Hi, I'm new to the forum and I'm having a few problems with my new pc which have lead me to believe that it is infected. Nearly all programs refuse to start and I get the error code 0xc0000006.
I tried to follow the before you post procedure but was unable to install erunt.
I also encountered "PEV.DAT has stopped working" numerous times while running dds
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post the appropriate logs in the Malware Removal forum and wait for help.
Hi and welcome to Safer Networking.
I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:
I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine!
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
If you don't know, stop and ask! Don't keep going on.
Please reply to this thread. Do not start a new topic.
Refrain from running self fixes as this will hinder the malware removal process.
It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Windows 7 Advice:
All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.
The Operating System in use comes with a inbuilt utility called User Access Control(UAC) when prompted by this with anything I ask you to do carry out please select the option Allow.
Before we start:
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
Because of this, I advise you to backup any personal files and folders before you start.
If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh set of DSS logs and a link to your previous thread.
If it has been less than four days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required.
Possible infection on new PC
