Hello Andy,
Run OTL.exe
Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
Code:
:OTL
:Files
c:\Documents and Settings\All Users\Application Data\gKbJpJi01805
c:\Documents and Settings\All Users\Application Data\gPaEc01817
:Commands
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot when it is done
- Then post a new OTL log (don't check the boxes beside LOP Check or Purity this time)
When complete please post how your PC is behaving now.
Thanks,
Bill
In Training at WTT Classroom