help i have a keylogger

[Anton_eric]

so i lost 2000 forum gold on this website which was worth about $100 and last night it all disappeared im pretty sure i know where it is but i cant delete the files heres my HJT logs


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:51:48 AM, on 3/14/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
E:\Program Files\Comodo\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
E:\Program Files\Comodo\COMODO Internet Security\cfp.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Users\Public\winupdate.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "E:\Program Files\Comodo\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AARC] C:\Documents and Settings\User\My Documents\System\kuk.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9f.exe
O4 - Startup: kuk.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} (Java Plug-in 1.6.0_14) -
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - E:\Program Files\Comodo\COMODO Internet Security\cmdagent.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

--
End of file - 7789 bytes

[Cypher]

Hi and welcome to SNF, sorry for the delay the forum is really busy.
My name is Cypher, and I will be helping you with your malware problems.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Read Back up your files

please note the following important guidelines.

• The instructions being given are for YOUR computer and system only!.
  Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
• If you don't know or understand something, please don't hesitate to ask.
• Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
• Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
  Absence of symptoms does not mean that everything is clear.
• Please DO NOT run any other tools or scans whilst I am helping you.
• Please DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
• Print each set of instructions... if possible...your Internet connection might not be available during some fix processes.
• Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
• The logs from the tools we use can take some time to research so please be patient.
  
  
• If you haven't done so already, please read this topic READ this Procedure BEFORE Requesting Assistance where the conditions for receiving help here are explained.

Please post an Uninstall list.

• Open HijackThis.
• Click on the Open the Misc Tools section button.
• Look under System tools.
• Click on the Open Uninstall Manager... button.
• Click on the Save list... button.
• It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
• Notepad will open. Please post this log in your next reply.

[Anton_eric]

thanks for helping!

Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Illustrator CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Photoshop CS3
Adobe Reader 9.3
Adobe Setup
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Advertising Center
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG Free 8.5
AviSynth 2.5
BHA B's Recorder GOLD BASIC 7.13
BlackBerry Desktop Software 5.0.1
BlackBerry Desktop Software 5.0.1
BlackBerry® Media Sync
Bonjour
B's CLiP
Canon MP Navigator EX 1.0
Canon MP210 series
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CCleaner (remove only)
COMODO Internet Security
Counter-Strike: Source
DAEMON Tools
Diablo II
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Web Player
DolbyFiles
DVD Decrypter (Remove Only)
DVD Shrink 3.2
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
iTunes
Java(TM) 6 Update 15
Junk Mail filter update
LimeWire 5.3.6
Marvell Miniport Driver
Menu Templates - Starter Kit
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft SQL Server 2008
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Management Objects
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files (English)
Microsoft SQL Server Compact 3.5 SP1 Design Tools English
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
Movie Templates - Starter Kit
Mozilla Firefox (3.6)
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
MSXML4 Parser
Nero 9 Trial
Nero BurnRights
Nero ControlCenter
Nero CoverDesigner
Nero DiscSpeed
Nero DriveSpeed
Nero InfoTool
Nero Installer
Nero Live
Nero PhotoSnap
Nero Recode
Nero Rescue Agent
Nero ShowTime
Nero StartSmart
neroxml
NVIDIA Drivers
NVIDIA nView Desktop Manager
NVIDIA PhysX
OpenAL
PDF Settings
QuickTime
Realtek High Definition Audio Driver
Roxio Media Manager
ScanSoft OmniPage SE 4
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows XP (KB975561)
Segoe UI
Spybot - Search & Destroy
Sql Server Customer Experience Improvement Program
SQL Server System CLR Types
Starcraft
StarCraft II Beta
Steam
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
VC80CRTRedist - 8.0.50727.762
Videora iPod Converter 4.08
VLC media player 1.0.2
Windows Internet Explorer 7
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
WinRAR archiver

[Cypher]

Hi Anton_eric.

thanks for helping!

Your most welcome.

Remove P2P Programs

• I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.
  
  LimeWire 5.3.6
  
  
• Please read the P2P Programs where we explain why it's not a good idea to have them.
  
• Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
  
• Click on start
• Then Run
• In the open text entry box please copy/paste appwiz.cpl Then click enter.
• Press the "Remove" or "Change/Remove"...button to uninstall the programs listed above (in red) and any other P2P you have installed NOW.
• Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.

Next.

You have COMODO Internet Security installed, does this include Anti-virus as well as the firewall?


Next.

Run CKScanner

• Please download CKScanner from Here
• Important: - Save it to your desktop.
• Double-click CKScanner.exe and click Search For Files.
• After a very short time, when the cursor hourglass disappears, click Save List To File.
• A message box will verify the file saved.
• Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

Next.

Please post a new Uninstall list.

• Open HijackThis.
• Click on the Open the Misc Tools section button.
• Look under System tools.
• Click on the Open Uninstall Manager... button.
• Click on the Save list... button.
• It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
• Notepad will open. Please post this log in your next reply.

Logs/Information to Post in your Next Reply

• CKFiles.txt log.
• Uninstall list
• Please let me know about COMODO Internet Security.

[Dakeyras]

Due to the lack of feedback this Topic is closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required.