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Thread: Another Click.Giftload Problem

  1. #11
    Junior Member
    Join Date
    Mar 2011
    Posts
    9

    Default

    Scan found 9 infected files:

    C:\Users\jdmurray\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\0\4d43e080-67995ad4 probably a variant of Win32/Agent.RPSVWU trojan
    C:\Users\jdmurray\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\0\4d5f6200-4d48d115 probably a variant of Win32/Agent.CDGQEWH trojan
    C:\Users\jdmurray\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\22\76b61fd6-2a727eb7 probably a variant of Win32/Agent.ZVRMM trojan
    C:\Users\jdmurray\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\32\774dcea0-47999bdc probably a variant of Win32/Agent.UNGKHG trojan
    C:\Users\jdmurray\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\35\4c5157e3-1cea17c5 probably a variant of Win32/Agent.UNGKHG trojan
    C:\Users\jdmurray\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\37\1765e425-5ed5dc68 probably a variant of Win32/Agent.CDGQEWH trojan
    C:\Users\jdmurray\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\41\418b0369-1b737da7 probably a variant of Win32/Agent.UNGKHG trojan
    C:\Users\jdmurray\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\49\3d8fbe71-57467596 probably a variant of Win32/Agent.RPSVWU trojan
    C:\Users\jdmurray\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\7\406df447-298562ab probably a variant of Win32/Agent.ZVRMM trojan

    Here is the log:

    DDS (Ver_11-03-05.01) - NTFSx86
    Run by jdmurray at 10:44:15.80 on Fri 04/01/2011
    Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_24
    Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.3573.2121 [GMT -4:00]
    .
    SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\WLTRYSVC.EXE
    C:\Windows\System32\bcmwltry.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Windows\system32\aestsrv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\CDBurnerXP\NMSAccessU.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\STacSV.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\DellTPad\Apoint.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Windows\System32\WLTRAY.EXE
    C:\Program Files\Dell\MediaDirect\PCMService.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    C:\Program Files\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\HP Button Manager\BM.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\Windows\servicing\TrustedInstaller.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Internet Explorer\ieuser.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\System32\mobsync.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\jdmurray\Desktop\dds.scr
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2090120
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    mRun: [Apoint] c:\program files\delltpad\Apoint.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
    mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
    mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
    mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
    mRun: [DivX Download Manager] "c:\program files\divx\divx plus web player\DDmService.exe" start
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRunOnce: [Uninstall Adobe Download Manager] "c:\program files\nos\bin\getPlusUninst_Adobe.exe" /Get1noarp
    StartupFolder: c:\users\jdmurray\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpbutt~1.lnk - c:\program files\hp button manager\BM.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
    DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
    Notify: igfxcui - igfxdev.dll
    AppInit_DLLs: c:\progra~1\google\google~3\GoogleDesktopNetwork3.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\users\jdmurray\appdata\roaming\mozilla\firefox\profiles\r5yybxul.default\
    FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
    FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
    FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\users\jdmurray\appdata\roaming\facebook\npfbplugin_1_0_3.dll
    FF - plugin: c:\users\jdmurray\appdata\roaming\mozilla\firefox\profiles\r5yybxul.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
    FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\html5video
    FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\divx\divx plus web player\firefox\wpa
    FF - Ext: Adobe DLM (powered by getPlus(R)): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.homepage.dontask - true
    .
    ============= SERVICES / DRIVERS ===============
    .
    R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2009-1-19 73728]
    R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-24 155648]
    R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-1-30 1153368]
    R2 uCamMonitor;CamMonitor;c:\program files\arcsoft\magic-i visual effects 2\uCamMonitor.exe [2010-11-2 104960]
    R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-1-20 111616]
    S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\drivers\ArcSoftKsUFilter.sys [2010-11-2 17920]
    S3 GoogleDesktopManager-092308-165331;Google Desktop Manager 5.8.809.23506;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-1-20 30192]
    S3 nosGetPlusHelper;getPlus(R) Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2008-1-20 21504]
    .
    =============== Created Last 30 ================
    .
    2011-04-01 13:17:52 -------- d-----w- c:\program files\ESET
    2011-03-29 23:29:13 -------- d-----w- c:\users\jdmurray\appdata\local\temp
    2011-03-29 23:25:24 -------- d-----w- C:\$RECYCLE.BIN
    2011-03-29 23:18:32 98816 ----a-w- c:\windows\sed.exe
    2011-03-29 23:18:32 89088 ----a-w- c:\windows\MBR.exe
    2011-03-29 23:18:32 256512 ----a-w- c:\windows\PEV.exe
    2011-03-29 23:18:32 161792 ----a-w- c:\windows\SWREG.exe
    2011-03-29 23:18:28 -------- d-----w- C:\ComboFix
    2011-03-25 23:22:00 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-03-25 23:21:56 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-03-24 01:27:38 -------- d-----w- c:\users\jdmurray\appdata\roaming\Malwarebytes
    2011-03-24 01:23:37 -------- d-----w- c:\progra~2\Malwarebytes
    2011-03-24 01:23:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-03-21 03:32:29 -------- d-----w- c:\program files\iPod(18)
    2011-03-21 03:32:29 -------- d-----w- c:\progra~2\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
    2011-03-21 03:32:28 -------- d-----w- c:\program files\iTunes(19)
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
    2011-03-21 03:30:02 -------- d-----w- c:\program files\Apple Software Update(5)
    2011-03-21 03:27:57 -------- d-----w- c:\program files\Bonjour(6)
    .
    ==================== Find3M ====================
    .
    2011-04-01 13:16:02 472808 ----a-w- c:\windows\system32\deployJava1.dll
    .
    ============= FINISH: 10:44:46.53 ===============

  2. #12
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Uninstall old Adobe Reader versions and get the latest one ((Adobe Reader X + 10.0.1 update for it)) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


    Clear Java cache

    How's the system running now?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #13
    Junior Member
    Join Date
    Mar 2011
    Posts
    9

    Default

    I've done everything you've said, but when I run Spybot, it is still Click.Giftload is still coming up.

  4. #14
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Please post report of Spybot findings + fresh dds logs.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #15
    Junior Member
    Join Date
    Mar 2011
    Posts
    9

    Default

    Spybot Log:

    Click.GiftLoad: [SBI $89783858] User settings (Registry value, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION\svchost.exe

    I am unable to delete it.

    DSS log:

    DDS (Ver_11-03-05.01) - NTFSx86
    Run by jdmurray at 23:45:56.24 on Thu 04/07/2011
    Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_24
    Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.3573.2430 [GMT -4:00]
    .
    SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\WLTRYSVC.EXE
    C:\Windows\System32\bcmwltry.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\WLANExt.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Windows\system32\aestsrv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\CDBurnerXP\NMSAccessU.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\STacSV.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\DellTPad\Apoint.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Windows\System32\WLTRAY.EXE
    C:\Program Files\Dell\MediaDirect\PCMService.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    C:\Program Files\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\HP Button Manager\BM.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\jdmurray\Desktop\dds.scr
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2090120
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    mRun: [Apoint] c:\program files\delltpad\Apoint.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
    mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
    mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
    mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
    mRun: [DivX Download Manager] "c:\program files\divx\divx plus web player\DDmService.exe" start
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [<NO NAME>]
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    StartupFolder: c:\users\jdmurray\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpbutt~1.lnk - c:\program files\hp button manager\BM.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
    DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
    Notify: igfxcui - igfxdev.dll
    AppInit_DLLs: c:\progra~1\google\google~3\GoogleDesktopNetwork3.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\users\jdmurray\appdata\roaming\mozilla\firefox\profiles\r5yybxul.default\
    FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
    FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
    FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\users\jdmurray\appdata\roaming\facebook\npfbplugin_1_0_3.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
    FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\html5video
    FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\divx\divx plus web player\firefox\wpa
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.homepage.dontask - true
    .
    ============= SERVICES / DRIVERS ===============
    .
    R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2009-1-19 73728]
    R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-24 155648]
    R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-1-30 1153368]
    R2 uCamMonitor;CamMonitor;c:\program files\arcsoft\magic-i visual effects 2\uCamMonitor.exe [2010-11-2 104960]
    R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-1-20 111616]
    S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\drivers\ArcSoftKsUFilter.sys [2010-11-2 17920]
    S3 GoogleDesktopManager-092308-165331;Google Desktop Manager 5.8.809.23506;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-1-20 30192]
    .
    =============== Created Last 30 ================
    .
    2011-04-07 21:36:48 89600 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\HPZPPLHN.DLL
    2011-04-01 21:56:55 -------- d-----w- c:\users\jdmurray\appdata\roaming\HpUpdate
    2011-04-01 21:56:34 273256 ------w- c:\windows\system32\HPDiscoPM9511.dll
    2011-04-01 21:55:10 -------- d-----w- c:\program files\HP
    2011-04-01 21:54:11 -------- d-----w- c:\users\jdmurray\appdata\local\HP
    2011-04-01 13:17:52 -------- d-----w- c:\program files\ESET
    2011-03-29 23:29:13 -------- d-----w- c:\users\jdmurray\appdata\local\temp
    2011-03-29 23:25:24 -------- d-----w- C:\$RECYCLE.BIN
    2011-03-29 23:18:32 98816 ----a-w- c:\windows\sed.exe
    2011-03-29 23:18:32 89088 ----a-w- c:\windows\MBR.exe
    2011-03-29 23:18:32 256512 ----a-w- c:\windows\PEV.exe
    2011-03-29 23:18:32 161792 ----a-w- c:\windows\SWREG.exe
    2011-03-29 23:18:28 -------- d-----w- C:\ComboFix
    2011-03-25 23:22:00 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-03-25 23:21:56 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-03-24 01:27:38 -------- d-----w- c:\users\jdmurray\appdata\roaming\Malwarebytes
    2011-03-24 01:23:37 -------- d-----w- c:\progra~2\Malwarebytes
    2011-03-24 01:23:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-03-21 03:32:29 -------- d-----w- c:\program files\iPod(18)
    2011-03-21 03:32:29 -------- d-----w- c:\progra~2\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
    2011-03-21 03:32:28 -------- d-----w- c:\program files\iTunes(19)
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
    2011-03-21 03:31:21 143360 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
    2011-03-21 03:30:02 -------- d-----w- c:\program files\Apple Software Update(5)
    2011-03-21 03:27:57 -------- d-----w- c:\program files\Bonjour(6)
    .
    ==================== Find3M ====================
    .
    2011-04-01 13:16:02 472808 ----a-w- c:\windows\system32\deployJava1.dll
    .
    ============= FINISH: 23:46:29.45 ===============

  6. #16
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Hi,

    Save text below as fix.reg on Notepad (save it as all files (*.*)) on the Desktop.

    Code:
    REGEDIT4
    
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION]
    "svchost.exe"=-
    It should look like this ->

    Doubleclick fix.reg, press Yes and ok.


    Reboot and see if Spybot still finds anything.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #17
    Junior Member
    Join Date
    Mar 2011
    Posts
    9

    Default

    Looks like everything is cleared up, thanks for your help!

  8. #18
    Security Expert: Emeritus Blade81's Avatar
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    Default

    It's time to secure your system to prevent against further intrusions.


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    A To disable the System Restore feature:

    1. Click on the Start button.
    2. Hover over the Computer option, right click on it and then click Properties.
    3. On the left hand side, click Advanced Settings.
    4. If asked to permit the action, click on Allow.
    5. Click on the System Protection tab.
    6. Uncheck any checkboxes listed for your hard drives.
    7. Press OK.


    B. Reboot.

    C Turn ON System Restore.
    Follow the steps like you did when disabling system restore but on step 6. check any checkboxes listed for your hard drives.



    Now lets uninstall ComboFix:
    • Click START then RUN
    • Now copy-paste Combofix /uninstall in the runbox and click OK



    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

    Make your Internet Explorer more secure

    This can be done by following these simple instructions:
    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click once on the Custom Level button.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialize and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    When all these settings have been made, click on the OK button.
    If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.



    The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

    • Download and run Secunia Personal Software Inspector (PSI) and fix its findings.
    • Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
      Antivir
      Avast!
      Good commercial ones are from:
      Kaspersky and
      ESET



    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #19
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

    If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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