s&d constantlly removing viruses. they always come back

[Anton_eric]

spybot has been removing a bunch of viruses that i have never heard of before but they always keep coming back and right after it removes a virus my sound wont work for a while i dont know what to do but if you would help that would be awesome! heres the HJT log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:47:05 PM, on 5/10/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
E:\Program Files\Comodo\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
E:\Program Files\Comodo\COMODO Internet Security\cfp.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [COMODO Internet Security] "E:\Program Files\Comodo\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} -
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - E:\Program Files\Comodo\COMODO Internet Security\cmdagent.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

--
End of file - 7427 bytes

======================
DDS log now preliminary log requested, not HJT

[tashi]

Hello Anton_eric,

Last two topics closed due to lack of follow up, what happened?
http://forums.spybot.info/showthread...653#post364653
http://forums.spybot.info/showthread...510#post358510

Same,
http://forums.spybot.info/showthread...133#post327133
http://forums.spybot.info/showthread...959#post326959

Best regards.

[Anton_eric]

yeah sorry i was unable to get on the computer as my brother had university finals going on and i could no close the things he had and i could not find out where the old threads went

[Anton_eric]

yeah sorry i was unable to get on the computer as my brother had university finals going on and i could no close the things he had and i could not find out where the old threads went

if you wont help me i understand but this time i can finish it all the way untill you say so. thanks

[tashi]

Hi Anton_eric,

if you wont help me i understand but this time i can finish it all the way untill you say so. thanks

It was not just the one topic that was archived due to lack of follow up. I'm sure you understand why there could be a possiblity volunteers might be reluctant to take on another one.

The Waiting Room
Post here if still waiting for help in the Malware Forum, (AFTER) FOUR days

Best regards.

[Anton_eric]

i do understand but i am very busy and i thought that the computer was fixed because all signs of the virus were gone. if you cannot help please say so and i will quietly leave you alone

[tashi]

Hello Anton_eric,

I provided a link to the Waiting Room in my last post.

Best regards.

[Anton_eric]

Hello Anton_eric,

I provided a link to the Waiting Room in my last post.

Best regards.

thanks very much and i understand if no one will help me. but this time i will finish it becasue you guys are the experts and i am stupid with computers cause i got a virus in the first place!

[Blade81]

Hello,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

• Double-click .exe that you downloaded
• Click rootkit-tab, uncheck files option and then click scan.
• Don't check
  Show All
  box while scanning in progress!
• When scanning is ready, click Copy.
• This copies log to clipboard
• Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.

[Anton_eric]

i ran DDS but to do so i had to rename it and run it in safemode for it to work. i tried running gmer but it would not work in safemode and after being renamed it would always freeze up and close.

DDS (Ver_10-03-17.01) - NTFSx86 MINIMAL
Run by User at 18:33:37.00 on Thu 05/20/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3326.3024 [GMT -6:00]

AV: COMODO Antivirus *On-access scanning enabled* (Updated) {043803A5-4F86-4ef7-AFC5-F6E02A79969B}
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\User\Desktop\jhgjh.com

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {FE063DB9-4EC0-403E-8DD8-394C54984B2C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [COMODO Internet Security] "e:\program files\comodo\comodo internet security\cfp.exe" -h
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [<NO NAME>]
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
AppInit_DLLs: c:\windows\system32\guard32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\3u4ipr5s.default\
FF - plugin: c:\documents and settings\user\application data\move networks\plugins\npqmp071502000008.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 BsStor;B.H.A Storage Helper Driver;c:\windows\system32\drivers\BsStor.sys [2009-1-22 9344]
R0 d347bus;d347bus;c:\windows\system32\drivers\d347bus.sys [2009-11-3 155136]
R0 d347prt;d347prt;c:\windows\system32\drivers\d347prt.sys [2009-11-3 5248]
S1 avgio;avgio;\??\c:\program files\avira\antivir desktop\avgio.sys --> c:\program files\avira\antivir desktop\avgio.sys [?]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-9-27 335240]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-9-27 27784]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-9-27 108552]
S1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2009-12-4 133064]
S1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2009-12-4 25160]
S2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-9-27 908056]
S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-9-27 297752]
S2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-7-26 55640]
S2 BsUDF;B.H.A UDF Filesystem;c:\windows\system32\drivers\BsUDF.sys [2009-1-22 394496]
S2 cmdAgent;COMODO Internet Security Helper Service;e:\program files\comodo\comodo internet security\cmdagent.exe [2009-12-4 723632]
S2 cpuz132;cpuz132;c:\windows\system32\drivers\cpuz132_x32.sys [2009-8-27 12672]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]

=============== Created Last 30 ================

2010-05-15 23:06:07 130 ----a-w- c:\windows\cfplogvw.INI
2010-05-12 01:33:44 0 d-----w- c:\docume~1\alluse~1\applic~1\Driver Whiz
2010-04-30 07:36:21 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-04-30 07:36:21 552 ----a-w- c:\windows\system32\d3d8caps.dat
2010-04-29 22:25:02 47292 ---ha-w- c:\windows\system32\mlfcache.dat

==================== Find3M ====================

2010-05-20 20:26:04 75 ----a-w- c:\documents and settings\user\jagex_runescape_preferences2.dat
2010-05-20 20:24:58 69 ----a-w- c:\documents and settings\user\jagex_runescape_preferences.dat
2010-05-15 23:02:31 1474832 ----a-w- c:\windows\system32\drivers\sfi.dat
2010-05-15 18:29:06 54657 ----a-w- c:\windows\DIIUnin.dat
2010-04-21 05:20:18 4224 ----a-w- c:\windows\system32\drivers\rdpcdd.sys
2010-03-25 00:52:33 21840 ----atw- c:\windows\system32\SIntfNT.dll
2010-03-25 00:52:33 17212 ----atw- c:\windows\system32\SIntf32.dll
2010-03-25 00:52:33 12067 ----atw- c:\windows\system32\SIntf16.dll
2010-03-25 00:40:06 2829 ----a-w- c:\windows\DIIUnin.pif
2010-03-25 00:40:05 94208 ----a-w- c:\windows\DIIUnin.exe
2010-03-25 00:10:45 0 ----a-w- c:\documents and settings\user\jagex__preferences3.dat
2010-03-15 02:39:58 15 ----a-w- C:\resetlog.exe
2010-03-11 12:38:54 832512 ----a-w- c:\windows\system32\wininet.dll
2010-03-11 12:38:52 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-11 12:38:51 17408 ----a-w- c:\windows\system32\corpol.dll
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\vbscript.dll
2009-07-20 23:06:58 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009072020090721\index.dat

============= FINISH: 18:34:09.87 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 9/25/2008 5:51:18 PM
System Uptime: 5/20/2010 6:31:50 PM (0 hours ago)

Motherboard: EVGA | | NF77-HDMI
Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz | Socket 478 | 2333/333mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 12.994 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 466 GiB total, 409.752 GiB free.
F: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Audio Device on High Definition Audio Bus
Device ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_8001&SUBSYS_10DE0101&REV_1000\4&A53BF3B&0&0301
Manufacturer:
Name: Audio Device on High Definition Audio Bus
PNP Device ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_8001&SUBSYS_10DE0101&REV_1000\4&A53BF3B&0&0301
Service:

==== System Restore Points ===================

RP712: 5/3/2010 1:18:44 PM - System Checkpoint
RP713: 5/4/2010 1:39:54 PM - System Checkpoint
RP714: 5/5/2010 2:39:54 PM - System Checkpoint
RP715: 5/6/2010 3:30:25 PM - System Checkpoint
RP716: 5/7/2010 4:56:34 PM - System Checkpoint
RP717: 5/8/2010 6:55:12 PM - System Checkpoint
RP718: 5/9/2010 10:30:01 PM - System Checkpoint
RP719: 5/10/2010 10:55:50 PM - System Checkpoint
RP720: 5/11/2010 7:32:51 PM - Installed Driver Whiz.
RP721: 5/11/2010 7:35:48 PM - Removed Driver Whiz.
RP722: 5/12/2010 7:37:33 PM - System Checkpoint
RP723: 5/13/2010 7:55:02 PM - System Checkpoint
RP724: 5/14/2010 8:46:21 PM - System Checkpoint
RP725: 5/15/2010 10:33:30 PM - System Checkpoint
RP726: 5/16/2010 11:21:13 PM - System Checkpoint
RP727: 5/18/2010 8:54:14 AM - System Checkpoint
RP728: 5/19/2010 3:00:33 AM - Software Distribution Service 3.0
RP729: 5/20/2010 8:53:00 AM - System Checkpoint

==== Installed Programs ======================

AAC Decoder
Acrobat.com
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 9.3
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Advertising Center
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AutoUpdate
AVG Free 8.5
AviSynth 2.5
B's CLiP
BHA B's Recorder GOLD BASIC 7.13
BitTorrent
BlackBerry Desktop Software 5.0.1
BlackBerry® Media Sync
Bonjour
Canon MP Navigator EX 1.0
Canon MP210 series
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CCleaner (remove only)
COMODO Internet Security
Counter-Strike: Source
DAEMON Tools
Diablo II
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Version Checker
DivX Web Player
DolbyFiles
DVD Decrypter (Remove Only)
DVD Shrink 3.2
H.264 Decoder
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB954550-v5)
ImagXpress
iTunes
Java(TM) 6 Update 15
Junk Mail filter update
LimeWire 5.3.6
Marvell Miniport Driver
Menu Templates - Starter Kit
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliPoint 7.0
Microsoft IntelliType Pro 7.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Management Objects
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files (English)
Microsoft SQL Server Compact 3.5 SP1 Design Tools English
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
MKV Splitter
Move Media Player
Movie Templates - Starter Kit
Mozilla Firefox (3.6)
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
MSXML4 Parser
Nero 9 Trial
Nero Burning ROM Help
Nero BurnRights
Nero ControlCenter
Nero CoverDesigner
Nero DiscSpeed
Nero DriveSpeed
Nero InfoTool
Nero Installer
Nero Live
Nero PhotoSnap
Nero Recode
Nero Rescue Agent
Nero ShowTime
Nero StartSmart
Nero Vision
Nero WaveEditor
Nero WaveEditor Help
NeroBurningROM
NeroExpress
NeroLiveGadget
NeroLiveGadget Help
neroxml
NVIDIA Drivers
NVIDIA nView Desktop Manager
NVIDIA PhysX
OpenAL
PDF Settings
QuickTime
Realtek High Definition Audio Driver
Roxio Media Manager
ScanSoft OmniPage SE 4
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Segoe UI
SoundTrax
Spybot - Search & Destroy
Sql Server Customer Experience Improvement Program
SQL Server System CLR Types
Starcraft
StarCraft II - Beta Launcher (Version 0.28)
StarCraft II Beta
Steam
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
VC80CRTRedist - 8.0.50727.762
Videora iPod Converter 4.08
VLC media player 1.0.2
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Player 11
WinRAR archiver
XML Paper Specification Shared Components Pack 1.0

==== Event Viewer Messages From Past Week ========

5/20/2010 6:33:51 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD avgio AvgLdx86 AvgMfx86 AvgTdiX avipbb cmdGuard cmdHlp Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss ssmdrv Tcpip
5/20/2010 6:33:51 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
5/20/2010 6:33:51 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/20/2010 6:33:51 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/20/2010 6:33:51 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/20/2010 6:33:51 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/20/2010 6:33:21 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
5/20/2010 6:33:14 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/20/2010 6:30:18 PM, error: sptd [4] - Driver detected an internal error in its data structures for .
5/20/2010 6:19:07 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the JavaQuickStarterService service.
5/20/2010 6:18:35 PM, error: Service Control Manager [7022] - The Automatic Updates service hung on starting.
5/18/2010 3:40:52 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: avgio
5/18/2010 3:39:32 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 9 service to connect.
5/18/2010 3:37:42 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
5/18/2010 3:37:42 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
5/18/2010 2:35:31 AM, error: Service Control Manager [7034] - The Telephony service terminated unexpectedly. It has done this 2 time(s).
5/18/2010 2:35:31 AM, error: Service Control Manager [7034] - The System Event Notification service terminated unexpectedly. It has done this 2 time(s).
5/18/2010 2:35:31 AM, error: Service Control Manager [7034] - The Remote Access Connection Manager service terminated unexpectedly. It has done this 2 time(s).
5/18/2010 2:35:31 AM, error: Service Control Manager [7034] - The Network Location Awareness (NLA) service terminated unexpectedly. It has done this 2 time(s).
5/18/2010 2:35:31 AM, error: Service Control Manager [7034] - The CryptSvc service terminated unexpectedly. It has done this 2 time(s).
5/18/2010 2:35:31 AM, error: Service Control Manager [7034] - The COM+ Event System service terminated unexpectedly. It has done this 2 time(s).
5/18/2010 2:35:31 AM, error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/18/2010 2:35:31 AM, error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/18/2010 2:35:31 AM, error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/18/2010 2:35:31 AM, error: Service Control Manager [7031] - The Help and Support service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
5/18/2010 2:35:31 AM, error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

==== End Of File ===========================


thank you so much for helping me