shut down problems

[loopdiloop]

Hello
I'm not sure where to post this, but, my computer gets stuck on the "shutting windows down" screen and won't shut off unless I pull the plug from the wall.

I know it doesn't seem spyware related, but since i have only ever had spyware problems, I'm not sure what else it could be.

Can someone suggest what I should check first? I've run spyware programs and my hardrive says it does not need defragging.

thanks

loop

[loopdiloop]

Can anyone offer suggestions or help me on this?

Where should I start? Should I post a log here?

help.....

[Tom.K]

Which processes are runinng?

[tashi]

I know it doesn't seem spyware related, but since i have only ever had spyware problems, I'm not sure what else it could be.

Hi there.

If you would like someone to check the system for an infection please follow the instructions in this sticky topic:
BEFORE you post and who will advise you. Preliminary Steps

Then start your own thread here:
Malware Removal Forum

A helper will advise you as soon as available.

Cheers.

[tashi]

loopdiloop has started a topic:

http://forums.spybot.info/showthread.php?t=6274