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Thread: Error Message

  1. #1
    Senior Member alicez's Avatar
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    Apr 2008
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    Default Error Message

    We just installed SB on my Acer netbook and I get an Error pop-up stasting:Access Violation @ address 005a2766 in module "SpybotSD.exe" Read Address 4F4D54D5.

    I believe my son also got the same message with previous SB, which he uninstalled and installed it again. 1.6.2.46

    What is happening please? This is the first time that this has happened on this netbook.

    Alice
    Vista also Win7 (64-Bit) IE 9; MSE; SpywareBlaster; MalwareBytes; SpyBot

  2. #2

    Default

    Hello,

    Seems like you have a damaged advcheck.dll.

    Please uninstall Spybot - Search & Destroy according to the following link:
    http://www.safer-networking.org/en/howto/uninstall.html
    Then make a fresh install of Spybot - Search & Destroy 1.6.2.
    http://www.spybotupdates.com/files/spybotsd162.exe

    Make sure that you also delete this folders and all files in it:
    C:\Program Files\Spybot - Search & Destroy\
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\

    Please note that the Application Data Folder is hidden. So if you can't find this folder please check your folder properties.
    O God! can I not save
    One from the pitiless wave?
    Is all that we see or seem
    But a dream within a dream?

  3. #3
    Senior Member alicez's Avatar
    Join Date
    Apr 2008
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    179

    Default

    Quote Originally Posted by Spybotnorma View Post
    Hello,

    Seems like you have a damaged advcheck.dll.

    Please uninstall Spybot - Search & Destroy according to the following link:
    http://www.safer-networking.org/en/howto/uninstall.html
    Then make a fresh install of Spybot - Search & Destroy 1.6.2.
    http://www.spybotupdates.com/files/spybotsd162.exe

    Make sure that you also delete this folders and all files in it:
    C:\Program Files\Spybot - Search & Destroy\
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\

    Please note that the Application Data Folder is hidden. So if you can't find this folder please check your folder properties.
    May I ask if you are positive that this is the fault before I have my son uninstall and reinstall again?
    Vista also Win7 (64-Bit) IE 9; MSE; SpywareBlaster; MalwareBytes; SpyBot

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