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Thread: Malware antivirus program pops up

  1. #1
    Junior Member
    Join Date
    Aug 2010
    Posts
    6

    Default Malware antivirus program pops up

    There's a program that claims to be anti-virus that popped up on my computer telling me that I was infected, however I use Norton and this definitely wasn't Norton. Running DDS I got this log file:


    DDS (Ver_10-03-17.01) - NTFSX64
    Run by Wiegand at 16:22:39.45 on Mon 08/23/2010
    Internet Explorer: 8.0.7600.16385
    Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2038.618 [GMT -5:00]

    SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}

    ============== Running Processes ===============

    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k HsfXAudioService
    C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\WUDFHost.exe
    C:\Program Files\Logitech\SetPoint\LBTWiz.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files (x86)\SlySoft\AnyDVD\AnyDVDtray.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
    C:\Users\Wiegand\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
    C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
    C:\Users\Wiegand\AppData\Local\Google\Update\1.2.183.29\GoogleCrashHandler.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files (x86)\CallWave\IAM.exe
    C:\Program Files (x86)\SlySoft\AnyDVD\ADvdDiscHlp64.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Java\jre6\bin\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Binnerup Consult\My Movies for Windows Media Center\My Movies Tray.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files (x86)\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe
    C:\Program Files (x86)\Microsoft Office\Office14\OfficeSAS\OfficeSAS.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\system32\DllHost.exe
    C:\Program Files (x86)\Java\jre6\bin\jucheck.exe
    C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\ehome\ehRecvr.exe
    C:\Users\Wiegand\Desktop\HijackThis.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files (x86)\ERUNT\ERUNT.EXE
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\Wiegand\Desktop\dds.scr
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uSearch Page = hxxp://www.google.com
    uSearch Bar = Preserve
    mLocal Page = c:\windows\syswow64\blank.htm
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mWinlogon: Userinit=userinit.exe
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~2\spybot~1\SDHelper.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files (x86)\norton internet security\engine\17.7.0.12\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files (x86)\norton internet security\engine\17.7.0.12\IPSBHO.DLL
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~2\micros~1\office14\GROOVEEX.DLL
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~2\micros~1\office14\URLREDIR.DLL
    BHO: Foxit Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files (x86)\ask.com\GenericAskToolbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files (x86)\norton internet security\engine\17.7.0.12\coIEPlg.dll
    TB: Foxit Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files (x86)\ask.com\GenericAskToolbar.dll
    uRun: [AnyDVD] c:\program files (x86)\slysoft\anydvd\AnyDVDtray.exe
    uRun: [Google Update] "c:\users\wiegand\appdata\local\google\update\GoogleUpdate.exe" /c
    uRun: [Lala Music Mover] "c:\program files (x86)\lala.com\lala music mover\LalaMover.exe" /minimized
    uRun: [OfficeSyncProcess] c:\program files (x86)\microsoft office\office14\MSOSYNC.EXE
    uRun: [SansaDispatch] c:\users\wiegand\appdata\roaming\sandisk\sansa updater\SansaDispatch.exe
    uRun: [TomTomHOME.exe] "c:\program files (x86)\tomtom home 2\TomTomHOMERunner.exe"
    mRun: [BCSSync] "c:\program files (x86)\microsoft office\office14\BCSSync.exe" /DelayServices
    mRun: [SunJavaUpdateSched] "c:\program files (x86)\java\jre6\bin\jusched.exe"
    mRun: [QuickTime Task] "c:\program files (x86)\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files (x86)\itunes\iTunesHelper.exe"
    mRun: [My Movies Tray] "c:\program files (x86)\binnerup consult\my movies for windows media center\My Movies Tray.exe"
    StartupFolder: c:\users\wiegand\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files (x86)\microsoft office\office14\ONENOTEM.EXE
    StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\callwave.lnk - c:\program files (x86)\callwave\IAM.exe
    StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
    StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\office~1.lnk - c:\program files (x86)\microsoft office\office14\officesas\officeSASscheduler.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files (x86)\microsoft office\office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files (x86)\microsoft office\office14\ONBttnIELinkedNotes.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~2\spybot~1\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files (x86)\common files\microsoft shared\office14\MSOXMLMF.DLL
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~2\micros~1\office14\GROOVEEX.DLL
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\progra~1\micros~2\office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    mRun-x64: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    mRun-x64: [Bluetooth Connection Assistant] LBTWIZ.EXE -silent
    mRun-x64: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun-x64: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun-x64: [Persistence] c:\windows\system32\igfxpers.exe
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
    Hosts: 127.0.0.1 www.spywareinfo.com

    ================= FIREFOX ===================

    FF - ProfilePath - c:\users\wiegand\appdata\roaming\mozilla\firefox\profiles\gjwiegandfamily@toast.net\
    FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
    FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\coffplgn\components\coFFPlgn.dll
    FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\ipsffplgn\components\IPSFFPl.dll
    FF - component: c:\users\wiegand\appdata\roaming\mozilla\firefox\profiles\gjwiegandfamily@toast.net\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
    FF - component: c:\users\wiegand\appdata\roaming\mozilla\firefox\profiles\gjwiegandfamily@toast.net\extensions\{340c2bbc-ce74-4362-90b5-7c26312808ef}\platform\winnt_x86-msvc\components\WeaveCrypto.dll
    FF - component: c:\users\wiegand\appdata\roaming\mozilla\firefox\profiles\gjwiegandfamily@toast.net\extensions\refractor@developer.mozilla.org\components\prism.dll
    FF - plugin: c:\progra~2\micros~1\office14\NPAUTHZ.DLL
    FF - plugin: c:\progra~2\micros~1\office14\NPSPWRAP.DLL
    FF - plugin: c:\program files (x86)\google\picasa3\npPicasa3.dll
    FF - plugin: c:\program files (x86)\mozilla firefox\plugins\npFoxitReaderPlugin.dll
    FF - plugin: c:\program files (x86)\windows live\photo gallery\NPWLPG.dll
    FF - plugin: c:\users\wiegand\appdata\local\google\update\1.2.183.29\npGoogleOneClick8.dll
    FF - plugin: c:\users\wiegand\appdata\local\huludesktop\instances\0.9.14.1\nphdplg.dll
    FF - plugin: c:\windows\system32\wat\npWatWeb.dll

    ---- FIREFOX POLICIES ----
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
    c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
    c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
    c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
    c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
    c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
    c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
    c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

    ============= SERVICES / DRIVERS ===============

    R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nisx64\1107000.00c\symds64.sys [2010-5-26 433200]
    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nisx64\1107000.00c\symefa64.sys [2010-5-26 221232]
    R1 BHDrvx64;BHDrvx64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20100810.004\BHDrvx64.sys [2010-8-9 945200]
    R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nisx64\1107000.00c\cchpx64.sys [2010-5-26 615040]
    R1 IDSVia64;IDSVia64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20100820.001\IDSviA64.sys [2010-8-20 463408]
    R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nisx64\1107000.00c\ironx64.sys [2010-5-26 150064]
    R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nisx64\1107000.00c\symtdiv.sys [2010-5-26 451120]
    R2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 27136]
    R2 NIS;Norton Internet Security;c:\program files (x86)\norton internet security\engine\17.7.0.12\ccsvchst.exe [2010-5-26 126392]
    R2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\spybot - search & destroy\SDWinSec.exe [2010-1-14 1153368]
    R2 TomTomHOMEService;TomTomHOMEService;c:\program files (x86)\tomtom home 2\TomTomHOMEService.exe [2010-6-24 92008]
    R3 CAXHWBS2;CAXHWBS2;c:\windows\system32\drivers\CAXHWBS2.sys [2009-2-13 411136]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-28 132656]
    R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt64win7.sys [2010-3-4 346144]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\microsoft.net\framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [2010-4-14 54824]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files (x86)\microsoft office\office14\GROOVE.EXE [2009-10-29 30603640]
    S3 NWUSBCDFIL64;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil64.sys [2008-7-7 25600]
    S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2008-5-9 213120]
    S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-9-26 4924336]
    S3 SMSIVZAM5X64;SMSIVZAM5X64 NDIS Protocol Driver;c:\progra~2\verizo~1\vzacce~1\SMSIVZAM5X64.SYS [2009-3-20 43032]
    S3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\drivers\usbaapl64.sys [2009-8-28 49152]
    S3 USBTINSP;TI-Nspire(TM) Handheld Device Driver;c:\windows\system32\drivers\tinspusb.sys [2010-2-19 140800]
    S3 VBoxUSB;VirtualBox USB;c:\windows\system32\drivers\VBoxUSB.sys [2010-3-25 43664]
    S3 VST64_DPV;VST64_DPV;c:\windows\system32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
    S3 VST64HWBS2;VST64HWBS2;c:\windows\system32\drivers\VSTBS26.SYS [2009-7-13 411136]
    S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-2 1255736]

    =============== Created Last 30 ================

    2010-08-23 00:29:31 0 d-----w- c:\users\wiegand\appdata\roaming\Foxit Software
    2010-08-23 00:29:09 0 d-----w- c:\program files (x86)\Ask.com
    2010-08-23 00:29:00 0 d-----w- c:\program files (x86)\Foxit Software
    2010-08-20 04:07:09 0 d-----w- c:\program files (x86)\Binnerup Consult
    2010-08-18 23:03:37 0 d-----w- c:\windows\syswow64\Adobe
    2010-08-12 00:58:57 1896832 ----a-w- c:\windows\system32\drivers\tcpip.sys
    2010-08-12 00:38:31 5507968 ----a-w- c:\windows\system32\ntoskrnl.exe
    2010-08-12 00:38:30 3955080 ----a-w- c:\windows\syswow64\ntkrnlpa.exe
    2010-08-12 00:38:30 3899784 ----a-w- c:\windows\syswow64\ntoskrnl.exe
    2010-08-12 00:09:08 340992 ----a-w- c:\windows\system32\schannel.dll
    2010-08-12 00:09:08 224256 ----a-w- c:\windows\syswow64\schannel.dll
    2010-08-12 00:07:44 463360 ----a-w- c:\windows\system32\drivers\srv.sys
    2010-08-12 00:07:44 404992 ----a-w- c:\windows\system32\drivers\srv2.sys
    2010-08-12 00:07:44 162304 ----a-w- c:\windows\system32\drivers\srvnet.sys
    2010-08-12 00:01:31 52224 ----a-w- c:\windows\system32\rtutils.dll
    2010-08-12 00:01:31 37376 ----a-w- c:\windows\syswow64\rtutils.dll
    2010-08-11 23:48:33 82944 ----a-w- c:\windows\syswow64\iccvid.dll
    2010-08-11 23:48:32 3122688 ----a-w- c:\windows\system32\win32k.sys
    2010-08-11 23:47:23 1877504 ----a-w- c:\windows\system32\msxml3.dll
    2010-08-11 23:47:23 1233920 ----a-w- c:\windows\syswow64\msxml3.dll
    2010-08-07 08:00:59 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_NuidFltr_01005.Wdf
    2010-08-04 05:30:44 12867584 ----a-w- c:\windows\syswow64\shell32.dll
    2010-07-28 19:25:43 137000 ----a-w- c:\windows\syswow64\MSMAPI32.OCX
    2010-07-28 19:25:42 87040 ----a-w- c:\windows\system32\pdfcmnnt.dll
    2010-07-28 19:25:42 662288 ----a-w- c:\windows\syswow64\MSCOMCT2.OCX
    2010-07-28 19:25:40 23552 ----a-w- c:\windows\syswow64\MSMPIDE.DLL
    2010-07-28 19:25:40 0 d-----w- c:\program files (x86)\PDFCreator
    2010-07-28 00:55:25 0 d-----w- C:\Temp
    2010-07-27 13:31:08 0 d-----w- c:\program files (x86)\Devnz
    2010-07-27 00:02:13 0 d-----w- c:\program files\Silicondust

    ==================== Find3M ====================

    2010-08-22 20:41:54 99 ----a-w- c:\users\wiegand\jagex_runescape_preferences2.dat
    2010-08-22 20:12:50 46 ----a-w- c:\users\wiegand\jagex_runescape_preferences.dat
    2010-07-22 11:37:32 125888 ----a-w- c:\windows\system32\drivers\AnyDVD.sys
    2010-06-30 07:13:46 1192960 ----a-w- c:\windows\system32\wininet.dll
    2010-06-30 06:25:31 978432 ----a-w- c:\windows\syswow64\wininet.dll
    2010-06-30 06:25:18 1226240 ----a-w- c:\windows\syswow64\urlmon.dll
    2010-06-30 06:22:45 606208 ----a-w- c:\windows\syswow64\mstime.dll
    2010-06-30 06:22:34 5971456 ----a-w- c:\windows\syswow64\mshtml.dll
    2010-06-30 06:22:33 64512 ----a-w- c:\windows\syswow64\msfeedsbs.dll
    2010-06-30 06:21:57 48128 ----a-w- c:\windows\syswow64\jsproxy.dll
    2010-06-30 06:21:47 185856 ----a-w- c:\windows\syswow64\iepeers.dll
    2010-06-30 06:21:47 176640 ----a-w- c:\windows\syswow64\ieui.dll
    2010-06-30 06:21:46 10985472 ----a-w- c:\windows\syswow64\ieframe.dll
    2010-06-30 06:21:44 381440 ----a-w- c:\windows\syswow64\iedkcs32.dll
    2010-06-30 06:19:16 12800 ----a-w- c:\windows\syswow64\msfeedssync.exe
    2010-06-12 18:06:49 0 ----a-w- c:\users\wiegand\jagex__preferences3.dat
    2010-05-27 07:24:13 34304 ----a-w- c:\windows\syswow64\atmlib.dll
    2010-05-27 06:34:09 46080 ----a-w- c:\windows\system32\atmlib.dll
    2010-05-27 04:11:32 366080 ----a-w- c:\windows\system32\atmfd.dll
    2010-05-27 03:49:37 293888 ----a-w- c:\windows\syswow64\atmfd.dll
    2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
    2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
    2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
    2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
    2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
    2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
    2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
    2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
    2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
    2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
    2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
    2010-01-24 04:02:58 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\index.dat
    2010-01-24 04:02:58 49152 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
    2010-01-24 04:02:58 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\roaming\microsoft\windows\cookies\index.dat
    2009-12-12 02:09:40 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
    2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
    2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

    ============= FINISH: 16:24:01.35 ===============

    Any help would be greatly appreciated.

    Thanks!

  2. #2
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    hi,

    Your log is a few days old. If you still need help post back.
    How Can I Reduce My Risk?

  3. #3
    Junior Member
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    Default

    Hi, I am still having trouble. An antivirus scan shows no threats, but there's got to be something that caused that malware to pop up.

    Thanks

  4. #4
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    ok we will get a download to start with. Other than the pop ups are you getting redirected to web sites? does your browser seem to have a mind of its own?


    Please download Malwarebytes to your desktop.

    Double-click mbam-setup.exe and follow the prompts to install the program.

    Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

    If an update is found, it will download and install the latest version.

    Once the program has loaded, select Perform FULL SCAN, then click Scan.
    When the scan is complete, click OK, then Show Results to view the results.

    Be sure that everything is checked, and click *Remove Selected.*

    *A restart of your computer may be required to remove some items. If prompted please restart your computer to complete the fix.*

    When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
    Post the log in your reply.
    How Can I Reduce My Risk?

  5. #5
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    Default

    There hasn't been any erratic behavior or redirecting etc. I myself never saw the malware, but it was described to me and the person who told me was 100% sure it wasn't Norton, which is installed on that computer. I'll try the malwarebytes.

    Thanks!

  6. #6
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    I ran the malwarebytes scan and it found nothing. Here is the log:

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4503

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    8/29/2010 3:07:09 PM
    mbam-log-2010-08-29 (15-07-09).txt

    Scan type: Full scan (C:\|)
    Objects scanned: 264966
    Time elapsed: 52 minute(s), 17 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

  7. #7
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    Well that result cant look any better.

    but it was described to me and the person who told me was 100% sure it wasn't Norton,
    Most likely you would see it again at some point.
    Is Spybot or Norton flagging anything? Just for your info here is a link to signs that you may have malware on your computer.
    How Can I Reduce My Risk?

  8. #8
    Junior Member
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    Default

    Nope. I ran scans with both Spybot and Norton, and neither has shown anything. The user that told me about seeing the popup said that it said the computer was infected with all sorts of viruses, and they clicked "start". Since then the program hasn't shown up.

  9. #9
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    Why dont you just be on look out for any pop ups. Malwarebytes is very good at removing this type of malware. Check for updates before doing a scan with it. If it or anything else finds any malware or you start getting pop ups then go ahead and post back. I will keep the thread open for a while.
    How Can I Reduce My Risk?

  10. #10
    Junior Member
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    Ok thanks.

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