Hi Bottledisk,
I managed to get the first step working.
The link in the second step is the identical link to the link in teh first step.
Kind Regards,
Ali
Hi Bottledisk,
I managed to get the first step working.
The link in the second step is the identical link to the link in teh first step.
Kind Regards,
Ali
Hi Ali,
My apologies. Here's the link to download exeHelper:
exeHelper
-- WTT Classroom Graduate --
-- ASAP Member --
-- UNITE Trained Eliminator --
Hi Bottledisk,
I get a not valid win32 error again when trying to run exehelper.
Kind Regards,
Ali
Hi Ali,
Can you please try DrWeb in safe mode?
Is this message still showing in safe mode?
-- WTT Classroom Graduate --
-- ASAP Member --
-- UNITE Trained Eliminator --
Hi Bottledisk,
I tried running in safemode, same error message comes up.
I can now no longer connect to the internet via a browser as a virus called XP Total Security seems to have hijacked my browsers. Using my wife's computer to post this message.
Kind Regards,
Ali
Hi Ali,
Ok, I think it's time to try a system restore.
- Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
- On the Welcome screen, click Restore my computer to an earlier time, and then click Next.
- On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, and then click Next. I'd suggest you restoring the machine to a point around the 27 th March, that was when these heavy issues appeared.
-- WTT Classroom Graduate --
-- ASAP Member --
-- UNITE Trained Eliminator --
Hi Bottledisk,
When I go to All Programs, none of my programme files appear.
This thing has almost completely taken over :-(
Kind Regards,
Ali
Hi Ali,
This infection has gone too far. I think it's time to get terminate with this from the root. What do you think?
-- WTT Classroom Graduate --
-- ASAP Member --
-- UNITE Trained Eliminator --
Hi Bottledisk,
Yes I think you are right. My friend is coming around to format the machine and start from scratch.
Thank you so much for all your help. You've been an absolute star!
Kind Regards,
Ali
Hi Ali,
You're welcome, and I'm sorry we couldn't defeat the infection
My last advice would be... please take time to read the following article in order to avoid future infections:
So how did I get infected in the first place?
Thank you for your patience, and performing all of the procedures requested. I shall close this topic now.
Best Regards.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter. Everyone else please read the guidelines to request assistance and begin a New Topic.
-- WTT Classroom Graduate --
-- ASAP Member --
-- UNITE Trained Eliminator --