You're welcome.
It wasn't necessary to delete any files related to Encarta.Please don't misunderstand my previous post,I did not mean anything related to a Encarta-related program is bad.But,as the three shortcuts were unneeded,no harm.I hope I did the correct thing in removing those three shortcuts, they were unneeded regardless.
From what I found by searching before,was that ENCAPI32.DLL can be a legitimate file,or it can also be a bad,malware related file.I'm not 100% certain in your case which one ENCAPI32.DLL is,so what is best to do now,is to ask in the false positives forum.
Could you please read this post:
http://forums.spybot.info/showthread.php?t=19117
Then post in this section of the forum,and ask about ENCAPI32.DLL:
http://forums.spybot.info/forumdisplay.php?f=16
You can include this link in your post to help explain things,if you like.
http://forums.spybot.info/showthread.php?t=55463