Hi,
If there're no other issues among those mentioned left then I'd try to install SP3 before seeing other possible issues (if still remaining after SP3). Take these steps below first.
Uninstall ComboFix:
- Click START then RUN
- Now copy-paste Combofix /uninstall in the runbox and click OK
Please download OTC and save it to desktop.
- Double-click OTC.exe.
- Click the CleanUp! button.
- Select Yes when the
Begin cleanup Process?
prompt appears.- If you are prompted to Reboot during the cleanup, select Yes.
- The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.