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Thread: Need help with malware removal

  1. #1
    Junior Member
    Join Date
    Jan 2011
    Posts
    27

    Default Need help with malware removal

    The malware was installed 9th January 2011, and started with a redirection to system tools. After removing the directory manually and also a vbs script l.vbs in ..\local settings\temp i have observed the following:-
    (1) google searches are redirected
    (2) a svchost process takes all available cpu (98%)
    (3) my sd download will not install with a connection with the server could not be established.

    Please help me with removing this malware.


    DDS (Ver_10-12-12.02) - NTFSx86
    Run by Robert Prinsen at 13:39:05.29 on 16/01/2011
    Internet Explorer: 7.0.5730.13
    Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.447.124 [GMT 0:00]

    AV: Norton 360 *Disabled/Outdated* {A5F1BC7C-EA33-4247-961C-0217208396C4}
    FW: Norton 360 *Disabled*

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\ACS.exe
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\System32\svchost.exe -k eapsvcs
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
    C:\Program Files\NetScaler\NetScaler Secure Remote Access\nsverctl.exe
    C:\WINDOWS\System32\dmadmin.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Documents and Settings\Robert Prinsen.TOSHA60RPP\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uInternet Settings,ProxyOverride = 127.0.0.1;*.local
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
    TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
    TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
    TB: RadioBar Toolbar: {5b291e6c-9a74-4034-971b-a4b007a0b315} -
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [DriverUpdaterPro] c:\program files\ixi tools\driver updater pro\DriverUpdaterPro.exe -t
    uRun: [txhavqfy] c:\docume~1\robert~1.tos\locals~1\temp\pqwrumgxq\annitgjlajb.exe
    mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [AGRSMMSG] AGRSMMSG.exe
    mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
    mRun: [TPSMain] TPSMain.exe
    mRun: [NDSTray.exe] NDSTray.exe
    mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
    mRun: [PadTouch] "c:\program files\toshiba\padtouch\PadExe.exe
    mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
    mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\btbroa~1.lnk - c:\program files\bt broadband\help\bin\matcli.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
    DPF: {04897B74-BBBE-46E5-9550-5C487F39C2E4} - hxxp://support.informatica.com/atlas/19227/applets/SiebelAx_OutBound_mail.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
    DPF: {8C244272-1DC1-4CE7-9C6C-FABCA09EB543} - hxxp://support.informatica.com/atlas/19227/applets/SiebelAx_Desktop_Integration.cab
    DPF: {93A85BE8-6137-4E48-BBC8-E78E27035DB0} - hxxp://support.informatica.com/atlas/19227/applets/SiebelAx_HI_Client.cab
    DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Notify: AtiExtEvent - Ati2evxx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    Hosts: 192.168.1.65 POETJE

    ============= SERVICES / DRIVERS ===============

    R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2004-8-24 5632]
    R2 ns80503;ns80503;c:\windows\system32\ns80503.sys [2009-2-18 42296]
    R2 nsverctl;NetScaler SSL VPN Version Control;c:\program files\netscaler\netscaler secure remote access\nsverctl.exe [2009-2-18 53248]
    R3 Net6IM;Net6;c:\windows\system32\drivers\net6im51.sys [2009-2-18 43640]
    R3 WPC54GSv1;Linksys Wireless Notebook Adapter WPC54GSv1 Driver;c:\windows\system32\drivers\WPC54GSv1.SYS [2006-11-30 610816]
    S3 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
    S3 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
    S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-13 23888]
    S3 cpuz132;cpuz132;\??\c:\docume~1\robert~1.tos\locals~1\temp\cpuz132\cpuz132_x32.sys --> c:\docume~1\robert~1.tos\locals~1\temp\cpuz132\cpuz132_x32.sys [?]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\common files\symantec shared\eengine\eraserutilrebootdrv.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [?]
    S3 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
    S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091031.004\NAVENG.SYS [2009-10-31 84912]
    S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091031.004\NAVEX15.SYS [2009-10-31 1323568]
    S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-12-30 1245064]

    =============== Created Last 30 ================

    2011-01-09 04:16:30 -------- d-----w- c:\windows\system32\wbem\repository\FS
    2011-01-09 04:16:30 -------- d-----w- c:\windows\system32\wbem\Repository
    2011-01-09 03:38:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\gCkNc07000
    2010-12-19 20:28:10 -------- d-----w- c:\program files\iPod
    2010-12-19 20:27:55 -------- d-----w- c:\program files\iTunes
    2010-12-19 20:27:55 -------- d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
    2010-12-19 20:25:52 -------- d-----w- c:\docume~1\robert~1.tos\locals~1\applic~1\Apple
    2010-12-19 20:25:29 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
    2010-12-19 20:25:29 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
    2010-12-19 20:24:49 -------- d-----w- c:\program files\Bonjour
    2010-12-19 20:23:08 -------- d-----w- c:\docume~1\robert~1.tos\locals~1\applic~1\Apple Computer

    ==================== Find3M ====================

    2010-11-29 17:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
    2010-11-29 17:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts

    =================== ROOTKIT ====================

    Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
    Windows 5.1.2600 Disk: TOSHIBA_MK8032GAX rev.AD002D -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

    device: opened successfully
    user: MBR read successfully

    Disk trace:
    called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x85330555]<<
    _asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x853367b0]; MOV EAX, [0x8533682c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
    1 nt!IofCallDriver[0x804E37C5] -> \Device\Harddisk0\DR0[0x85372AB8]
    3 CLASSPNP[0xF7808FD7] -> nt!IofCallDriver[0x804E37C5] -> \Device\00000093[0x85375F18]
    5 ACPI[0xF775F620] -> nt!IofCallDriver[0x804E37C5] -> [0x85374B58]
    \Driver\atapi[0x852FDBF8] -> IRP_MJ_CREATE -> 0x85330555
    kernel: MBR read successfully
    _asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV SI, 0x7be; MOV CL, 0x4; CMP [SI], CH; JL 0x2d; JNZ 0x3b; }
    detected disk devices:
    \Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskTOSHIBA_MK8032GAX_______________________AD002D__#5&1c50b25f&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
    detected hooks:
    \Driver\atapi DriverStartIo -> 0x8533039B
    user & kernel MBR OK
    Warning: possible TDL3 rootkit infection !

    ============= FINISH: 13:40:45.62 ===============

  2. #2
    Emeritus
    Join Date
    Aug 2007
    Posts
    1,875

    Default

    Hello and welcome to Safer Networking.

    My name is km2357 and I will be helping you to remove any infection(s) that you may have.

    I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

    If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

    Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

    Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

    Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:


    Step # 1 Download and run DDS

    Download DDS and save it to your desktop from here or here or here
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.



    Step # 2: Download and Run Gmer

    Please download gmer.zip from Gmer and save it to your desktop.

    ***Please close any open programs ***

    Double-click gmer.exe. The program will begin to run.

    **Caution**
    These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst


    If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No.

    If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure that the 'Sections' button is ticked and the 'Show All' button is unticked.
    • Click the Scan button and let the program do its work. GMER will produce a log.
    • Once the scan is complete, you may receive another notice about rootkit activity.
    • Click OK.
    • GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.


    DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

    Please post the results from the GMER scan in your reply.


    In your next post/reply, I need to see the following:

    1. The two DDS Logs (DDS and Attach.txt)
    2. The GMER Log

    Use multiple posts if you can't fit everything into one post
    Malware Removal University Master
    Member of ASAP & UNITE

  3. #3
    Junior Member
    Join Date
    Jan 2011
    Posts
    27

    Default

    DDS.txt 01.16.2011 13:41
    ===================


    DDS (Ver_10-12-12.02) - NTFSx86
    Run by Robert Prinsen at 13:39:05.29 on 16/01/2011
    Internet Explorer: 7.0.5730.13
    Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.447.124 [GMT 0:00]

    AV: Norton 360 *Disabled/Outdated* {A5F1BC7C-EA33-4247-961C-0217208396C4}
    FW: Norton 360 *Disabled*

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\ACS.exe
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\System32\svchost.exe -k eapsvcs
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
    C:\Program Files\NetScaler\NetScaler Secure Remote Access\nsverctl.exe
    C:\WINDOWS\System32\dmadmin.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Documents and Settings\Robert Prinsen.TOSHA60RPP\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uInternet Settings,ProxyOverride = 127.0.0.1;*.local
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
    TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
    TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
    TB: RadioBar Toolbar: {5b291e6c-9a74-4034-971b-a4b007a0b315} -
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [DriverUpdaterPro] c:\program files\ixi tools\driver updater pro\DriverUpdaterPro.exe -t
    uRun: [txhavqfy] c:\docume~1\robert~1.tos\locals~1\temp\pqwrumgxq\annitgjlajb.exe
    mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [AGRSMMSG] AGRSMMSG.exe
    mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
    mRun: [TPSMain] TPSMain.exe
    mRun: [NDSTray.exe] NDSTray.exe
    mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
    mRun: [PadTouch] "c:\program files\toshiba\padtouch\PadExe.exe
    mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
    mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\btbroa~1.lnk - c:\program files\bt broadband\help\bin\matcli.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
    DPF: {04897B74-BBBE-46E5-9550-5C487F39C2E4} - hxxp://support.informatica.com/atlas/19227/applets/SiebelAx_OutBound_mail.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
    DPF: {8C244272-1DC1-4CE7-9C6C-FABCA09EB543} - hxxp://support.informatica.com/atlas/19227/applets/SiebelAx_Desktop_Integration.cab
    DPF: {93A85BE8-6137-4E48-BBC8-E78E27035DB0} - hxxp://support.informatica.com/atlas/19227/applets/SiebelAx_HI_Client.cab
    DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Notify: AtiExtEvent - Ati2evxx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    Hosts: 192.168.1.65 POETJE

    ============= SERVICES / DRIVERS ===============

    R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2004-8-24 5632]
    R2 ns80503;ns80503;c:\windows\system32\ns80503.sys [2009-2-18 42296]
    R2 nsverctl;NetScaler SSL VPN Version Control;c:\program files\netscaler\netscaler secure remote access\nsverctl.exe [2009-2-18 53248]
    R3 Net6IM;Net6;c:\windows\system32\drivers\net6im51.sys [2009-2-18 43640]
    R3 WPC54GSv1;Linksys Wireless Notebook Adapter WPC54GSv1 Driver;c:\windows\system32\drivers\WPC54GSv1.SYS [2006-11-30 610816]
    S3 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
    S3 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
    S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-13 23888]
    S3 cpuz132;cpuz132;\??\c:\docume~1\robert~1.tos\locals~1\temp\cpuz132\cpuz132_x32.sys --> c:\docume~1\robert~1.tos\locals~1\temp\cpuz132\cpuz132_x32.sys [?]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\common files\symantec shared\eengine\eraserutilrebootdrv.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [?]
    S3 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
    S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091031.004\NAVENG.SYS [2009-10-31 84912]
    S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091031.004\NAVEX15.SYS [2009-10-31 1323568]
    S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-12-30 1245064]

    =============== Created Last 30 ================

    2011-01-09 04:16:30 -------- d-----w- c:\windows\system32\wbem\repository\FS
    2011-01-09 04:16:30 -------- d-----w- c:\windows\system32\wbem\Repository
    2011-01-09 03:38:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\gCkNc07000
    2010-12-19 20:28:10 -------- d-----w- c:\program files\iPod
    2010-12-19 20:27:55 -------- d-----w- c:\program files\iTunes
    2010-12-19 20:27:55 -------- d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
    2010-12-19 20:27:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
    2010-12-19 20:25:52 -------- d-----w- c:\docume~1\robert~1.tos\locals~1\applic~1\Apple
    2010-12-19 20:25:29 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
    2010-12-19 20:25:29 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
    2010-12-19 20:24:49 -------- d-----w- c:\program files\Bonjour
    2010-12-19 20:23:08 -------- d-----w- c:\docume~1\robert~1.tos\locals~1\applic~1\Apple Computer

    ==================== Find3M ====================

    2010-11-29 17:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
    2010-11-29 17:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts

    =================== ROOTKIT ====================

    Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
    Windows 5.1.2600 Disk: TOSHIBA_MK8032GAX rev.AD002D -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

    device: opened successfully
    user: MBR read successfully

    Disk trace:
    called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x85330555]<<
    _asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x853367b0]; MOV EAX, [0x8533682c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
    1 nt!IofCallDriver[0x804E37C5] -> \Device\Harddisk0\DR0[0x85372AB8]
    3 CLASSPNP[0xF7808FD7] -> nt!IofCallDriver[0x804E37C5] -> \Device\00000093[0x85375F18]
    5 ACPI[0xF775F620] -> nt!IofCallDriver[0x804E37C5] -> [0x85374B58]
    \Driver\atapi[0x852FDBF8] -> IRP_MJ_CREATE -> 0x85330555
    kernel: MBR read successfully
    _asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV SI, 0x7be; MOV CL, 0x4; CMP [SI], CH; JL 0x2d; JNZ 0x3b; }
    detected disk devices:
    \Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskTOSHIBA_MK8032GAX_______________________AD002D__#5&1c50b25f&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
    detected hooks:
    \Driver\atapi DriverStartIo -> 0x8533039B
    user & kernel MBR OK
    Warning: possible TDL3 rootkit infection !

    ============= FINISH: 13:40:45.62 ===============

  4. #4
    Junior Member
    Join Date
    Jan 2011
    Posts
    27

    Default

    Attach.txt 01.16.2011 13:41
    =====================


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-12-12.02)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 30/12/2008 13:45:01
    System Uptime: 16/01/2011 12:45:09 (1 hours ago)

    Motherboard: TOSHIBA | | Portable PC
    Processor: Intel(R) Celeron(R) CPU 2.80GHz | mFCPGA | 2800/133mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 75 GiB total, 34.865 GiB free.
    D: is CDROM ()

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP1: 22/10/2010 18:46:45 - System Checkpoint
    RP2: 22/10/2010 18:56:06 - Software Distribution Service 3.0
    RP3: 22/10/2010 19:01:27 - Installed Windows NLSDownlevelMapping.
    RP4: 22/10/2010 19:01:54 - Installed Windows IDNMitigationAPIs.
    RP5: 22/10/2010 19:02:13 - Installed Windows Internet Explorer 7.
    RP6: 22/10/2010 19:02:32 - Software Distribution Service 3.0
    RP7: 22/10/2010 19:20:36 - Installed Windows NLSDownlevelMapping.
    RP8: 22/10/2010 19:21:12 - Installed Windows IDNMitigationAPIs.
    RP9: 22/10/2010 19:21:33 - Installed Windows Internet Explorer 7.
    RP10: 22/10/2010 20:50:47 - Restore Operation
    RP11: 22/10/2010 21:55:24 - Restore Operation
    RP12: 30/10/2010 23:28:28 - Software Distribution Service 3.0
    RP13: 02/11/2010 18:46:53 - System Checkpoint
    RP14: 03/11/2010 23:00:37 - System Checkpoint
    RP15: 06/11/2010 08:43:56 - System Checkpoint
    RP16: 08/11/2010 06:16:47 - System Checkpoint
    RP17: 10/11/2010 21:35:55 - System Checkpoint
    RP18: 13/11/2010 15:19:50 - System Checkpoint
    RP19: 20/11/2010 17:21:20 - System Checkpoint
    RP20: 21/11/2010 21:40:10 - System Checkpoint
    RP21: 23/11/2010 23:39:47 - System Checkpoint
    RP22: 26/11/2010 14:26:03 - System Checkpoint
    RP23: 27/11/2010 23:18:36 - System Checkpoint
    RP24: 29/11/2010 09:53:21 - System Checkpoint
    RP25: 01/12/2010 11:06:15 - System Checkpoint
    RP26: 02/12/2010 11:27:30 - System Checkpoint
    RP27: 03/12/2010 17:04:13 - System Checkpoint
    RP28: 05/12/2010 17:29:25 - System Checkpoint
    RP29: 07/12/2010 19:56:19 - System Checkpoint
    RP30: 09/12/2010 19:55:39 - System Checkpoint
    RP31: 12/12/2010 02:27:41 - System Checkpoint
    RP32: 13/12/2010 22:16:43 - System Checkpoint
    RP33: 15/12/2010 21:01:53 - System Checkpoint
    RP34: 18/12/2010 09:07:23 - System Checkpoint
    RP35: 19/12/2010 09:48:35 - System Checkpoint
    RP36: 19/12/2010 20:27:44 - Installed iTunes
    RP37: 21/12/2010 19:05:54 - System Checkpoint
    RP38: 22/12/2010 20:38:23 - System Checkpoint
    RP39: 24/12/2010 21:23:23 - System Checkpoint
    RP40: 25/12/2010 23:28:15 - System Checkpoint
    RP41: 27/12/2010 04:26:23 - System Checkpoint
    RP42: 28/12/2010 11:04:25 - System Checkpoint
    RP43: 29/12/2010 18:13:09 - System Checkpoint
    RP44: 31/12/2010 22:10:43 - System Checkpoint
    RP45: 02/01/2011 17:48:04 - System Checkpoint
    RP46: 04/01/2011 23:10:27 - System Checkpoint
    RP47: 09/01/2011 04:15:56 - Restore Operation
    RP48: 11/01/2011 18:17:24 - System Checkpoint
    RP49: 12/01/2011 18:59:00 - System Checkpoint
    RP50: 13/01/2011 22:14:34 - System Checkpoint
    RP51: 15/01/2011 03:47:34 - System Checkpoint

    ==== Installed Programs ======================

    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.3
    AppCore
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Atheros Client Utility
    Atheros Wireless LAN MiniPCI card Driver
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    Backup
    BitTorrent
    Bonjour
    BT Broadband Help
    ccCommon
    CD/DVD Drive Acoustic Silencer
    Citrix Access Gateway Enterprise Edition
    EPSON PhotoQuicker3.5
    EPSON Print CD
    EPSON PRINT Image Framer Tool2.1
    EPSON Printer Software
    ERUNT 1.1j
    ESPR800 Referene Guide
    ESPR800 Software Guide
    FastStone Image Viewer 3.6
    GearDrvs
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    InterVideo WinDVD for Toshiba
    iTunes
    Java 2 Runtime Environment, SE v1.4.2_05
    LiveUpdate (Symantec Corporation)
    Macromedia Flash Player
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Professional Edition 2003
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    MobTime Cell Phone Manager V6.6.5
    Motorola Driver Installation 3.2.0
    Norton 360
    Norton 360 (Symantec Corporation)
    Norton 360 HTMLHelp
    Norton Confidential Core
    Odyssey SDK
    PCI 1620 Cardbus Controller and Software
    PCI1620 Ultramedia Controller
    PIF DESIGNER2.1
    QuickTime
    Realtek AC'97 Audio
    REALTEK Gigabit and Fast Ethernet NIC Driver
    ScanToWeb
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 7 (KB974455)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB936782)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960714)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    SMSC IrCC V5.1.3600.3 SP1
    SPBBC 32bit
    SRS WOW XT Plug-In for Windows Media Player for Toshiba version 1.0.2
    Symantec Real Time Storage Protection Component
    Symantec Technical Support Controls
    SymNet
    Synaptics Pointing Device Driver
    TOSHIBA ConfigFree
    TOSHIBA Console
    TOSHIBA Controls
    TOSHIBA Hotkey Utility for Display Devices
    TOSHIBA Manuals
    TOSHIBA PC Diagnostic Tool
    TOSHIBA Power Saver
    TOSHIBA Software Modem
    TOSHIBA Utilities
    TOSHIBA Zooming Utility
    Touch and Launch
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 7 (KB976749)
    Update for Windows XP (KB943729)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    WebFldrs XP
    Windows Genuine Advantage Notifications (KB905474)
    Windows Internet Explorer 7
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3
    WinZip
    Wireless-G Notebook Adapter

    ==== Event Viewer Messages From Past Week ========

    16/01/2011 12:02:51, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: Access is denied.
    15/01/2011 16:28:34, error: Service Control Manager [7023] - The COM Host service terminated with the following error: Catastrophic failure
    11/01/2011 23:32:06, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    11/01/2011 23:28:06, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
    11/01/2011 23:15:43, error: PSched [14103] - QoS [Adapter {61CDDA0E-D1FC-411D-B3E0-88E0DAB67413}]: The netcard driver failed the query for OID_GEN_LINK_SPEED.
    09/01/2011 22:55:25, error: PSched [14103] - QoS [Adapter {0EB55893-35F8-43E6-8E4A-EA153AFA1B29}]: The netcard driver failed the query for OID_GEN_LINK_SPEED.
    09/01/2011 15:53:35, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
    09/01/2011 04:15:58, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    09/01/2011 04:15:32, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips intelppm SRTSPX SYMTDI
    09/01/2011 04:07:31, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
    09/01/2011 04:03:28, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Apple Mobile Device service to connect.
    09/01/2011 04:03:28, error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    09/01/2011 04:02:28, error: Service Control Manager [7034] - The NICSer_WPC54G service terminated unexpectedly. It has done this 1 time(s).
    09/01/2011 04:02:28, error: Service Control Manager [7034] - The NetScaler SSL VPN Version Control service terminated unexpectedly. It has done this 1 time(s).
    09/01/2011 04:02:28, error: Service Control Manager [7034] - The Machine Debug Manager service terminated unexpectedly. It has done this 1 time(s).
    09/01/2011 04:02:28, error: Service Control Manager [7034] - The IMAPI CD-Burning COM Service service terminated unexpectedly. It has done this 1 time(s).
    09/01/2011 04:02:28, error: Service Control Manager [7034] - The ConfigFree Service service terminated unexpectedly. It has done this 1 time(s).
    09/01/2011 04:02:28, error: Service Control Manager [7034] - The Atheros Configuration Service service terminated unexpectedly. It has done this 1 time(s).
    09/01/2011 04:02:18, error: NIC1394 [5002] - 1394 Net Adapter #2 : Has determined that the adapter is not functioning properly.

    ==== End Of File ===========================

  5. #5
    Junior Member
    Join Date
    Jan 2011
    Posts
    27

    Default

    gmer.log 01.16.2011 15:07
    ====================

    GMER 1.0.15.15530 - http://www.gmer.net
    Rootkit scan 2011-01-16 15:07:14
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdePort0 TOSHIBA_MK8032GAX rev.AD002D
    Running: gmer.exe; Driver: C:\DOCUME~1\ROBERT~1.TOS\LOCALS~1\Temp\uwldrkow.sys


    ---- System - GMER 1.0.15 ----

    SSDT 851D03E0 ZwConnectPort

    ---- Kernel code sections - GMER 1.0.15 ----

    init C:\WINDOWS\system32\drivers\ALCXSENS.SYS entry point in "init" section [0xEE5C7900]
    .text tcpip.sys!ARPRcv + 1D69 B6F6A41E 5 Bytes JMP F2C0E2E0 \??\C:\WINDOWS\system32\ns80503.sys (Citrix Access Gateway client/Citrix Systems, Inc)

    ---- User code sections - GMER 1.0.15 ----

    .text C:\WINDOWS\System32\svchost.exe[1060] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00CB000A
    .text C:\WINDOWS\System32\svchost.exe[1060] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00CC000A
    .text C:\WINDOWS\System32\svchost.exe[1060] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00CA000C
    .text C:\WINDOWS\System32\svchost.exe[1060] USER32.dll!GetCursorPos 7E42974E 5 Bytes JMP 0193000A
    .text C:\WINDOWS\System32\svchost.exe[1060] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00D8000A
    .text C:\WINDOWS\Explorer.EXE[1404] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00BD000A
    .text C:\WINDOWS\Explorer.EXE[1404] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00BE000A
    .text C:\WINDOWS\Explorer.EXE[1404] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B7000C
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00D0000A
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00D1000A
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00CF000C
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E1DF4B9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E351FF7 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E351F78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E351FBC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E351F04 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E351F3E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E352032 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E2017EA C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[2888] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3521F4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00DB000A
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00DC000A
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00DA000C
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E1DF4B9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E351FF7 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E351F78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E351FBC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E351F04 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E351F3E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E352032 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E2017EA C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3024] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3521F4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

    ---- Devices - GMER 1.0.15 ----

    Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
    Device \Driver\Tcpip \Device\Ip ns80503.sys (Citrix Access Gateway client/Citrix Systems, Inc)

    AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

    Device \Driver\Tcpip \Device\Tcp ns80503.sys (Citrix Access Gateway client/Citrix Systems, Inc)

    AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

    Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort0 8533039B
    Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort1 8533039B
    Device \Driver\atapi -> DriverStartIo \Device\Ide\IdeDeviceP1T0L0-e 8533039B
    Device \Driver\Tcpip \Device\Udp ns80503.sys (Citrix Access Gateway client/Citrix Systems, Inc)

    AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

    Device \Driver\Tcpip \Device\RawIp ns80503.sys (Citrix Access Gateway client/Citrix Systems, Inc)

    AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

    Device \Driver\Tcpip \Device\IPMULTICAST ns80503.sys (Citrix Access Gateway client/Citrix Systems, Inc)
    Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
    Device \Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskTOSHIBA_MK8032GAX_______________________AD002D__#5&1c50b25f&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found

    ---- Disk sectors - GMER 1.0.15 ----

    Disk \Device\Harddisk0\DR0 sector 62: rootkit-like behavior;
    Disk \Device\Harddisk0\DR0 sector 63: rootkit-like behavior;

    ---- EOF - GMER 1.0.15 ----

  6. #6
    Junior Member
    Join Date
    Jan 2011
    Posts
    27

    Default

    Hello km2357, Thank you for taking the trouble to help me. I much appreciate it. Kind regards, Robert

  7. #7
    Emeritus
    Join Date
    Aug 2007
    Posts
    1,875

    Default

    A few questions before we continue:

    Norton 360 *Disabled/Outdated*

    Is your subscription to Norton 360 still current? If it is, please update Norton 360 as soon as possible.


    Hosts: 192.168.1.65 POETJE

    Did you make any changes to your Hosts file?
    Malware Removal University Master
    Member of ASAP & UNITE

  8. #8
    Junior Member
    Join Date
    Jan 2011
    Posts
    27

    Default

    Norton is no longer current. I let that lapse. Sorry.
    The host entry I inserted. It is another laptop in the house. All laptops are behind a wireless router.

  9. #9
    Junior Member
    Join Date
    Jan 2011
    Posts
    27

    Default

    I hope this helps, my observations from the two DDS files are:-

    (1) DDS: The objects that were added to my computer, and which no longer exist???
    (2) Attach: The system resore I carried out to try to remove the malware install

    DDS

    ============== Pseudo HJT Report ===============

    uRun: [txhavqfy] c:\docume~1\robert~1.tos\locals~1\temp\pqwrumgxq\annitgjlajb.exe

    ============= SERVICES / DRIVERS ===============

    S3 cpuz132;cpuz132;\??\c:\docume~1\robert~1.tos\locals~1\temp\cpuz132\cpuz132_x32.sys --> c:\docume~1\robert~1.tos\locals~1\temp\cpuz132\cpuz132_x32.sys [?]

    =============== Created Last 30 ================

    2011-01-09 04:16:30 -------- d-----w- c:\windows\system32\wbem\repository\FS
    2011-01-09 04:16:30 -------- d-----w- c:\windows\system32\wbem\Repository
    2011-01-09 03:38:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\gCkNc07000


    Attach

    ==== System Restore Points ===================

    RP47: 09/01/2011 04:15:56 - Restore Operation

  10. #10
    Emeritus
    Join Date
    Aug 2007
    Posts
    1,875

    Default

    Norton is no longer current. I let that lapse. Sorry.
    You need to either reup/renew your Norton subscription or we can replace Norton with another Antivirus. If you decide to replace Norton, here are a few choices of free AVs:

    1)Antivir PersonalEdition Classic
    2)avast! Home Edition

    Download and install only one!

    If you decide to go with a new AV, do the following:

    1. Download and save the Install/Setup file of your new AntiVirus.
    2. Disconnect your computer from the Internet.
    3. Uninstall Norton then reboot your computer.
    4. Once your computer boots back up, install the new AV and then reconnect to the Internet and update your new AV.

    Let me know if you stayed with Norton or went with either Avast or Avira Antivir.
    Malware Removal University Master
    Member of ASAP & UNITE

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