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Thread: My computer is freezing and is incredibly slow.

  1. #11
    Junior Member
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    The error I keep getting is:

    "This operation has been cancelled due to restrictions in effect on this computer. Please contact the system administrator."

    I am the system administrator and there are no restrictions.

    Thank you.

  2. #12
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    Download this file (right click the file and select save as to save the .reg file to your desktop). Double click the downloaded file and allow merging. See if links in email messages still act like you described.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #13
    Security Expert: Emeritus Blade81's Avatar
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    Still there?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  4. #14
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    Yes that fixed the problem. However, my computer is running slower than ever and it is so aggravating. I run spybot every day as well as Malware and it says it is fine, but something is still wrong with my computer.

  5. #15
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    What operations are slow? Please post fresh dds logs.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  6. #16
    Security Expert: Emeritus Blade81's Avatar
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    Due to inactivity, this thread will now be closed.

    Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

    If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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