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Thread: How to remove windows explorer malware

  1. #1
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    Default How to remove windows explorer malware

    Hi friends,

    I got infected with 177 malware items. I just tried to download opensuse11.3 from mirrorackspace.com. So i cleaned the 170 infections with Spybot. When i run the spybot the items now detected are

    1 Adobe flash player cookies

    2 cache

    3 history

    4 MS direct3D

    5 Windows

    6 windows explorer (THis is the one )


    The windows explorer is not removed rest of all are removed by spybot Spybot asks for a startup scan. i have done that but the items detected wont show up Instead Spybot windows show 3 detected at the bottom left side. Spybot dialog box say it is resident in the memory. How to remove the no 6 item called the windows explorer


    Regards


    Dalfish

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello dalfish,

    Could you copy paste the top of the log showing the items found please.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Default The log that you requested

    MS Office 12.0 (Excel): [SBI $546355D5] Recent Cartel List (1 files) (Registry key, nothing done)

    HKEY_USERS\S-1-5-21-1953444363-2538418381-4065474521-1000\Software\Microsoft\Office\12.0\Excel\File MRU



    MS Office 12.0 (Word): [SBI $E357B233] Recent Document List (2 files) (Registry key, nothing done)

    HKEY_USERS\S-1-5-21-1953444363-2538418381-4065474521-1000\Software\Microsoft\Office\12.0\Word\File MRU



    Windows: [SBI $1E4E2003] Drivers installation paths (Registry change, nothing done)

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources



    Windows Explorer: [SBI $2026AFB6] User Assistant history IE (1 files) (Registry key, nothing done)

    HKEY_USERS\S-1-5-21-1953444363-2538418381-4065474521-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{5E6AB780-7743-11CF-A12B-00AA004AE837}\Count



    Windows Explorer: [SBI $6107D172] User Assistant history files (28 files) (Registry key, nothing done)

    HKEY_USERS\S-1-5-21-1953444363-2538418381-4065474521-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count



    Windows Explorer: [SBI $D20DA0AD] Recent file global history (Registry key, nothing done)

    HKEY_USERS\S-1-5-21-1953444363-2538418381-4065474521-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs



    Cache: [SBI $49804B54] Cache (7) (Cache, nothing done)





    History: [SBI $49804B54] History (4) (History, nothing done)





    Congratulations!: No immediate threats were found. (Status)





    This is log that is generated after the scan


    Regards


    Dalfish

  4. #4
    Member of Team Spybot tashi's Avatar
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    Default

    Hello dalfish,

    Please open Spybot Search & Destroy > Help > About and let us know the version of Spybot and the date of last definitions.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
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    Default Definition information and spybot version

    Dear Tashi,

    Spybot search and Destroy1.6.2.46


    Definition 27/10/2010



    Regards


    Ashik

  6. #6
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    Hello dalfish,

    Please see this FAQ "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) which also includes instructions on posting a preliminary DDS log.

    Then start a new topic in the Malware Removal Forum and a volunteer analyst will advise you when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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