my settings match the tutorial on the e-mail website. One thing I have seen on some websites when I did a search for my problem was that there is this idea that firewalls can block the connection to the server. I disabled online armor but that didn't help. Are there other programs from the list you gave me that I should investigate to see if they are doing something to outlook?

When I test the settings in outlook what happens is that it says test account settings was cancelled.