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Thread: s&d constantlly removing viruses. they always come back

  1. #41
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    Uninstall all parts of Comodo and keep those uninstalled for now. Then try to run GMER by unchecking all but "sections" option first (try in safe mode if normal mode fails).
    Microsoft Windows Insider MVP 2016-2020
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  2. #42
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    Quote Originally Posted by Blade81 View Post
    Hi,

    Uninstall all parts of Comodo and keep those uninstalled for now. Then try to run GMER by unchecking all but "sections" option first (try in safe mode if normal mode fails).
    neither of these worked :(

  3. #43
    Security Expert: Emeritus Blade81's Avatar
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    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers.
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK

    IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

    Do not re-enable these drivers until otherwise instructed.


    Then run ComboFix again (with antivirus protection disabled). Any visible symptoms there?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  4. #44
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    it ran fine no symptoms and i tried running gmer for the sake of it and it worked. where should i go from here?

  5. #45
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    Quote Originally Posted by Anton_eric View Post
    it ran fine no symptoms and i tried running gmer for the sake of it and it worked. where should i go from here?
    ok so just after i posted this a blue screen came up and told me to restart and contact my system administrator and to uninstall anything i just installed? and something to do with a memory dump im not to sure

  6. #46
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    That's pretty generic blue screen error message. Are you able to reboot normally? If yes, please do a ComboFix run and post back its log.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
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    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #47
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    Quote Originally Posted by Blade81 View Post
    Hi,

    That's pretty generic blue screen error message. Are you able to reboot normally? If yes, please do a ComboFix run and post back its log.
    what do you mean reboot normally? i could reboot normally with the button on the tower all the time?

  8. #48
    Security Expert: Emeritus Blade81's Avatar
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    Sorry if my question was unclear. If you reboot the machine does it load Windows normally without error? Re-run ComboFix and post back its report.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #49
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    Quote Originally Posted by Blade81 View Post
    Sorry if my question was unclear. If you reboot the machine does it load Windows normally without error? Re-run ComboFix and post back its report.
    ohh okay yeah it does and here you go.


    ComboFix 10-05-28.08 - User 05/29/2010 11:21:57.11.2 - x86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3326.2581 [GMT -6:00]
    Running from: c:\documents and settings\User\Desktop\ComboFix1.exe
    AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    .

    ((((((((((((((((((((((((( Files Created from 2010-04-28 to 2010-05-29 )))))))))))))))))))))))))))))))
    .

    2010-05-27 14:34 . 2010-05-27 14:38 -------- d-----w- C:\ComboFix1
    2010-05-24 20:12 . 2010-05-24 20:12 -------- d-----w- c:\program files\Common Files\Java
    2010-05-24 01:36 . 2010-05-24 01:37 -------- d-----w- c:\documents and settings\All Users\Application Data\COMODO
    2010-05-24 01:32 . 2010-05-24 01:32 503808 ----a-w- c:\documents and settings\User\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-527a3805-n\msvcp71.dll
    2010-05-24 01:32 . 2010-05-24 01:32 499712 ----a-w- c:\documents and settings\User\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-527a3805-n\jmc.dll
    2010-05-24 01:32 . 2010-05-24 01:32 348160 ----a-w- c:\documents and settings\User\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-527a3805-n\msvcr71.dll
    2010-05-24 01:32 . 2010-05-24 01:32 61440 ----a-w- c:\documents and settings\User\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-5987508f-n\decora-sse.dll
    2010-05-24 01:32 . 2010-05-24 01:32 12800 ----a-w- c:\documents and settings\User\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-5987508f-n\decora-d3d.dll
    2010-05-24 01:32 . 2010-05-24 20:11 411368 ----a-w- c:\windows\system32\deployJava1.dll
    2010-05-23 15:37 . 2010-05-23 15:40 -------- d-----w- c:\documents and settings\User\.SunDownloadManager
    2010-05-23 15:32 . 2010-05-23 15:32 -------- d-----w- c:\documents and settings\All Users\Application Data\Comodo Downloader
    2010-05-23 00:49 . 2010-05-25 14:35 -------- d-----w- c:\program files\MSECACHE
    2010-05-22 17:16 . 2010-05-22 17:16 -------- d-----w- C:\rsit
    2010-05-21 21:47 . 2010-05-22 15:05 -------- d-----w- C:\ComboFix
    2010-05-12 01:33 . 2010-05-12 01:33 -------- d-----w- c:\documents and settings\All Users\Application Data\Driver Whiz
    2010-04-30 07:36 . 2010-05-21 05:18 664 ----a-w- c:\windows\system32\d3d9caps.dat
    2010-04-30 07:36 . 2010-04-30 07:36 552 ----a-w- c:\windows\system32\d3d8caps.dat
    2010-04-30 07:36 . 2010-05-11 08:20 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
    2010-04-29 22:25 . 2010-04-29 22:25 47292 ---ha-w- c:\windows\system32\mlfcache.dat

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-05-29 14:59 . 2009-09-02 13:29 87 ----a-w- c:\documents and settings\User\jagex_runescape_preferences2.dat
    2010-05-29 14:49 . 2010-03-02 02:54 -------- d-----w- c:\program files\Diablo II
    2010-05-29 14:44 . 2008-09-27 17:07 69 ----a-w- c:\documents and settings\User\jagex_runescape_preferences.dat
    2010-05-24 22:45 . 2008-09-27 16:54 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
    2010-05-23 03:52 . 2008-09-27 17:15 -------- d-----w- c:\program files\AVG
    2010-05-23 03:51 . 2008-09-27 17:15 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
    2010-05-22 02:09 . 2009-10-29 03:29 -------- d-----w- c:\documents and settings\User\Application Data\vlc
    2010-05-21 03:40 . 2008-04-14 12:00 4224 ----a-w- c:\windows\system32\drivers\rdpcdd.sys
    2010-05-15 23:02 . 2009-12-04 22:49 1474832 ----a-w- c:\windows\system32\drivers\sfi.dat
    2010-05-15 18:29 . 2010-03-25 00:40 54657 ----a-w- c:\windows\DIIUnin.dat
    2010-05-04 03:10 . 2010-03-17 05:58 256 ----a-w- c:\windows\system32\pool.bin
    2010-03-25 00:52 . 2009-02-11 14:15 21840 ----atw- c:\windows\system32\SIntfNT.dll
    2010-03-25 00:52 . 2009-02-11 14:15 17212 ----atw- c:\windows\system32\SIntf32.dll
    2010-03-25 00:52 . 2009-02-11 14:15 12067 ----atw- c:\windows\system32\SIntf16.dll
    2010-03-25 00:40 . 2010-03-25 00:40 2829 ----a-w- c:\windows\DIIUnin.pif
    2010-03-25 00:40 . 2010-03-25 00:40 94208 ----a-w- c:\windows\DIIUnin.exe
    2010-03-25 00:10 . 2010-03-25 00:10 0 ----a-w- c:\documents and settings\User\jagex__preferences3.dat
    2010-03-17 06:07 . 2008-09-26 17:19 58608 ----a-w- c:\documents and settings\User\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2010-03-15 02:39 . 2010-03-15 02:39 15 ----a-w- C:\resetlog.exe
    2010-03-13 01:29 . 2010-03-13 01:29 1956808 ----a-w- c:\documents and settings\User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\fpupdateax\fpupdateax.exe
    2010-03-11 12:38 . 2008-04-14 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
    2010-03-11 12:38 . 2008-04-14 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
    2010-03-11 12:38 . 2008-04-14 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
    2010-03-09 11:09 . 2008-04-14 12:00 430080 ----a-w- c:\windows\system32\vbscript.dll
    2009-05-01 21:02 . 2009-05-01 21:02 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
    2009-05-01 21:02 . 2009-05-01 21:02 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
    .

    ((((((((((((((((((((((((((((( SnapShot_2010-05-26_14.44.17 )))))))))))))))))))))))))))))))))))))))))
    .
    + 2010-05-29 02:17 . 2010-05-29 02:17 16384 c:\windows\temp\Perflib_Perfdata_350.dat
    + 2009-05-19 14:15 . 2010-05-29 14:44 49152 c:\windows\.jagex_cache_32\runescape\jagmisc.dll
    - 2009-05-19 14:15 . 2010-05-22 18:26 49152 c:\windows\.jagex_cache_32\runescape\jagmisc.dll
    + 2009-05-19 14:15 . 2010-05-29 14:44 86016 c:\windows\.jagex_cache_32\runescape\jaggl.dll
    - 2009-05-19 14:15 . 2010-05-22 18:26 86016 c:\windows\.jagex_cache_32\runescape\jaggl.dll
    + 2010-05-13 13:56 . 2010-05-29 14:44 81920 c:\windows\.jagex_cache_32\runescape\hw3d.dll
    - 2010-05-13 13:56 . 2010-05-22 18:26 81920 c:\windows\.jagex_cache_32\runescape\hw3d.dll
    - 2010-02-08 22:25 . 2010-05-22 18:26 831488 c:\windows\.jagex_cache_32\runescape\sw3d.dll
    + 2010-02-08 22:25 . 2010-05-29 14:44 831488 c:\windows\.jagex_cache_32\runescape\sw3d.dll
    - 2010-05-13 13:56 . 2010-05-22 18:26 102400 c:\windows\.jagex_cache_32\runescape\jagdx.dll
    + 2010-05-13 13:56 . 2010-05-29 14:44 102400 c:\windows\.jagex_cache_32\runescape\jagdx.dll
    - 2010-05-13 13:56 . 2010-05-22 18:26 102400 c:\windows\.jagex_cache_32\runescape\jaclib.dll
    + 2010-05-13 13:56 . 2010-05-29 14:44 102400 c:\windows\.jagex_cache_32\runescape\jaclib.dll
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "RTHDCPL"="RTHDCPL.EXE" [2007-09-11 16844800]
    "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2010-03-19 2046816]
    "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-01-16 86016]
    "SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
    "OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-01-16 13680640]
    "itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2009-05-21 1501064]
    "IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-05-26 1468296]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
    2009-08-17 14:44 11952 ----a-w- c:\windows\system32\avgrsstx.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BlackBerryAutoUpdate]
    2009-11-20 04:29 623960 ----a-w- c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
    2009-11-12 22:33 141600 ----a-w- c:\program files\iTunes\iTunesHelper.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
    2008-04-14 11:42 1695232 ------w- c:\program files\Messenger\msmsgs.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
    2009-07-26 22:44 3883856 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
    "c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
    "c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
    "c:\\Program Files\\Starcraft\\StarCraft.exe"=
    "c:\\Program Files\\Steam\\steamapps\\ae_anton\\counter-strike source\\hl2.exe"=
    "c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
    "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\WINDOWS\\system32\\PnkBstrA.exe"=
    "c:\\WINDOWS\\system32\\PnkBstrB.exe"=
    "e:\\Program Files\\StarCraft II Beta\\StarCraft II.exe"=
    "e:\\Program Files\\StarCraft II Beta\\Versions\\Base14133\\SC2.exe"=
    "e:\\Program Files\\StarCraft II Beta\\Versions\\Base14093\\SC2.exe"=

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "3724:TCP"= 3724:TCP:Blizzard Downloader
    "6112:TCP"= 6112:TCP:Blizzard Downloader
    "5720:TCP"= 5720:TCP:Jumi Controller
    "5720:UDP"= 5720:UDP:Jumi Controller

    R0 BsStor;B.H.A Storage Helper Driver;c:\windows\system32\drivers\BsStor.sys [1/22/2009 7:06 PM 9344]
    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [9/27/2008 11:15 AM 335240]
    R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [9/27/2008 11:15 AM 108552]
    R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [9/27/2008 11:15 AM 908056]
    R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [9/27/2008 11:15 AM 297752]
    S4 BsUDF;B.H.A UDF Filesystem;c:\windows\system32\drivers\BsUDF.sys [1/22/2009 7:06 PM 394496]
    S4 d347bus;d347bus;c:\windows\system32\drivers\d347bus.sys [11/3/2009 5:51 PM 155136]
    S4 d347prt;d347prt;c:\windows\system32\drivers\d347prt.sys [11/3/2009 5:51 PM 5248]
    S4 HTUGX;HTUGX;c:\docume~1\User\LOCALS~1\Temp\HTUGX.exe --> c:\docume~1\User\LOCALS~1\Temp\HTUGX.exe [?]
    S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\Microsoft SQL Server\100\Shared\sqladhlp.exe [7/10/2008 6:28 PM 47128]
    S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [7/10/2008 2:49 AM 242712]
    S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [11/10/2008 10:55 AM 721904]
    S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [7/10/2008 6:28 PM 369688]
    .
    Contents of the 'Scheduled Tasks' folder

    2010-05-23 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]
    .
    .
    ------- Supplementary Scan -------
    .
    uInternet Settings,ProxyOverride = *.local
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    FF - ProfilePath - c:\documents and settings\User\Application Data\Mozilla\Firefox\Profiles\3u4ipr5s.default\
    FF - plugin: c:\documents and settings\User\Application Data\Move Networks\plugins\npqmp071502000008.dll
    FF - plugin: c:\program files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
    FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

    ---- FIREFOX POLICIES ----
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-05-29 11:25
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'explorer.exe'(4028)
    c:\windows\system32\WININET.dll
    c:\program files\ScanSoft\OmniPageSE4\OpHookSE4.dll
    c:\windows\system32\msi.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    .
    Completion time: 2010-05-29 11:26:35
    ComboFix-quarantined-files.txt 2010-05-29 17:26
    ComboFix2.txt 2010-05-28 14:38
    ComboFix3.txt 2010-05-27 21:12
    ComboFix4.txt 2010-05-26 14:45
    ComboFix5.txt 2010-05-29 17:20

    Pre-Run: 50,301,427,712 bytes free
    Post-Run: 50,266,968,064 bytes free

    - - End Of File - - 861626DF271ECF43F508FD3F945D5895

  10. #50
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    2. Reboot.

    3. Turn ON System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.
    NOTE: only do this ONCE,NOT on a regular basis


    Now lets uninstall ComboFix:
    • Click START then RUN
    • Now copy-paste Combofix /uninstall in the runbox and click OK



    Please download OTC and save it to desktop.
    • Double-click OTC.exe.
    • Click the CleanUp! button.
    • Select Yes when the
      Begin cleanup Process?
      prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.


    Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


    Make your Internet Explorer more secure

    This can be done by following these simple instructions:
    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click once on the Custom Level button.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialize and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    When all these settings have been made, click on the OK button.
    If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.



    The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

    • hosts file:
      • Every version of windows has a hosts file as part of them.
      • In a very basic sense, they are used to locate webpages.
      • We can customize a hosts file so that it blocks certain webpages.
      • However, it can slow down certain computers.
      • This is why using a hosts file is optional!!

      Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
      If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
      1. Click the start button (at the lower left hand corner of your screen)
      2. Click run
      3. In the dialog box, type services.msc
      4. hit enter, then locate dns client
      5. Highlight it, then double-click it.
      6. On the dropdown box, change the setting from automatic to manual.
      7. Click ok
    • Run Secunia vulnerability check here and fix its findings.



    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade


    PS. You can now re-enable emulation drivers.

    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers.
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK

    IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

    Your Emulation drivers are now re-enabled.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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