsdatant.sys [2004-5-8 279264]
    S3 WDC_SAM;WD SCSI Pass Thru driver;c:\winnt\system32\drivers\wdcsam.sys [2010-1-2 11520]
    S4 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
    S4 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]

    =============== Created Last 30 ================

    2010-01-02 21:01:49 0 d-----w- c:\docume~1\alluse~1\applic~1\Western Digital
    2010-01-02 19:56:26 11520 ----a-r- c:\winnt\system32\drivers\wdcsam.sys
    2010-01-02 15:40:00 0 dc-h--w- c:\winnt\ie8
    2010-01-01 12:32:55 0 d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
    2010-01-01 12:32:43 38224 ----a-w- c:\winnt\system32\drivers\mbamswissarmy.sys
    2010-01-01 12:32:40 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
    2010-01-01 12:32:39 19160 ----a-w- c:\winnt\system32\drivers\mbam.sys
    2010-01-01 12:32:39 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
    2009-12-31 22:31:24 0 d-sha-r- C:\cmdcons
    2009-12-31 12:00:32 77312 ----a-w- c:\winnt\MBR.exe
    2009-12-31 12:00:31 98816 ----a-w- c:\winnt\sed.exe
    2009-12-31 12:00:31 261632 ----a-w- c:\winnt\PEV.exe
    2009-12-31 12:00:31 161792 ----a-w- c:\winnt\SWREG.exe
    2009-12-30 22:10:40 2048 ------w- C:\Backup Dec30 09.bkf
    2009-12-28 11:19:55 0 d-sh--w- c:\documents and settings\administrator\IECompatCache
    2009-12-28 11:19:22 0 d-sh--w- c:\documents and settings\administrator\PrivacIE
    2009-12-28 11:14:12 0 d-sh--w- c:\documents and settings\administrator\IETldCache
    2009-12-28 10:15:16 0 d-----w- C:\71b0243af85fe0aa81e9
    2009-12-27 17:27:38 0 d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky Lab
    2009-12-27 12:46:04 0 d-----w- c:\winnt\system32\wbem\Repository
    2009-12-17 23:10:40 0 d-----w- C:\System Recovery Files

    ==================== Find3M ====================

    2003-11-13 20:44:00 319488 ----a-w- c:\program files\PolarZIPLight.dll
    2003-08-27 20:19:18 36963 -c----w- c:\program files\common files\SM1updtr.dll
    2009-01-03 17:14:01 32768 -csha-w- c:\winnt\system32\config\systemprofile\local settings\history\history.ie5\mshist012009010320090104\index.dat

    ============= FINISH: 8:03:22.37 ===============

  4. #4
    Security Expert: Emeritus Blade81's Avatar
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    Do NOT run 'fixes' before helpers have analyzed HJT log

    Post contents of c:\ComboFix.txt file, please (don't rerun ComboFix).
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
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    Hi Blade,
    Because of the lag between the time I posted the HJT log and your initial response, I was able to remove the lock on the admin account but I still think I have a problem because the hard drive runs for minuts afer I boot into windows. Most of the time I am running the system in safe mode.
    Here is the last combofix file I ran.

  6. #6
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    You need to reinstall Windows sp3. Go to add/remove programs and uninstall Windows service pack 3 there. If that went fine, reinstall sp3 (you should get it from Windows Update).
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

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    Malware removal instructions are for the correspondent user's case only.

  7. #7
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    When I go to add/remove programs and the SP3 install, there is no "remove" option offered. What do you suggest?

  8. #8
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    That would require that all updates installed after sp3 were removed. Let's skip that for now to see if we can manage without doing that.

    Please reboot the system into normal mode. Click->start->run->type services.msc and press enter. Check the state of cryptographic services service. Is its status as started and startup type as automatic?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #9
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    Yes it is

  10. #10
    Security Expert: Emeritus Blade81's Avatar
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    Ok. Please run ComboFix again in normal mode and post back the resultant log.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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