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Thread: Conducent. Timesink won't remove.

  1. #21
    Security Expert: Emeritus Blade81's Avatar
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    Still there?
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  2. #22
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    Yes, sorry been out of town. I've updated all of the Microsoft items. Here are theDDs logs.

    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by MAIN at 22:16:08.34 on Fri 04/22/2011
    Internet Explorer: 8.0.6001.18702
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.341 [GMT -5:00]
    .
    AV: Panda Cloud Antivirus *Enabled/Updated* {5AD27692-540A-464E-B625-78275FA38393}
    AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\Program Files\Sandboxie\SbieSvc.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Webroot\Washer\wwDisp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Sandboxie\SbieCtrl.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k Akamai
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Panda Security\Panda Cloud Antivirus\PSANHost.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\MAIN\Desktop\dds.com
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.msn.com
    uInternet Connection Wizard,ShellNext = iexplore
    uInternet Settings,ProxyOverride = *.local
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Charter Toolbar: {4e7bd74f-2b8d-469e-85ab-af21f3d9ae2f} - c:\progra~1\charte~1\CHARTE~1.DLL
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: @c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll
    TB: Charter Toolbar: {4e7bd74f-2b8d-469e-85ab-af21f3d9ae2f} - c:\progra~1\charte~1\CHARTE~1.DLL
    uRun: [Window Washer] c:\program files\webroot\washer\wwDisp.exe
    uRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [SandboxieControl] "c:\program files\sandboxie\SbieCtrl.exe"
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd.exe"
    mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
    mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
    mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
    mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
    mRun: [PSUNMain] "c:\program files\panda security\panda cloud antivirus\PSUNMain.exe" /Traybar
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [BCMSMMSG] BCMSMMSG.exe
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    StartupFolder: c:\docume~1\main\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: Free YouTube Download - c:\documents and settings\main\application data\dvdvideosoftiehelpers\youtubedownload.htm
    IE: Free YouTube to iPod Converter - c:\documents and settings\main\application data\dvdvideosoftiehelpers\freeyoutubetoipodconverter.htm
    IE: Free YouTube to Mp3 Converter - c:\documents and settings\main\application data\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-4-29 165584]
    R1 PSINKNC;PSINKNC;c:\windows\system32\drivers\PSINKNC.sys [2010-12-16 130376]
    R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2003-7-16 14336]
    R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-4-29 17744]
    R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-4-29 40384]
    R2 NanoServiceMain;Panda Cloud Antivirus Service;c:\program files\panda security\panda cloud antivirus\PSANHost.exe [2010-12-16 140608]
    R2 PSINAflt;PSINAflt;c:\windows\system32\drivers\PSINAflt.sys [2010-12-16 141768]
    R2 PSINFile;PSINFile;c:\windows\system32\drivers\PSINFile.sys [2010-12-16 97352]
    R2 PSINProc;PSINProc;c:\windows\system32\drivers\PSINProc.sys [2010-12-16 111944]
    R2 PSINProt;PSINProt;c:\windows\system32\drivers\PSINProt.sys [2010-12-16 113096]
    R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-4-29 40384]
    R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-4-29 40384]
    R3 SbieDrv;SbieDrv;c:\program files\sandboxie\SbieDrv.sys [2011-3-24 126696]
    .
    =============== Created Last 30 ================
    .
    2011-04-21 04:26:59 -------- d-----w- c:\program files\iPod
    2011-04-21 04:26:40 -------- d-----w- c:\program files\iTunes
    2011-04-18 03:21:13 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
    2011-04-18 03:20:21 45568 -c----w- c:\windows\system32\dllcache\wab.exe
    2011-04-18 03:18:42 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
    2011-04-18 03:18:41 978944 -c----w- c:\windows\system32\dllcache\mfc42.dll
    2011-04-18 03:15:04 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
    2011-04-18 01:10:28 -------- d-----w- c:\windows\system32\scripting
    2011-04-18 01:10:26 -------- d-----w- c:\windows\l2schemas
    2011-04-18 01:10:25 -------- d-----w- c:\windows\system32\en
    2011-04-18 01:10:24 -------- d-----w- c:\windows\system32\bits
    2011-04-18 01:04:48 -------- d-----w- c:\windows\network diagnostic
    2011-04-17 05:50:57 -------- d-----w- C:\f9c07d82e748510f25c1
    2011-04-13 02:17:06 -------- d-----w- c:\program files\Audacity
    2011-04-12 01:39:29 -------- d-----r- C:\Sandbox
    2011-04-12 01:38:02 -------- d-----w- c:\program files\Sandboxie
    2011-04-09 18:46:41 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2011-04-09 18:46:41 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2011-04-08 21:07:57 -------- d-sha-r- C:\cmdcons
    2011-04-08 21:04:13 98816 ----a-w- c:\windows\sed.exe
    2011-04-08 21:04:13 89088 ----a-w- c:\windows\MBR.exe
    2011-04-08 21:04:13 256512 ----a-w- c:\windows\PEV.exe
    2011-04-08 21:04:13 161792 ----a-w- c:\windows\SWREG.exe
    2011-04-06 21:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
    2011-04-06 21:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
    2011-04-06 02:31:27 -------- d-----w- c:\windows\system32\GroupPolicy
    2011-04-05 02:31:58 -------- d-----w- c:\docume~1\main\applic~1\Panda Security
    2011-04-05 02:30:33 -------- d-----w- c:\program files\Panda Security
    2011-04-05 02:30:33 -------- d-----w- c:\docume~1\alluse~1\applic~1\Panda Security
    2011-04-05 01:28:02 -------- d-----w- c:\docume~1\main\applic~1\WinPatrol
    2011-04-05 01:27:43 -------- d-----w- c:\program files\BillP Studios
    2011-04-05 01:27:43 -------- d-----w- c:\docume~1\alluse~1\applic~1\InstallMate
    2011-03-31 23:29:56 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
    2011-03-31 03:09:34 -------- d-----w- c:\windows\system32\wbem\repository\FS
    2011-03-31 03:09:34 -------- d-----w- c:\windows\system32\wbem\Repository
    2011-03-25 23:48:06 4284416 ----a-w- c:\windows\system32\GPhotos.scr
    .
    ==================== Find3M ====================
    .
    2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
    2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
    2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
    2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
    2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2011-02-22 23:06:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
    2011-02-18 22:36:58 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
    2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
    2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
    2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
    2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
    2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
    2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
    2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
    2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
    .
    ============= FINISH: 22:22:49.42 ===============

  3. #23
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    Is that IE issue still present?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
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    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  4. #24
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    Yes it is.

  5. #25
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    Hi,

    When you right click Internet Explorer icon on your desktop is one of the options listed there really "Scan iexplorer.exe" or is it "Scan iexplore.exe"?
    Microsoft Windows Insider MVP 2016-2020
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  6. #26
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    scan iexplore.exe. No r at the end.

  7. #27
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    Hi,

    At this point we can uninstall ComboFix:
    • Click START then RUN
    • Now copy-paste Combofix /uninstall in the runbox and click OK


    Report back how IE behaves after that.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
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    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  8. #28
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    Sometimes it works with a double-click. Sometimes you have to right click and then select open. I can live with that. Unless there's something else you can think of. Thanks for all your help.

  9. #29
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    Hi,

    Disk check + hard drive defrag may help. Before that though, I'd make sure there's one antivirus program installed only (you seem to have both Avast and Panda Cloud Antivirus installed there).
    Microsoft Windows Insider MVP 2016-2020
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  10. #30
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    Due to inactivity, this thread will now be closed.

    Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

    If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
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