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Thread: Computer infected with Window Fix Disc

  1. #21
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    Join Date
    Aug 2007
    Posts
    57

    Default ComboFix Log

    Hi Ken,
    CoComboFix 11-04-16.03 -
    John

    04/17/2011 17:54:23.3.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.156 [GMT -4:00]
    Running from: c:\documents and settings\John\Desktop\ComboFix.exe
    AV: Symantec AntiVirus Corporate Edition *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
    Restored copy from - Kitty had a snack :p
    .
    ((((((((((((((((((((((((( Files Created from 2011-03-17 to 2011-04-17 )))))))))))))))))))))))))))))))
    .
    .
    2011-04-16 22:13 . 2011-04-16 22:13 -------- d-----w- C:\_OTL
    2011-04-14 04:48 . 2011-04-14 04:48 -------- d-----w- c:\program files\ERUNT
    2011-03-25 15:49 . 2011-03-25 15:49 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
    2011-03-25 15:49 . 2011-03-25 15:49 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-03-07 05:33 . 2009-10-02 14:51 692736 ----a-w- c:\windows\system32\inetcomm.dll
    2011-03-04 06:37 . 2004-08-04 04:56 420864 ----a-w- c:\windows\system32\vbscript.dll
    2011-03-03 13:21 . 2004-08-04 03:17 1857920 ----a-w- c:\windows\system32\win32k.sys
    2011-02-22 23:06 . 2004-08-04 04:56 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
    2011-02-22 23:06 . 2004-08-04 04:56 916480 ----a-w- c:\windows\system32\wininet.dll
    2011-02-22 23:06 . 2004-08-04 04:56 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2011-02-22 11:41 . 2004-08-04 02:59 385024 ----a-w- c:\windows\system32\html.iec
    2011-02-17 13:18 . 2004-08-04 03:15 455936 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
    2011-02-17 13:18 . 2004-08-04 03:14 357888 ----a-w- c:\windows\system32\drivers\srv.sys
    2011-02-17 12:32 . 2009-10-02 19:57 5120 ----a-w- c:\windows\system32\xpsp4res.dll
    2011-02-15 12:56 . 2004-08-04 04:56 290432 ----a-w- c:\windows\system32\atmfd.dll
    2011-02-09 13:53 . 2004-08-04 04:56 270848 ----a-w- c:\windows\system32\sbe.dll
    2011-02-09 13:53 . 2004-08-04 04:56 186880 ----a-w- c:\windows\system32\encdec.dll
    2011-02-08 13:33 . 2004-08-04 04:56 978944 ----a-w- c:\windows\system32\mfc42.dll
    2011-02-08 13:33 . 2004-08-04 04:56 974848 ----a-w- c:\windows\system32\mfc42u.dll
    2011-02-02 07:58 . 2009-10-02 14:50 2067456 ----a-w- c:\windows\system32\mstscax.dll
    2011-01-27 11:57 . 2009-10-02 14:50 677888 ----a-w- c:\windows\system32\mstsc.exe
    2011-01-21 14:44 . 2004-08-04 04:56 439296 ----a-w- c:\windows\system32\shimgvw.dll
    1998-12-09 02:53 . 1998-12-09 02:53 99840 ----a-w- c:\program files\Common Files\IRAABOUT.DLL
    1998-12-09 02:53 . 1998-12-09 02:53 70144 ----a-w- c:\program files\Common Files\IRAMDMTR.DLL
    1998-12-09 02:53 . 1998-12-09 02:53 48640 ----a-w- c:\program files\Common Files\IRALPTTR.DLL
    1998-12-09 02:53 . 1998-12-09 02:53 31744 ----a-w- c:\program files\Common Files\IRAWEBTR.DLL
    1998-12-09 02:53 . 1998-12-09 02:53 186368 ----a-w- c:\program files\Common Files\IRAREG.DLL
    1998-12-09 02:53 . 1998-12-09 02:53 17920 ----a-w- c:\program files\Common Files\IRASRIAL.DLL
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
    "igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
    "igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
    "vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-03-17 124656]
    "zBrowser Launcher"="c:\program files\Logitech\iTouch\iTouch.exe" [2003-12-01 892928]
    .
    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
    Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
    Symantec Fax Starter Edition Port.lnk - c:\program files\Microsoft Office\Office\1033\OLFSNT40.EXE [1998-12-23 45568]
    .
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
    "ctfmon.exe"=c:\windows\system32\ctfmon.exe
    "SpybotSD TeaTimer"=c:\program files\Spybot - Search & Destroy\TeaTimer.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
    "Logitech Utility"=Logi_MwX.Exe
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\Microsoft Office\\Office\\1033\\WFXMSRVR.EXE"=
    "c:\\Program Files\\QuickTime\\QuickTimePlayer.exe"=
    "c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
    "c:\\Program Files\\Google\\Google Earth\\plugin\\geplugin.exe"=
    .
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\eraserutilrebootdrv.sys [6/5/2010 8:46 AM 102448]
    S0 nhvx;nhvx;c:\windows\system32\drivers\splk.sys --> c:\windows\system32\drivers\splk.sys [?]
    S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [10/28/2009 6:06 PM 133104]
    S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [1/11/2011 10:15 AM 16968]
    S3 HitmanPro35Crusader;Hitman Pro 3.5 Crusader;"e:\hitmanpro35.exe" /crusader --> e:\HitmanPro35.exe [?]
    S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
    S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [3/17/2006 6:34 AM 115952]
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2011-04-14 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]
    .
    2011-04-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-10-28 22:06]
    .
    2011-04-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-10-28 22:06]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://google.com/
    uInternet Settings,ProxyOverride = <local>
    Trusted Zone: google.com\b.mail
    Trusted Zone: google.com\mail
    Trusted Zone: google.com\www
    Trusted Zone: landrecordsonline.com\sussex
    DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} - hxxp://www.logitech.com/devicedetector/plugins/LogitechDeviceDetection32.cab
    FF - ProfilePath - c:\documents and settings\John\Application Data\Mozilla\Firefox\Profiles\amsntw2b.default\
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    .
    - - - - ORPHANS REMOVED - - - -
    .
    HKLM-Run-Malwarebytes Anti-Malware (reboot) - c:\program files\Malwarebytes' Anti-Malware\mbam.exe
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2011-04-17 18:03
    Windows 5.1.2600 Service Pack 3 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\S-1-5-21-1644491937-879983540-682003330-1004\Software\Microsoft\SystemCertificates\AddressBook*]
    @Allowed: (Read) (RestrictedCode)
    @Allowed: (Read) (RestrictedCode)
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    Completion time: 2011-04-17 18:07:19
    ComboFix-quarantined-files.txt 2011-04-17 22:07
    .
    Pre-Run: 36,181,733,376 bytes free
    Post-Run: 36,266,225,664 bytes free
    .
    - - End Of File - - 144AFC4AE8B457B88DBCF17A3C618080
    mbofix log

  2. #22
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    Default

    Hello John,

    How are things running, any better ?


    You need to enable windows to show all files and folders, instructions Here

    Go to VirusTotal and submit this file for analysis, just use the browse feature and then Send File, you will get a report back, post the report into this thread for me to see. If the site says this file has been checked before, have them check it again

    c:\windows\system32\drivers\splk.sys <--This file

    If the site is busy you can try this one
    http://virusscan.jotti.org/en
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #23
    Member
    Join Date
    Aug 2007
    Posts
    57

    Default Which file to submit

    Hi Ken ,
    All my files are showing again.
    Are you talking about the previous combo fix file to submit.
    John

  4. #24
    Emeritus-Security Expert
    Join Date
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    Default

    Well, its on this system , it may be safe but lets check it

    c:\windows\system32\drivers\splk.sys <--This file
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #25
    Member
    Join Date
    Aug 2007
    Posts
    57

    Default Virus Total Scan

    Hi Ken,
    Things seem much better
    This is the scan from virus total.
    Futher issues lleft over startup empty entertainment empty (all games gone) system tools show IE - no add ons, windows fix disc present in start up-
    show on click uninstall, colors faded from icons that were restored.
    thanks
    John

    onFile name: log.txt 4-17-11.txt
    Submission date: 2011-04-19 12:11:13 (UTC)
    Current status: finished
    Result: 0 /42 (0.0%)
    VT Community

    not reviewed
    Safety score: -
    Compact Print results Antivirus Version Last Update Result
    AhnLab-V3 2011.04.19.01 2011.04.19 -
    AntiVir 7.11.6.182 2011.04.19 -
    Antiy-AVL 2.0.3.7 2011.04.18 -
    Avast 4.8.1351.0 2011.04.19 -
    Avast5 5.0.677.0 2011.04.19 -
    AVG 10.0.0.1190 2011.04.19 -
    BitDefender 7.2 2011.04.19 -
    CAT-QuickHeal 11.00 2011.04.19 -
    ClamAV 0.97.0.0 2011.04.19 -
    Commtouch 5.3.2.6 2011.04.19 -
    Comodo 8398 2011.04.19 -
    DrWeb 5.0.2.03300 2011.04.19 -
    Emsisoft 5.1.0.5 2011.04.19 -
    eSafe 7.0.17.0 2011.04.18 -
    eTrust-Vet 36.1.8279 2011.04.19 -
    F-Prot 4.6.2.117 2011.04.19 -
    F-Secure 9.0.16440.0 2011.04.19 -
    Fortinet 4.2.257.0 2011.04.19 -
    GData 22 2011.04.19 -
    Ikarus T3.1.1.103.0 2011.04.19 -
    Jiangmin 13.0.900 2011.04.18 -
    K7AntiVirus 9.96.4412 2011.04.18 -
    Kaspersky 7.0.0.125 2011.04.19 -
    McAfee 5.400.0.1158 2011.04.19 -
    McAfee-GW-Edition 2010.1D 2011.04.19 -
    Microsoft 1.6802 2011.04.19 -
    NOD32 6054 2011.04.19 -
    Norman 6.07.07 2011.04.19 -
    Panda 10.0.3.5 2011.04.18 -
    PCTools 7.0.3.5 2011.04.19 -
    Prevx 3.0 2011.04.19 -
    Rising 23.54.01.05 2011.04.19 -
    Sophos 4.64.0 2011.04.19 -
    SUPERAntiSpyware 4.40.0.1006 2011.04.19 -
    Symantec 20101.3.2.89 2011.04.19 -
    TheHacker 6.7.0.1.176 2011.04.18 -
    TrendMicro 9.200.0.1012 2011.04.19 -
    TrendMicro-HouseCall 9.200.0.1012 2011.04.19 -
    VBA32 3.12.16.0 2011.04.19 -
    VIPRE 9058 2011.04.19 -
    ViRobot 2011.4.19.4418 2011.04.19 -
    VirusBuster 13.6.311.0 2011.04.18 -
    Additional informationShow all
    MD5 : 9f4d19f7fba0205413a26adcfb31884d
    SHA1 : 1c4d989bf27e5dc35117c19857aa96fdddd4189e
    SHA256: 5c3a6e9cf647e3202bff3673aa4123821788de708cc5302ce7c649c840ec07d2
    click shows - uninstall, 4 media plugins, colors on restored icons faded.

  6. #26
    Emeritus-Security Expert
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    Default

    Well, where at a point that all the malware is gone, whether it damaged your system I dont know. Sounds like the the problems your having now are windows related.

    Why dont you post here for help, all us forums work together so you can link them to this thread so they can see what we have done.
    http://forums.whatthetech.com/index.php?showforum=119

    Lets see if they can sort out your problems.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #27
    Member
    Join Date
    Aug 2007
    Posts
    57

    Default Thank you Ken

    Hi Ken,
    Thank you for all your help. I am making a donation to help support this great help forum. I will look at the site you recommended.
    Thank You
    John Chambers

  8. #28
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    Join Date
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    Default

    Your welcome John,

    I will find you at WhattheTech and follow along.


    Open OTL and click on CleanUp and it will remove programs we have used and there backups from your system




    Safe Surfn
    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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