SpyBot Freezing

[PeowPeowx]

K well, i check for problems right. And then i go to fix selected problems or whatever it is, and then it does a little bit and freezes. I've tried about 20 times, and the same result every time.

I'm not too keen about vacuuming the computer :I im not the best with computers.. and i'd rather see my options before i decide to maybe have a go.. is it maybe better to pay $45 to get a computer guy to my place to fix this? or would it be easier to just do it myself. What can I do?

[youngbuck]

I have either the same problem, or a similar problem. When running Spybot S&D, my computer always hangs when on the CoolWWWSearch.Feat2DLL. As far as I know, this is the only problem I have with this computer, so I'm not sure why it's doing it, other than that it is some self defense mechanism of the spy/malware.

My motherboard and cpu temps are perfectly fine, and there isn't excess dust collected inside the case.

I even narrowed it down by selecting only a few different file sets to scan each time. Spybot will finish scanning with all of the file sets selected, until I select the Hijackers.sbi. On when this is selected does Spybot freeze. And by freeze, I mean that my computer completely freezes, the mouse and keyboard do not respond, and that's how it stays no matter how long I leave it.

:(

[PeowPeowx]

Awe. I feel your pain. There were so many problems detected on my computer, mostly because I havent cleaned it up for a while. && my computer's been particularly laggy lately.. So i was thinking that maybe spyware or something was the problem. I've never had trouble with spybot before, so this is kind of strange. But i just want to get it fixed.

[md usa spybot fan]

PeowPeowx:

Please see if the suggestions made by spybotsandra in the following thread help:

• Spybot hangs when deleting
  http://forums.spybot.info/showthread.php?t=5299

If that does not work you could try to run Spybot in Safe mode (see Note #1) and see if that works.

Note #1: To reboot your system in Safe mode see:

• Starting your computer in Safe mode

[md usa spybot fan]

youngbuck:

Hangs while scanning for CoolWWWSearch.Feat2DLL have been noted by others. Consider posting in the Malware Removal forum and having someone take a look at your system to see if they can determine the cause of the problem.

Follow the instructions outlined in the following reference:

• BEFORE you POST. Preliminary Steps. Please READ to avoid assistance being delayed
  http://forums.spybot.info/showthread.php?t=288

Then start a new thread (topic) in the following forum:

• Malware Removal
  http://forums.spybot.info/forumdisplay.php?f=22

Note: Describe the problem you are having and include the HijackThis log and the on-line Anti Virus scan log/report produced when following instruction above.

[PeowPeowx]

I tried all of Sandra's options but each time, spybot just froze.