Antimalware Doctor - No. 2

[newenglandhiker]

Hello,

Per instructions on Sticky, I have done the following:

1. I am running Windows 7.
2. I have NOT downloaded any software since getting infected other than what the forum has asked me to download. My machine got infected about 8 hours ago.
3. Symptoms are constant pop-ups from "Antimalware Doctor" telling me that it has been determined that my machine is infected and asking me to purchase their product to remove the virus.
3. Downloaded ERUNT, ran it and got message "Unable to create file: C:\Windows\ERDNT\AutoBackup2-19-2011/ERDNT.INF Registry backup will continue, but no restore information for the ERDNT program will be saved. This means that later restoration of the registry can only be done manually, by using another OS to copy back the files." I did NOT continue the run.
4. I have NOT downloaded or run Spybot as I was not sure that I was supposed to do it at this point.
5. Dowloaded and ran DDS. Log pasted below; zipped file attached.
6. Thank you in advance for your help!!!

* * * * *

DDS (Ver_10-12-12.02) - NTFSx86
Run by Erik at 20:07:22.11 on Thu 02/24/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3070.2148 [GMT -5:00]

AV: Norton 360 *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton 360 *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Erik\AppData\Roaming\2E29428589E68F0F612643705D34E712\reb700casdll.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\explorer.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Erik\Downloads\dds (1).scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bullhorn.com/
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [EPSON Stylus C120 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticca.exe /fu "c:\windows\temp\E_SAF32.tmp" /EF "HKCU"
uRun: [Verizon Media Manager] c:\program files\verizon\verizon media manager\release\Verizon Media Manager.exe 0
uRun: [reb700casdll.exe] c:\users\erik\appdata\roaming\2e29428589e68f0f612643705d34e712\reb700casdll.exe
uRun: [Cbobositad] rundll32.exe "c:\users\erik\appdata\local\uguhozew.dll",Startup
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\users\erik\appdata\roaming\micros~1\windows\startm~1\programs\startup\antima~1.lnk - c:\users\erik\appdata\roaming\2e29428589e68f0f612643705d34e712\reb700casdll.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-4 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-4 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-4 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20110223.001\IDSvix86.sys [2011-2-23 353912]
R2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\verizon\iha_messagecenter\bin\Verizon_IHAMessageCenter.exe [2010-10-13 98304]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-4 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2009-11-27 273448]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-2-4 48688]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-28 135664]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-8 1343400]

=============== Created Last 30 ================

2011-02-24 18:27:18 0 ----a-w- c:\users\erik\appdata\local\Awokirumecahal.bin
2011-02-24 18:27:16 -------- d-----w- c:\users\erik\appdata\local\{6F59603B-BD5D-4D44-AAB7-B8FED8B3A6DD}
2011-02-24 18:25:32 -------- d-----w- c:\users\erik\appdata\roaming\2E29428589E68F0F612643705D34E712
2011-02-23 08:00:24 276992 ----a-w- c:\windows\system32\wcncsvc.dll
2011-02-23 02:09:45 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-02-23 02:09:44 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 05:51:17 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{3af823d5-a9ea-4e49-8df2-6b37dfcd4267}\mpengine.dll
2011-02-16 00:15:58 -------- d-----w- c:\users\erik\appdata\roaming\Brother
2011-02-16 00:13:57 -------- d-----w- c:\program files\common files\Brother
2011-02-16 00:13:47 -------- d-----w- c:\program files\Brother
2011-02-15 03:37:10 22872 ----a-r- c:\windows\system32\AdobePDFUI.dll
2011-02-12 08:00:30 -------- d-----w- c:\program files\MSXML 4.0
2011-02-11 22:15:00 737072 ----a-w- c:\progra~2\microsoft\ehome\packages\sportsv2\sportstemplatecore-2\Microsoft.MediaCenter.Sports.UI.dll
2011-02-11 21:14:22 4277016 ----a-w- c:\progra~2\microsoft\ehome\packages\mceclientux\updateablemarkup\markup.dll
2011-02-11 21:14:02 42776 ----a-w- c:\progra~2\microsoft\ehome\packages\mceclientux\dsm\StartResources.dll
2011-02-11 21:13:59 539968 ----a-w- c:\progra~2\microsoft\ehome\packages\mcespotlight\mcespotlight\SpotlightResources.dll
2011-02-11 04:23:51 -------- d-----w- c:\users\erik\appdata\roaming\Verizon
2011-02-11 04:23:39 -------- d-----w- c:\progra~2\Verizon
2011-02-11 01:19:51 -------- d-----w- c:\program files\common files\Motive
2011-02-11 01:18:41 -------- d-----w- c:\program files\Verizon
2011-02-09 13:05:58 204288 ----a-w- c:\windows\system32\upnp.dll
2011-02-09 13:05:57 981504 ----a-w- c:\windows\system32\wininet.dll
2011-02-09 13:05:57 80384 ----a-w- c:\windows\system32\davclnt.dll
2011-02-09 13:05:57 73728 ----a-w- c:\windows\system32\wscsvc.dll
2011-02-09 13:05:57 51200 ----a-w- c:\windows\system32\wscapi.dll
2011-02-09 13:05:57 350720 ----a-w- c:\windows\system32\winhttp.dll
2011-02-09 13:05:57 204800 ----a-w- c:\windows\system32\WebClnt.dll
2011-02-09 13:05:57 14336 ----a-w- c:\windows\system32\slwga.dll
2011-02-09 13:05:57 1389568 ----a-w- c:\windows\system32\msxml6.dll
2011-02-09 13:05:57 1236992 ----a-w- c:\windows\system32\msxml3.dll
2011-02-09 13:05:55 219008 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2011-02-08 15:52:04 86528 ----a-w- c:\windows\system32\E_FLBCCA.DLL
2011-02-08 15:52:03 78848 ----a-w- c:\windows\system32\E_FD4BCCA.DLL
2011-02-08 15:51:56 -------- d-----w- c:\progra~2\EPSON

==================== Find3M ====================

2011-02-03 02:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-07 07:27:11 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-07 05:33:11 294400 ----a-w- c:\windows\system32\atmfd.dll
2011-01-05 05:37:33 428032 ----a-w- c:\windows\system32\vbscript.dll
2011-01-05 03:37:38 2329088 ----a-w- c:\windows\system32\win32k.sys
2010-12-18 05:29:40 44544 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-18 05:29:31 541184 ----a-w- c:\windows\system32\kerberos.dll
2010-12-18 04:20:55 386048 ----a-w- c:\windows\system32\html.iec
2010-12-18 03:47:59 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-12-02 03:35:18 4280320 ----a-w- c:\windows\system32\GPhotos.scr
2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 20:07:40.50 ===============

[Cypher]

Hi and welcome to Safer Networking Forums.
My name is Cypher, and I will be helping you with your malware problems.
If you no longer require help i would be grateful if you would let me know.

Before we start please note the following important guidelines.

• The instructions being given are for YOUR computer and system only!.
  Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
• If you don't know or understand something, please don't hesitate to ask.
• Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
• Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
  Absence of symptoms does not mean that everything is clear.
• Please DO NOT run any other tools or scans whilst I am helping you.
• Please DO NOT install any other software (or hardware) during the cleaning process.
• Print each set of instructions... if possible...your Internet connection will not be available during some fix processes.
• Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
• Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!

Note: If you haven't done so already, please read this topic READ this Procedure BEFORE Requesting Assistance where the conditions for receiving help here are explained.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Backup Made Easy - XP
How to backup your data - Vista
Backup your data - windows 7



Windows 7 Advice:

• All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.
• Your Operating System in use comes with a inbuilt utility called User Access Control(UAC).
• When prompted by this with anything I ask you to do carry out please select the option Allow.

Add/Remove programs

• Click on start
• Then Run
• In the open text entry box please copy/paste appwiz.cpl Then click enter.
• Press the "Remove" or "Change/Remove"...button to uninstall the following.

Antimalware Doctor

Next.

Download and run OTM

Download OTM.exe by Old Timer and save it to your Desktop.

• Right-click OTM.exe and select " Run as administrator " to run it.
• Right-click then copy the following code, Do not include the word Code.
  

  :Processes
  reb700casdll.exe
  
  :Reg
  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
  "21FA44EF-376D-4D53-9B0F-8A89D3229068"=-
  [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
  "reb700casdll.exe"=-
  [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
  "Cbobositad"=-
  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
  "<NO NAME>"=-
  
  :Files
  c:\users\erik\appdata\local\Awokirumecahal.bin
  c:\users\erik\appdata\local\{6F59603B-BD5D-4D44-AAB7-B8FED8B3A6DD}
  c:\users\erik\appdata\roaming\2E29428589E68F0F612643705D34E712
  C:\Users\Erik\AppData\Roaming\2E29428589E68F0F612643705D34E712\reb700casdll.exe
  ipconfig /flushdns /c
  
  :Commands
  [EmptyFlash]
  [emptytemp]
  [ClearAllRestorePoints]
  [start explorer]
  [Reboot]

  • Return to OTM, right-click then paste the code into the blank box below
  • Next click on the large button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Next.

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware and save to your desktop.

• Right-click mbam-setup.exe And select " Run as administrator " then follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to:
  Update Malwarebytes' Anti-Malware
  Launch Malwarebytes' Anti-Malware
• Then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform Quick Scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
  Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
• When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
• The log can also be found here:
  C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Next.

Please run DDS again and post the resulting log.


Logs/Information to Post in your Next Reply

• OTM log.
• Malwarebytes log.
• DDS log.
• Please give me an update on your computers performance.

[newenglandhiker]

Hello Cypher,

Thank you for your help - it is much appreciated...

Per your instructions, I have done the following:
1. Run OTM; log follows.
2. Run Malwarebytes; log follows.
3. Run DDS a second time; log follows, together with attachment.
4. Computer is performing well, no longer seeing any pop-ups. On start-up, it seems just a touch slower than it use to be, but can't really say for certain.

Your instructions are excellent and easy to follow. Thank you. Will await your reply.

* * * * *
1. OTM Log:


All processes killed
========== PROCESSES ==========
No active process named reb700casdll.exe was found!
========== REGISTRY ==========
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\21FA44EF-376D-4D53-9B0F-8A89D3229068 not found.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\reb700casdll.exe not found.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Cbobositad deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\<NO NAME> not found.
========== FILES ==========
c:\users\erik\appdata\local\Awokirumecahal.bin moved successfully.
c:\users\erik\appdata\local\{6F59603B-BD5D-4D44-AAB7-B8FED8B3A6DD}\chrome\content folder moved successfully.
c:\users\erik\appdata\local\{6F59603B-BD5D-4D44-AAB7-B8FED8B3A6DD}\chrome folder moved successfully.
c:\users\erik\appdata\local\{6F59603B-BD5D-4D44-AAB7-B8FED8B3A6DD} folder moved successfully.
c:\users\erik\appdata\roaming\2E29428589E68F0F612643705D34E712 folder moved successfully.
File/Folder C:\Users\Erik\AppData\Roaming\2E29428589E68F0F612643705D34E712\reb700casdll.exe not found.
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Erik\Downloads\cmd.bat deleted successfully.
C:\Users\Erik\Downloads\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Erik
->Temp folder emptied: 1487837 bytes
->Temporary Internet Files folder emptied: 1964222 bytes
->Java cache emptied: 51007384 bytes
->Google Chrome cache emptied: 393597064 bytes
->Flash cache emptied: 153813 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 2427465 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 97603566 bytes

Total Files Cleaned = 523.00 mb




OTM by OldTimer - Version 3.1.17.2 log created on 02262011_120241

Files moved on Reboot...
File C:\Windows\temp\JET6595.tmp not found!

Registry entries deleted on Reboot...

* * * * *

2. Malwarebytes Log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5884

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

2/26/2011 12:32:41 PM
mbam-log-2011-02-26 (12-32-41).txt

Scan type: Quick scan
Objects scanned: 143405
Time elapsed: 2 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\Antimalware Doctor Inc (Rogue.AntimalwareDoctor) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Erik\downloads\xvidsetup.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\Users\Erik\AppData\Roaming\microsoft\internet explorer\quick launch\antimalware doctor.lnk (Rogue.AntimalwareDoctor) -> Quarantined and deleted successfully.
c:\Users\Erik\AppData\Roaming\microsoft\Windows\start menu\antimalware doctor.lnk (Rogue.AntimalwareDoctor) -> Quarantined and deleted successfully.

* * * * *

3. Second DDS Log:

DDS (Ver_10-12-12.02) - NTFSx86
Run by Erik at 13:32:16.13 on Sat 02/26/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3070.2099 [GMT -5:00]

AV: Norton 360 *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton 360 *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Erik\Downloads\dds (2).scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bullhorn.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [EPSON Stylus C120 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticca.exe /fu "c:\windows\temp\E_SAF32.tmp" /EF "HKCU"
uRun: [Verizon Media Manager] c:\program files\verizon\verizon media manager\release\Verizon Media Manager.exe 0
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-4 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-4 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-4 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20110225.001\IDSvix86.sys [2011-2-26 353912]
R2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\verizon\iha_messagecenter\bin\Verizon_IHAMessageCenter.exe [2010-10-13 98304]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-4 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2009-11-27 273448]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-2-4 48688]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-28 135664]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-8 1343400]

=============== Created Last 30 ================

2011-02-26 17:27:58 -------- d-----w- c:\users\erik\appdata\roaming\Malwarebytes
2011-02-26 17:27:45 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-26 17:27:45 -------- d-----w- c:\progra~2\Malwarebytes
2011-02-26 17:27:42 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-26 17:27:42 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-26 17:02:41 -------- d-----w- C:\_OTM
2011-02-26 16:56:11 5943120 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{ec8e3705-fd2d-4937-987e-ac9f073a3b2b}\mpengine.dll
2011-02-23 08:00:24 276992 ----a-w- c:\windows\system32\wcncsvc.dll
2011-02-23 02:09:45 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-02-23 02:09:44 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-16 00:15:58 -------- d-----w- c:\users\erik\appdata\roaming\Brother
2011-02-16 00:13:57 -------- d-----w- c:\program files\common files\Brother
2011-02-16 00:13:47 -------- d-----w- c:\program files\Brother
2011-02-15 03:37:10 22872 ----a-r- c:\windows\system32\AdobePDFUI.dll
2011-02-12 08:00:30 -------- d-----w- c:\program files\MSXML 4.0
2011-02-11 22:15:00 737072 ----a-w- c:\progra~2\microsoft\ehome\packages\sportsv2\sportstemplatecore-2\Microsoft.MediaCenter.Sports.UI.dll
2011-02-11 21:14:22 4277016 ----a-w- c:\progra~2\microsoft\ehome\packages\mceclientux\updateablemarkup\markup.dll
2011-02-11 21:14:02 42776 ----a-w- c:\progra~2\microsoft\ehome\packages\mceclientux\dsm\StartResources.dll
2011-02-11 21:13:59 539968 ----a-w- c:\progra~2\microsoft\ehome\packages\mcespotlight\mcespotlight\SpotlightResources.dll
2011-02-11 04:23:51 -------- d-----w- c:\users\erik\appdata\roaming\Verizon
2011-02-11 04:23:39 -------- d-----w- c:\progra~2\Verizon
2011-02-11 01:19:51 -------- d-----w- c:\program files\common files\Motive
2011-02-11 01:18:41 -------- d-----w- c:\program files\Verizon
2011-02-09 13:05:58 204288 ----a-w- c:\windows\system32\upnp.dll
2011-02-09 13:05:57 981504 ----a-w- c:\windows\system32\wininet.dll
2011-02-09 13:05:57 80384 ----a-w- c:\windows\system32\davclnt.dll
2011-02-09 13:05:57 73728 ----a-w- c:\windows\system32\wscsvc.dll
2011-02-09 13:05:57 51200 ----a-w- c:\windows\system32\wscapi.dll
2011-02-09 13:05:57 350720 ----a-w- c:\windows\system32\winhttp.dll
2011-02-09 13:05:57 204800 ----a-w- c:\windows\system32\WebClnt.dll
2011-02-09 13:05:57 14336 ----a-w- c:\windows\system32\slwga.dll
2011-02-09 13:05:57 1389568 ----a-w- c:\windows\system32\msxml6.dll
2011-02-09 13:05:57 1236992 ----a-w- c:\windows\system32\msxml3.dll
2011-02-09 13:05:55 219008 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2011-02-08 15:52:04 86528 ----a-w- c:\windows\system32\E_FLBCCA.DLL
2011-02-08 15:52:03 78848 ----a-w- c:\windows\system32\E_FD4BCCA.DLL
2011-02-08 15:51:56 -------- d-----w- c:\progra~2\EPSON

==================== Find3M ====================

2011-02-03 02:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-02 22:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-07 07:27:11 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-07 05:33:11 294400 ----a-w- c:\windows\system32\atmfd.dll
2011-01-05 05:37:33 428032 ----a-w- c:\windows\system32\vbscript.dll
2011-01-05 03:37:38 2329088 ----a-w- c:\windows\system32\win32k.sys
2010-12-18 05:29:40 44544 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-18 05:29:31 541184 ----a-w- c:\windows\system32\kerberos.dll
2010-12-18 04:20:55 386048 ----a-w- c:\windows\system32\html.iec
2010-12-18 03:47:59 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-12-02 03:35:18 4280320 ----a-w- c:\windows\system32\GPhotos.scr
2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 13:32:48.09 ===============



# # #

[Cypher]

Hi newenglandhiker.

Thank you for your help - it is much appreciated.

You're most welcome.

Computer is performing well, no longer seeing any pop-ups. On start-up

Good news and good work well done.
Please run the following scan for me then give me another update on your PC's performance.


Please download ATF Cleaner to your desktop.

• Right-click ATF-Cleaner.exe And select " Run as administrator " to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu


Next.

Please disable your Anti-virus as it may interfere with the below scan.
Note: Don't forget to Re-enable it after the scan.


Next.

ESET online scannner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

• Hold down Control then click on the following link to open a new window to ESET online scannner
• Then click on:
  

  Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
  All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

• Select the option YES, I accept the Terms of Use then click on:
• When prompted allow the Add-On/Active X to install.
• Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
• Now click on Advanced Settings and select the following:

• • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
• Now click on:
• The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
• When completed the Online Scan will begin automatically.
• Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
• When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
• Now click on:
• Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
• Copy and paste that log as a reply to this topic.

Logs/Information to Post in your Next Reply

• ESET log.
• Please give me an update on your computers performance, are you experiencing any problems?

[Cypher]

This topic has been archived due to inactivity.

If it has been three days or more since your last post, and the helper assisting you posted a response to which you did not reply, your thread will not be re-opened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested previously, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send your helper a private message (pm). A valid, working link to the closed topic is required.