One other problem I had with IExplorer has disappeared, and that is, it would not start properly, and I needed to register, which it could not do. That happened after a microsoft upgrade, after which I disabled the auto updates.
Try uninstalling then reinstalling/upgrading Internet Explorer to the latest version (IE 8) to see if that fixes the problem.
Step # 1: Run CFScript
- Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
Code:
KILLALL::
DirLook::
c:\documents and settings\All Users\Application Data\gCkNc07000
Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
DDS::
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
- Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
Note: This CFScript is for use on pluuf's computer only! Do not use it on your computer.
- Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
- ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
- When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
Step # 2: Download and Run TDSSKiller
- Download TDSSKiller.exe and save it to your desktop.
- Double-click TDSSKiller.exe to run it.
- Under "Objects to scan" ensure both "Services and Drivers" and "Boot Sectors" are checked.
- Click Start scan and allow it to scan for Malicious objects.
- If malicious objects are found, the default action will be Cure, ensure Cure is selected then click Continue.
- If suspicious objects are detected, the default action will be Skip, ensure Skip is selected then click Continue.
- It may ask you to reboot the computer to complete the process. Click on Reboot Now and allow the computer to reboot.
- A log will be created on your root (usually C: ) drive. The log is like UtilityName.Version_Date_Time_log.txt.
for example, C:\TDSSKiller.2.4.1.2_20.04.2010_15.31.43_log.txt - If no reboot is required, click on Report. A log file should appear.
- Please post the contents of the logfile in your next reply
If TDSSKiller does not reboot your computer, please reboot it.
Once it has booted back up, do the following:
---------------
Run Batchfile
Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the codebox to Notepad. Save it as "All Files" and name it mbrlog.bat Please save it on your desktop.
Code:
@echo off
mbr.exe -t
start mbr.log
del %0
Double click mbrlog.bat. A window will open and close. This is normal.
In your next post/reply, I need to see the following:
1. The ComboFix Log that appears after Step 1 has been completed.
2. The TDSSKiller Log
3. The mrblog.bat log/results
4. A fresh DDS Log taken after Step 2 has been completed.
Use multiple posts if you can't fit all the logs into one post.
