my settings match the tutorial on the e-mail website. One thing I have seen on some websites when I did a search for my problem was that there is this idea that firewalls can block the connection to the server. I disabled online armor but that didn't help. Are there other programs from the list you gave me that I should investigate to see if they are doing something to outlook?
When I test the settings in outlook what happens is that it says test account settings was cancelled.
Well there are many things that could be going on. Rather than having me just point you to links and shotgunning this, I suggest you post for help in a forum area that specializes in this. One suggestion would be to go here. I do malware removal help over there and I know the techs there are outstanding too.
You can put a link into the topic here so they know what we've been doing.
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